Senior Product Manager

About the teamEvery month millions of shoppers use the Zillow app to search, discover, and get their next home which the App Platform team’s tools & services enable. This team owns the foundational architecture, services, and tools that power Zillow’s mobile apps and is responsible for scaling native app development for iOS and Android across Zillow by improving the development processes, tools, and resources. We empower feature development teams to own their experiences on all platforms while maintaining the best in class native apps. The team is responsible for moving a technology through evaluation to maturity and acts as the primary point of contact to answer questions about a technology related to native app platforms.
We’re looking for a highly technical, developer-focused product manager with a Platform as a Product mentality to help set the direction of our App tools, services, and strategy to improve Zillow app developer experience. This role is an excellent opportunity to drive significant impact for someone who has worked in a product role with developers as a direct customer or has an engineering background and wants to transition into a formal product management role.

Cada mes, millones de compradores utilizan la aplicación de Zillow para buscar, descubrir y encontrar su próximo hogar, lo cual es posible gracias a las herramientas y servicios del equipo de Plataforma de Aplicaciones. Este equipo es dueño de la arquitectura fundamental, servicios y herramientas que impulsan las aplicaciones móviles de Zillow y es responsable de escalar el desarrollo de aplicaciones nativas para iOS y Android en toda Zillow al mejorar los procesos de desarrollo, las herramientas y los recursos. Capacitamos a los equipos de desarrollo de funciones para que sean dueños de sus experiencias en todas las plataformas, manteniendo las mejores aplicaciones nativas de su clase. El equipo es responsable de llevar una tecnología desde la evaluación hasta su madurez y actúa como el punto de contacto principal para responder preguntas sobre una tecnología relacionada con las plataformas de aplicaciones nativas.

Estamos buscando un gerente de producto altamente técnico y enfocado en el desarrollador, con mentalidad de Plataforma como Producto, para ayudar a establecer la dirección de nuestras herramientas de aplicación, servicios y estrategia para mejorar la experiencia de los desarrolladores de la aplicación de Zillow. Este rol es una excelente oportunidad para generar un impacto significativo para alguien que haya trabajado en un rol de producto con desarrolladores como clientes directos o que tenga antecedentes en ingeniería y quiera hacer la transición a un rol formal de gestión de productos.

About the role

You have a proven record in tackling end-to-end ownership and successfully delivering platform capabilities in a fast-paced and rapidly growing business environment.

• Develop and manage deployment, evolution, and developer support plans for mobile app platform offerings.

• Help develop new metrics based on customer developer experience data and use the four DORA metrics and other SDO metrics to make prioritization decisions and communicate impact.

• Identify what truly matters and find ways to deliver value quickly by building a deep understanding of our customers through surveys, product analytics, and shadowing customers.

• Champion our new app APIs, tools & services, and the value they offer, with engineering teams across Zillow Group.

• Drive scalability of build system and CI/CD pipeline, documentation, and automated release process.

Tienes un registro probado en abordar la propiedad de extremo a extremo y entregar con éxito capacidades de plataforma en un entorno empresarial en crecimiento rápido y acelerado.

• Desarrollar y gestionar planes de implementación, evolución y soporte para desarrolladores de ofertas de plataforma de aplicaciones móviles.

• Ayudar a desarrollar nuevas métricas basadas en datos de la experiencia del desarrollador del cliente y utilizar las cuatro métricas DORA y otras métricas SDO para tomar decisiones de priorización y comunicar el impacto.

• Identificar lo que realmente importa y encontrar maneras de ofrecer valor rápidamente al construir un profundo conocimiento de nuestros clientes a través de encuestas, análisis de productos y seguimiento de clientes.

• Ser defensor de nuestras nuevas API de aplicaciones, herramientas y servicios, y del valor que ofrecen, con los equipos de ingeniería en todo el Grupo Zillow.

• Impulsar la escalabilidad del sistema de compilación y la canalización CI/CD, la documentación y el proceso de lanzamiento automatizado.

This role has been categorized as a teleworker position. Teleworkers do not have a permanent corporate office workplace and, instead, work from a physical location of their choice which must be identified to the Company. Employees may live in any part of Mexico, but preferably in Mexico City, as we would encourage attendance for occasional in-office events.

In addition to a competitive base salary and benefits, this position is also eligible for equity awards based on factors such as experience, performance and location.

Who you are

• 5+ years in a product or program management role.

• Deeply Technical. Experience with CI/CD (pipeline layouts, package/artifact management, cloud compute infrastructure, security, and IAM), and mobile engineering tools and patterns such as dependency injection, composition, declarative design and contract testing are crucial to enabling large, distributed mobile teams to build at scale. You’re comfortable writing technical specifications as needed.

• Familiarity with growing operational maturity across mobile app teams and supporting this growth through adoption of modern mobile development practices and tools and architectural ‘building blocks’

• Platform as a Product approach. You understand developers are your primary customer and you’re passionate about abstracting problems that improve their experience and agility.

• Highly Analytical. You use data to make decisions and are comfortable assembling it yourself or working with others.

• Product Owner. You know how to take ideas, define products, work with partners, and ship features.

• Outcome-Oriented. You are able to cut to the core of a problem, identify what needs to be done and when, and work with the development team to get solutions shipped.

• Experience defining projects, driving requirements, writing functional specs and coordinating projects across multiple teams and organizations.

• Strong written and oral interpersonal skills in English and Spanish..

• Más de 5 años en un rol de gestión de productos o programas.

• Altamente Técnico. La experiencia con CI/CD (diseño de canalizaciones, gestión de paquetes/artefactos, infraestructura informática en la nube, seguridad y IAM), y herramientas y patrones de ingeniería móvil como la inyección de dependencias, composición, diseño declarativo y pruebas de contrato son cruciales para permitir que equipos móviles grandes y distribuidos puedan construir a escala. Te sientes cómodo/a escribiendo especificaciones técnicas según sea necesario.

• Conocimiento sobre el aumento de la madurez operativa en los equipos de aplicaciones móviles y apoyo a este crecimiento mediante la adopción de prácticas y herramientas modernas de desarrollo móvil y 'bloques de construcción' arquitectónicos.

• Enfoque Plataforma como Producto. Entiendes que los desarrolladores son tu cliente principal y te apasiona abstraer problemas que mejoren su experiencia y agilidad.

• Altamente Analítico/a. Utilizas datos para tomar decisiones y te sientes cómodo/a recopilándolos tú mismo/a o trabajando con otros/as.

• Dueño/a de Producto. Sabes cómo tomar ideas, definir productos, trabajar con socios y lanzar funciones.

• Orientado/a a Resultados. Eres capaz de ir al núcleo de un problema, identificar lo que necesita hacerse y cuándo, y trabajar con el equipo de desarrollo para implementar soluciones.

• Experiencia en la definición de proyectos, impulso de requisitos, redacción de especificaciones funcionales y coordinación de proyectos entre varios equipos y organizaciones.

• Fuertes habilidades interpersonales escritas y orales en Inglés y Español.

Get to Know Zillow

We’re on a mission to give people the power to unlock life’s next chapter. At Zillow, you’ll have the rare opportunity to shape the most significant moments of people’s lives - transforming how they buy, sell, rent and finance homes.

For bold and passionate people who thrive in an environment always in motion, Zillow is the place to advance your career, our company, and even an industry. We align our actions to our values and keep our customers at the heart of every decision.

Here, you’re part of a team with a proven history of leadership and innovation that welcomes new ideas and gives you the keys to move them forward. Join us as we make our next big move, creating a truly seamless real estate transaction experience for our customers.

Don’t just take our word for it. Read our reviews on Glassdoor and recent recognition from multiple organizations, including Human Rights Campaigns' Corporate Equality Index and Best Place to Work for LGBTQ Equality and Bloomberg's 2020 Gender Equality Index as well as Fortune's 2019 Best Workplaces for Technology (#27), Best Workplace for Parents (#36), Best Workplaces for Millennials (#19), and Best Workplaces for Women (#22) lists. The company has also received local accolades including Fortune's 2019 Best Workplace in NYC (#1), 2020 Best Workplaces in the Bay Area (#27) and Hired.com's Top Seattle Employers (#3) lists.

Zillow Group is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact us at RecruitingAccessibility@zillowgroup.com. 

Get to know us

Zillow is reimagining real estate to make it easier to unlock life’s next chapter. 

As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do is helping people move from dreaming to transacting — and no matter what job you're in, you will play a critical role in making this vision a reality. 

Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, and a  fundamental commitment to Equity and Belonging. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on Glassdoor and recent recognition from multiple organizations, including: the 100 Best Companies to Work For in 2022 list, Glassdoor Employees’ Choice Award, honoring the Best Places to Work in 2022, Bloomberg Gender-Equality Index 2022, Human Rights Campaign (HRC) Corporate Equity Index and Best Place to Work for LGBTQ Equality 2022, and TIME 100 Most Influential Companies list.

Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, and gender identity. If you have a disability or special need that requires accommodation, please contact your recruiter directly.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.

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