On-Site IT Support Specialist
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Alten México in Mexicali is seeking an IT Site Support Associate to handle hardware, software, network and server issues for end users on PCs, laptops, printers, and mobile devices. The role includes basic L2/L3 support for AE Infra when needed, working on installations and configurations, and ensuring equipment readiness.
You will log and track tickets, assist with onboarding, coordinate with managers on priorities, and contribute to IT asset management while adhering to safety and quality