Frontline Service Desk Analyst I — IT Support

A leading digital transformation partner is looking for a Service Desk Lead in Mexico. The role entails supporting service desk agents, managing escalated tickets, and leading engagement initiatives. You will be responsible for performance management, capacity planning, and developing team capabilities. The ideal candidate should have 3-5 years of service...

A leading digital transformation partner is looking for a Service Desk Lead in Mexico. The role entails supporting service desk agents, managing escalated tickets, and leading engagement initiatives. You will be responsible for performance management, capacity planning, and developing team capabilities. The ideal candidate should have 3-5 years of service...

HCLTech is looking for a customer support professional in Mexico, Jalisco to provide hardware, software, and network problem resolution via various communication channels. Candidates should have 2-3 years of relevant experience and a high school certificate. Proficiency in English and tools like Citrix and ServiceNow is required. The role comes with a...

Wipro Limited is seeking a Service Desk Analyst to be the first point of contact for B2B users, resolving end-user issues in line with Service Desk objectives. You will respond to queries via calls, portal, emails, and chats, document tickets, and ensure adherence to TAT/SLA with proper escalation when required.This role emphasizes strong customer service,...

HCLTech is looking for a customer support professional in Mexico, Jalisco to provide hardware, software, and network problem resolution via various communication channels. Candidates should have 2-3 years of relevant experience and a high school certificate. Proficiency in English and tools like Citrix and ServiceNow is required. The role comes with a...

A modern digital transformation partner is seeking an IT Service Desk professional in Jalisco, Mexico. This role involves providing first-line technical support while maintaining high customer service standards. Candidates should have 1-3 years of experience, strong troubleshooting skills, and be comfortable working in a 24/7 environment. Proficiency in both...

Wipro Limited is seeking a Service Desk Analyst to be the first point of contact for B2B users, resolving end-user issues in line with Service Desk objectives. You will respond to queries via calls, portal, emails, and chats, document tickets, and ensure adherence to TAT/SLA with proper escalation when required.This role emphasizes strong customer service,...

Wipro Limited is seeking a Service Desk professional to be the first point of contact for B2B users, troubleshooting end-user issues in line with Service Desk objectives. You will respond to queries from calls, portals, emails, and chats, learn client applications, and log tickets using standard tracking software.The role emphasizes delivering service desk...

Wipro Limited is seeking a Service Desk professional to be the first point of contact for B2B users, troubleshooting end-user issues in line with Service Desk objectives. You will respond to queries from calls, portals, emails, and chats, learn client applications, and log tickets using standard tracking software.The role emphasizes delivering service desk...