IT Analyst General
hace 3 semanas
Under direct supervision, the IT Analyst may assist in formulating and defining systems scope and objectives through research and fact-finding combined with a basic understanding of business systems and industry requirements. May also work with subject matter experts to develop related content, processes, procedures, basic programming or reporting associated with ERP/EMR or other software systems. May be responsible for writing technical copy for various electronic publications; prepare operation and maintenance manuals and technical publications; gather technical information, prepare written text, and coordinate layout and manual organization. Researches available software and hardware assets in use throughout the organization and assists in the implementation of policies and procedures for control. May be required to respond to user complaints by researching and analyzing non-complex problems associated with the organization's various systems. Diagnoses problem source through discussions with users. Follows up with users to ensure problem has been resolved.
This is an entry-level position intended to give individuals with applicable education, but limited work experience, exposure to a variety of responsibilities in the information technology department leading to further career specialization. Individuals in this role must demonstrate analytical thinking capability, be highly-skilled communicators, self-motivated and people oriented. The IT Analyst must be able to think clearly and logically in challenging situations. Individuals in this role are quality and detail oriented.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
1. Works with Subject Matter Experts to interview requestors and departments to collect information as well as document workflows, requirements and business continuity needs.
2. Assists in preparing detailed specifications, wireframes, user stories, epics and theme documentation and final product documentation.
3. May participate in programming, unit testing prototypes and enhancements developed to meet user requirements.
4. Performs training activities and obtains software-specific certification(s) as needed, applicable to the role and area of assignment.
5. May develop metrics and reporting as assigned.
6. Works with technology partners and peers to maintain appropriate knowledge base information for software and hardware assets, and related business systems.
7. Participates in the development and implementation of related policies and procedures.
8. Other related duties as assigned.
Knowledge of Microsoft Office products.
Pursuing advanced certification in ITIL, ITAM, CSAM, PMP, BA, or other applicable certification.
Well-developed and highly effective oral and written communication skills.
General knowledge of emerging technologies.
CERTIFICATIONS/LICENSURES REQUIRED:
Must meet or exceed core customer service responsibilities, standards and behaviors as outlined in the HFHS' Customer Service Policy and summarized below:
Communication Ownership
Understanding Motivation
Sensitivity Excellence
Teamwork Respect
Must practice the customer skills as provided through on-going training and in-services.
Must possess the following personal qualities:
Be self-directed
Be flexible and committed to the team concept
Demonstrate teamwork, initiative and willingness to learn
Be open to new learning experiences
Accepts and respects diversity without judgment
Demonstrates customer service values
PHYSICAL DEMANDS/WORKING CONDITIONS:
Normal office environment with minimal exposure to noise, dust, or extreme temperatures.
BenefitsMedical, dental, vision
401k
Term life
Voluntary life and disability insurance
Optional Pre-paid legal plan
Optional Identity theft plan
Optional Medical and dependent FSA
Work-visa sponsorship
Opportunity for advancement
Long-term assignment with opportunity for hire by client
-
Portfolio Analyst
hace 4 semanas
Mexico City Azka IT Consulting A tiempo completoAZKAIT es una empresa Mexicana que busca y conecta el mejor talento IT con empresas Latinoamericanas y de Estados Unidos.Estamos en la búsqueda de tu talento como Portfolio AnalystResponsabilidades:Analizar los datos sobre proyectos, cargas de trabajo, recursos y activos en generalElaborar informes sobre estos activos, desarrollar cuadros de mando y...
-
IT Security Analyst
hace 4 semanas
Mexico City Novo Nordisk AS A tiempo completoPosition for Novo Nordisk GBS Mexico Are you passionate about IT security and incident response? Do you have experience in analyzing IT security incidents and implementing effective incident response plans? We are looking for a skilled IT Security Analyst (SOC Analyst) to join our Global Security Operations (GSO) team at Novo Nordisk. If you are ready...
-
Business Analyst
hace 4 semanas
Mexico City Azka IT Consulting A tiempo completoAZKAIT es una empresa Mexicana que busca y conecta el mejor talento IT con empresas Latinoamericanas y de Estados Unidos.Estamos en la búsqueda de tu talento como Business AnalystRequisitos:Business AnalystComo Business Analyst trabajarás junto a una importante empresa multinacional de soluciones comerciales de consultoría y de servicios de...
-
Data Analyst
hace 3 semanas
Mexico City Azka IT Consulting A tiempo completoAZKAIT es una empresa Mexicana que busca y conecta el mejor talento IT con empresas Latinoamericanas y de Estados Unidos.Estamos en la búsqueda de tu talento como Data Analyst.Responsabilidades:Análisis a la inversa desde el Frontend hasta el BackendIdentificar datos, origen y destino. Diseñar en conjunto con los frontend la solución de reconexión,...
-
IT Business Analyst
hace 2 días
Mexico City AVEVA A tiempo completoAVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life – such as energy, infrastructure, chemicals and minerals – safely, efficiently and more sustainably. We’re the first software business in the world to have our sustainability targets validated by the...
-
IT Business Analyst
hace 2 días
Mexico City Nestlé A tiempo completoIT Business Analyst - (SAP QM, MM, PLOG, PP-PI) Location: CDMX Ciudad de México Years of experience: Minimum of 3 years' experience in implementing SAP logistic modules (preference for QM, PP, MH) Degree: Completed SUMMARY: We are hiring a Business Analyst to join our IT team at Nestlé, the world's largest health, nutrition, and...
-
IT Portfolio Specialist
hace 4 semanas
Mexico City Zendesk A tiempo completoJob DescriptionWho we're looking forWe are seeking a skillful and dedicated IT Portfolio Specialist to join our growing team. The successful candidate will play a vital role in supporting the company-wide CIO projects portfolio, influencing strategic technology and data initiatives, and ensuring alignment with existing business objectives.The IT Project...
-
Proof of Delivery Analyst
hace 4 semanas
Mexico City Spin Master Ltd A tiempo completoJob Description : What will you work on? The PoD Analyst is a key function in the Order to Cash process. You will be responsible of recover all PoD (Proof of Delivery) and make a proper analysis and documentation of it. How will you create impact? The Pod Analyst will be supporting internal and external audits presenting documentation properly as...
-
IS/IT Technology Specialist
hace 4 semanas
Mexico City Nestlé A tiempo completoAbout IT in Nestlé We are a team of IT professionals from many countries and diverse backgrounds, each with unique missions and challenges in the biggest health, nutrition and wellness company of the world. We innovate every day through forward-looking technologies to create opportunities for Nestlé’s digital challenges with our consumers, customers...
-
Analyst IT Security
hace 4 semanas
Mexico City MX19 Alcon Laboratorios S.A. De C.V. Company A tiempo completoAt Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our...
-
IT EDI Business Analyst
hace 4 semanas
Mexico City 0360 BSS Mexico A tiempo completoAt Beiersdorf, we want to help people feel good about their skin – and our commitment goes far beyond caring for skin. For years, we have developed innovative skin and body care products for well-known brands such as NIVEA, Eucerin, La Prairie, Hansaplast, and Labello. We act according to our purpose, WE CARE BEYOND SKIN, and take responsibility for our...
-
IT Edi Business Analyst
hace 2 semanas
MEXICO CITY BEIERSDORF A tiempo completoAt Beiersdorf, we want to help people feel good about their skin - and our commitment goes far beyond caring for skin. For 140 years, we have developed innovative skin and body care products for well-known brands such as NIVEA, Eucerin, La Prairie, Hansaplast, and Labello. We act according to our purpose, WE CARE BEYOND SKIN, and take responsibility for our...
-
System Analyst II
hace 3 semanas
Mexico City Thermo Fisher Scientific A tiempo completoPrimary escalation contact for local PSG IT Service Issues / Requests Partner with site business leaders including XLT/SLT to maximise corporate shared services to deliver best in class service for the local PSG site(s) Champion innovation by maximising the global IT community of practice to drive technology efficiencies. Establish and adhere to...
-
IT Quality Analyst
hace 2 semanas
Mexico City One Park Financial A tiempo completoWe seek an IT Quality Assurance Tester proficient in testing Web Applications, API Endpoints, and experience in Salesforce. This individual will integrate into our Platform development team, contributing to all testing efforts on Platform-related projects. Their responsibilities will encompass validating the functionality of our Web Applications, API...
-
Sr Data Analyst
hace 4 semanas
Mexico City Scanda A tiempo completoAlia, an IT consultancy with over 25 years in the market, is hiring:SR DATA ANALYSTMain activities to be developed:Act as the focal point in NORLA for the data team, leading the development of global Customer360 and Event360 data models.Responsible for monitoring tasks related to the stabilization and improvement of customer data in global...
-
Business Analyst IT Customer Service
hace 2 días
Mexico City Nestlé A tiempo completoJob Title: Business Analyst IT Customer Service - O2C (Order To Cash) Somos un equipo de profesionales de TI de diferentes países y con diversos antecedentes, cada uno con misiones y desafíos únicos en la compañía de salud, nutrición y bienestar más grande del mundo. Innovamos todos los días a través de tecnologías vanguardistas para crear...
-
IT Supplier Management Analyst
hace 4 semanas
Mexico City Takeda A tiempo completoDescription The Future Begins Here At Takeda, we are leading digital evolution and global transformation. By building innovative solutions and futureready capabilities, we are meeting the need of patients, our people, and the planet. Takeda is committed to creating an inclusive and collaborative workplace, where individuals are recognized for...
-
Senior Implementation Analyst
hace 4 semanas
Mexico City Hexagon PPM A tiempo completoResponsibilities Hexagon ALI (Asset Lifecycle Intelligence Division) is seeking a Senior Implementation Analyst to work in Mexico. Development of software customizations and automations Management, administration, and configuration of the solution Direct contact within a team and with customers Guidance and user’s support Writing of manuals...
-
IT Presales Business Analyst
hace 4 semanas
Mexico City EDICOM A tiempo completoFuncionesTrabajarás desde tareas planificadas en tiempo y forma, para así poder gestionar los proyectos de la manera más eficiente y acotada posible.Estarás en constante comunicación e interacción con departamentos como Comercial, Dirección de Proyectos e I+D+i.Las funciones propias podríamos dividirlas en 3 áreas de actuación:...
-
Senior Cloud Data Analyst
hace 6 días
Mexico City Epam A tiempo completoDescription We're seeking a Senior Cloud Data Analyst to join our IT team. In this role, you'll use your data analysis, preparation, and visualization skills to drive business decisions. You'll handle open-source data extraction, Data Governance, and workflow automation. To qualify, you should have experience in Data Analysis, proficiency in Data...