Remote Bilingual Customer Support Specialist

About Us Office Puzzle is an all-in-one platform designed to let behavioral health, therapy, and home health providers get back to what they do best: caring for clients. By simplifying the \"puzzle\" of scheduling, documentation, billing, and compliance, we strip away the administrative burden that slows providers down. We’re a small, fast-moving team that...

Swiss Re in Mexico is seeking a Fac Underwriting Coordinator to support the Facultative Underwriting team with non-client facing activities, from data entry of submission risk clearance to policy tracking and follow-ups for missing documents. You will provide administrative support for records management, assist in planning and reporting, and help enforce...

Office Puzzle in Mexico is seeking a Customer Support Specialist to be the primary navigator and advocate for our platform. You’ll respond to tickets via email and chat, troubleshoot issues, and help providers use the system effectively to manage scheduling, documentation, and billing tasks.You’ll translate complex software workflows into clear guidance,...

AutoZone in Chihuahua, Mexico seeks a Customer Service Representative to handle inquiries across telephone, email and chat, resolving concerns about products and services. You will feed ticketing systems, follow up with other teams, and help process orders and rebates.You will mentor new agents and contribute to performance reporting to improve service...

FloWater is seeking a customer-focused contractor to support inquiries via Zendesk and document interactions in NetSuite, while coordinating with technicians and service providers to resolve issues. Strong English, 1–3 years in related roles, and experience with NetSuite and Zendesk are required.The role involves handling billing inquiries, product...

Logitech is seeking a Tech Support Specialist to resolve technical issues for business customers using our enterprise desktop products and software. This remote, offsite-Mexico role requires a minimum of 3 years in technical support, strong Windows and Mac OS knowledge, and fluent English and Spanish.You will troubleshoot software, connectivity and hardware...

Senior Customer Experience Specialist - RemoteOur client, a globally recognized leader in cloud-based solutions, is seeking an experienced and strategic Senior Customer Experience Specialist to join their distributed team. This is a pivotal role focused on elevating the overall customer journey, driving satisfaction, and fostering loyalty through exceptional...

Atomic Hr is seeking a customer success professional to manage a portfolio of parks, answer questions, troubleshoot bookings and payments, and train customers on new features. You’ll help operators grow their use of the platform while maintaining high satisfaction across accounts.This remote role offers USD compensation based on experience and...

Global Payments Mexico is seeking a Customer Service Representative to respond to customer inquiries by telephone, email, SMS, and Chat, delivering problem resolution in line with service standards. The role involves routine calls, navigating GUI systems, and maintaining up-to-date knowledge of products and services for multiple clients.You will resolve tier...