Technical Product Manager

hace 1 mes

Mérida, México Verato A tiempo completo

Verato, the identity experts for healthcare, is a high growth healthcare technology company that enables better care everywhere by providing the single source of truth for identity to organizations across the care continuum. Over 80 of the most respected brands in healthcare rely on Verato’s next generation cloud identity resolution platform for a complete and trusted 360-degree view of their patients, provider networks, and customers in their communities. With significant market momentum building towards digital health transformation, Verato is experiencing hyper customer and revenue growth, doubling in the last 15 months alone and growing over 50% annually over the last 3 years. More importantly, Verato celebrates 99% customer retention, exemplifying the fact that customer obsession is at the center of our growth story.


Core to Verato’s strategy for continued growth is our drive to build a strong people-first culture that attracts, develops and retains the best skills and talent in the world. Verato operates on the simple notion that a company must first and foremost take care of its employees. In turn, these employees will take care of the company’s customers, and these customers will take care of the company’s shareholders. Verato believes in empowering teams with the best tools and development available. Staff receive opportunities to expand their knowledge in areas of technology (e.g. big data, distributed/cloud computing, complex algorithms), healthcare and organizational development. As Verato continues a trajectory of high-growth and high impact, each member of the team gets an influential front-row seat as we execute our business strategy. Together, we can make a profound and positive change in healthcare as we know it today.


Verato Values


We are focused on continually raising the bar on excellence across the organization, from marketing to engineering to customer service. Our guiding principles are to Make a Difference, to be Trustworthy and to be Customer Obsessed.

Verato employees have a precise focus on proactively protecting the privacy and security of all systems while always ensuring they are following documented policies and procedures.


About the Position


Verato is seeking to hire a Technical Product Manager for its Sofware-as-a-Service business, specifically focusing on assisting in the product development lifecycle, working with product managers and software developers. This person will be a key member of our Product Management group, which sets the long-term vision for Verato’s Identity products, communicates this vision across various stakeholders within the organization, and ultimately drives the execution of this product vision with our software development team. This role will report into the Senior Product Manager to take the ‘what’ and ‘why’ for a product roadmap and turn it into ‘how’ and own product ownership. 

A successful candidate for the position should possess a strong sense of urgency and agency. They should be proactive and take initiative in their work, demonstrating a drive to get things done efficiently and effectively.


Responsibilities


This role is expected to act as the Product Owner and will be expected to do the following: 

  • Meet with internal stakeholders to gather information about business and technical requirements. 
  • Translate conceptual customer requirements into functional requirements in a clear manner that is comprehensible to developers. 
  • Document and communicate requirements, verifying them for completeness and feasibility. 
  • Prioritize release and sprint backlogs to ensure the right balance of product improvements, bug fixes, and technical debt.
  • Ensure software capabilities developed by team meet requirements and business needs, participate in user acceptance testing cycle. 
  • Help create materials that support sales, marketing, and customer support.
  • Help create product documentation and release notes for each release.
  • Answer incoming questions about the product and its capabilities.

Requirements


  • Bachelor’s degree in engineering, computer science, information technology or a related field
  • 2-5 years of related work experience for a commercial software company 
  • Strong communication skills - listening, interpersonal, oral and written communication – fluent in both spoken and written English 
  • Excellent time management skills for holding teams accountable and ensuring that product deadlines are met
  • Organized with keen attention to detail 
  • Experience with business and technical requirements analysis 
  • Experience working in a software development organization using agile scrum methodology 
  • Experience using backlog management and collaboration tools such as Jira and Confluence 
  • Experience with identity resolution software, healthcare software applications, or business intelligence preferred 


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