LM004: Ops Agent II

Ops Agent II (Open)

Full time

Camino Real a Santín # 129 Sauces II San Mateo Otzacatipan 50200 Toluca, MEX Mexico

\"Involves the completion of administrative tasks and coordination relating to the front-line operation which may include data entry, ramp activities, sort activities, trace activities , despatch activities and local customer service. While operational tasks may be part of these roles, the majority of time is spent on office-based activities.

Lead or senior levels of these positions may

• Handle escalated or more complex issues
• Coordinate team activities or those of agency contract staff
• Support supervisor or manager activities
• Support the design, review and implementation of processes and procedure

General job description: Under limited guidance completes the following activities

• Enters airway bills into system on a daily basis.
• Performs daily entry of Time Cards information into PC.
• Handles D/T packages and informs customers of payment.
• Gathers information for different company reports.
• Answers phones, transfers calls, and takes messages as required.
• Prepares paperwork for outbound packages (airways bills, PO Box, and address).
• Assists customers by answering questions on basic features of service.
• Performs miscellaneous typing, filing, and secretarial duties.
• Organize and update station files.
• May be required to perform other duties as assigned

Minimum Requirements

Minimum Education

• High School diploma
• Proficiency in English (450 TOEIC points)

Minimum Experience

• Three (3) years clerical experience
• Valid Drivers License and good driving record

Minimum Required Skills

• Ability to lift 70 lbs and to maneuver packages weighing up to 15Ability to lift 70 lbs and to maneuver packages weighing up to 150 lbs with appropriate equipment
• Good human relations, interpersonal, and communication skills
• Strong Planning & Organizing Skills
• Accuracy & Attention to Detail
• Data entry, and/or general office skills
• Team Working Skills
• Strong Microsoft Office & PC Skills - PC Typing (25/35 WPM)
• Strong Problem Solving Skills
• Clear and articulate speaking voice

Commitment to Diversity and Inclusion

FedEx está comprometido con un lugar de trabajo diverso e inclusivo.

FedEx es un empleador que ofrece igualdad de oportunidades y no discrimina por motivos de raza, color, religión, ciudadanía, información genética, edad, sexo, embarazo, discapacidad, orientación sexual, identidad de género, expresión de género, estado civil, servicio militar o cualquier otra condición protegida por las leyes locales.

Job Posting End Date: