Contact Center App Developer Senior
hace 3 meses
The Applications Development Senior Programmer Analyst is an intermediate level position responsible for participation in the establishment and implementation of new or revised application systems and programs in coordination with the Technology team. The overall objective of this role is to contribute to applications systems analysis and programming activities.
Responsibilities:
Qualifications:
Education:
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
• Bachelor Degree in Computer science, electronics engineering or other technical engineering.
• The successful candidate must have 6+ years or product development specifically for Web, VXML applications,
• English 100%
• Knowledge on Software Development methodology SDLC, Agile, Waterfall, Scrum is a must.
• Innovative.
• Familiarity with industry trends such as Internet of Things and their applicability to Banking.
• Operating system: Windows, Linux.
• Languages: Java, J2EE,SQL ; Java Technologies: Java, J2EE, JDBC, Hibernate, JSP, Servlets, JMS, Spring Framework (Boot, MVC, IOC, AOP, ORM templates), Java Beans, Web Services, MicroServices; XML Technologies: VXML, XML, WSDL, SOAP. • Oracle DB, Web application servers (WAS, IHS, Web Logic), API integrations
• Concepts: Design Patterns, CI-CD pipeline, including RLM, Code vulnerabilities tools (Bitbucket, Sonar Queube), Contact Center Call Flow, IVR functionality.
• Software Configuration Management Tools: GIT/Bitbucket; Build Scripts: Maven.
• CTI DATA Integration, Routing software like Genesys, Cisco ICM. Avaya AIC (it's a must).
• Cloud Technologies: Basic cloud concepts is desirable.
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Job Family Group:
Technology------------------------------------------------------
Job Family:
Applications Development------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review .
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