Healthcare Customer Service Specialist

Hace 2 días

region centro jalisco mexico, Guerrero Wipro Jornada completa

Wipro is seeking a Customer Service Representative (CSR) to support our operations in a call center environment. You will handle inquiries, assist with benefits and claims, and ensure a high-quality customer experience.

You will educate members on plans, document interactions in CRM, and collaborate with Claims, Billing, Enrollment, and Provider Services to resolve issues. This on-site role requires strong English and problem-solving skills, with a shift that covers 6 AM–8 PM, Monday to Friday,