Compl Bus Control Group Mgr

hace 4 semanas

Mexico City 09516 Banco Nacional de Mexico, S.A., integrante del Grupo Financiero Banamex A tiempo completo

The Compl Bus Control Group Mgr is accountable for management of complex/critical/large professional disciplinary areas. Leads and directs a team of professionals. Requires a comprehensive understanding of multiple areas within a function and how they interact in order to achieve the objectives of the function. Applies in-depth understanding of the business impact of technical contributions. Strong commercial awareness is a necessity. Generally accountable for delivery of a full range of services to one or more businesses/ geographic regions. Excellent communication skills required in order to negotiate internally, often at a senior level. Some external communication may be necessary. Accountable for the end results of an area. Exercises control over resources, policy formulation and planning. Primarily affects a sub-function. Involved in short- to medium-term planning of actions and resources for own area. Full management responsibility of a team or multiple teams, including management of people, budget and planning, to include performance evaluation, compensation, hiring, disciplinary actions and terminations and budget approval.

Responsibilities:

Oversees the building and maintaining the control/audit function working across a region/business Responsible for, inventory management process, vendor business support and TPISA controls for Recovery. Leads team to develop process improvements and value for end users via control team. Leads continual assessment and improvement of the 3rd party Vendor oversight processes to include oversight of onsite and remote audits for 3rd parties, and ensuring compliance with Third Party policies . Responsible for strategic planning, budgeting and policy formulation for the group including capacity planning and team development. Responsible for interaction and thought leadership in working with both Internal Audit and External regulators, and ownership of quarter end control results reviews with Collections Leadership and Business Partners. Responsible for change control process oversight for Collections and Recovery as well as oversight for multiple quality monitoring/quality control work. Collaborate on changes and to internal and regulatory policies as well oversight for Compliance monitoring and testing. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

10+ years of prior experience in regulatory compliance related work – Internal Audit, Risk management, Internal Procedures and Controls required Proven ability to work cross-functionally exercising leadership through influence, persuasion and negotiation Exemplary thought leadership skills; able to build and lead strategic initiatives Excellent relationship management skills History of interactions with both Internal and External Regulators Required Licensing/Registration: Series 7, Series 9, Series 10, Series 24, Series 63, Series 65

Education:

Bachelor’s/University degree or equivalent experience, potentially Masters degree

SVP ATMs Ops Dotación y Control es un puesto de nivel Senior responsable de lograr resultados mediante la administración de un equipo de alto desempeño, en brindar los mejores Niveles de Servicio en la Red Nacional de ATMs a nuestros clientes, en coordinación con los equipos de Negocio y Tecnología, la negociación de contratos con proveedores internos y externos, así como la administración de los controles de la Dirección

El objetivo general de este rol es garantizar la entrega perfecta de servicios de ATMs, teniendo los controles adecuados para garantizar la correcta implementación de proyectos, nuevas herramientas, mejoras en procesos operativos, análisis de modelos de datos, ejecución efectiva de pronóstico de efectivo y planeación de capacity operativo, también es responsable de la relación con los proveedores considerando las negociaciones de contratos, así como su facturación y penalizaciones

La posición de SVP es requerida con este nivel dado el alto nivel transaccional y el riesgo de los altos montos manejados diariamente en la red Nacional de cajeros, así como la sensibilidad del canal ya que es uno de los canales que atiende más de 12 millones de clientes con más 453 MM de transacciones anuales 

Responsable del análisis de dotación de efectivo para 9,200 ATMS y 1,300 Sucursales, que representa 442K dotaciones al año, con un importe superior a los $691K Millones de dólares.

BAO de 11 Proveedores de los cuales dos están calificados como Críticos y responsable de los temas de Control con 87 líneas para el segmento de ATM ´s y Modelos 
 



Responsabilidades:

Diseña, supervisa y evalúa estrategias operativas para tener procesos eficientes, mejorar el nivel de servicio de la red de ATMs, la experiencia del cliente y reducir pérdidas para la institución, así como la detección oportuna de riesgos y la adecuada mitigación de los mismos. Diseña estrategias que generen mejoras en el funcionamiento de la red. Revisa procesos, procedimientos, cambios de estrategia y planes de capacidad para garantizar la productividad, el control de inventario y el tiempo de respuesta según los Acuerdos de nivel de servicio (Service Level Agreements, SLA). Supervisa todas las políticas y los procedimientos implementados para garantizar que las operaciones se realicen dentro de las normas de más alta calidad, que se minimicen los riesgos regulatorios y de fraude y que los clientes tengan una experiencia positiva. Desarrolla propuestas para todas las iniciativas y comunicar oportunidades y progreso en comparación con la propuesta de manera concisa y oportuna al senior leadership Brinda criterios en función del análisis de hechos y un diverso rango de fuentes internas y externas en situaciones complicadas, únicas y dinámicas. Negocia a nivel interno y comunicar el informe de la gerencia a la gerencia sénior, y recomienda el siguiente curso de acción. Liderea proyectos de mejora con socios internos y externos. Trabaja con los directores de línea sénior para identificar oportunidades y comunicar conclusiones y análisis al senior leadership. Evalúa adecuadamente el riesgo cuando se toman decisiones comerciales, demostrando una consideración particular por la reputación de la empresa y protegiendo a Citigroup, sus clientes y activos, al impulsar el cumplimiento de las leyes, las reglas y los reglamentos correspondientes, acatando la política, aplicando un juicio ético sólido en relación con el comportamiento personal, la conducta y las prácticas comerciales y escalando, administrando e informando los problemas de control con transparencia, así como supervisar de manera efectiva la actividad de otros y crear responsabilidad con aquellas personas que no mantienen estos estándares. Responsable de la administración y supervisión de los proveedores relacionados a la red de ATM´s Evalúa la dotación de la red de sucursales y cajeros con un balance de riesgo Vs servicio y costo para mantenerlos en el optimo nivel de efectivo

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Job Family Group:

Compliance and Control

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Job Family:

Business Control

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Time Type:

Full time

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review .

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