Delivery Manager IAM

hace 2 semanas


Mexico City Cybolt A tiempo completo
Delivery Manager IAM

Cybolt, somos una empresa integradora en soluciones en ciberseguridad, estamos estamos buscando un Especialista en Renovaciones apasionado por la seguridad de la información y con experiencia en Identity Access Management (IAM). En este rol, serás responsable de gestionar y renovar las relaciones con nuestros clientes en el ámbito de IAM, garantizando la continuidad de los servicios y maximizando la satisfacción del cliente.


Responsabilidades:
  • Mantener relaciones sólidas con los clientes asignados, sirviendo como su principal punto de contacto para todas las renovaciones relacionadas con Identity Access Management.
  • Comprender las necesidades y desafíos específicos de cada cliente en relación con IAM, ofreciendo soluciones efectivas y adaptadas a sus requisitos.
  • Coordinar con los equipos internos de ventas y soporte técnico para garantizar una entrega oportuna y precisa de los servicios de IAM durante el proceso de renovación.
  • Negociar términos y condiciones de renovación con los clientes, maximizando el valor para ambas partes y asegurando la retención de la cartera de clientes.
  • Gestionar y mantener registros precisos de todas las actividades de renovación, incluidos los plazos, términos contractuales y comunicaciones con los clientes.
  • Identificar oportunidades de upselling y cross-selling durante el proceso de renovación, colaborando con el equipo de ventas para maximizar los ingresos y la rentabilidad.
  • Proporcionar asesoramiento y soporte a los clientes en relación con las mejores prácticas de seguridad de IAM, ayudándoles a optimizar el uso de nuestros servicios.




Requisitos:
  • Licenciatura en Administración de Empresas, Ingeniería, Informática o campo relacionado.
  • Experiencia previa como Delivery Manager o en roles similares, liderando proyectos de ciberseguridad, preferiblemente en el ámbito de Identity Access Management (IAM).
  • Conocimiento profundo de los principios y prácticas de gestión de proyectos, así como de las metodologías ágiles y tradicionales.
  • Familiaridad con las tecnologías y soluciones de IAM, así como con los estándares de seguridad de la información y cumplimiento normativo relacionados.
  • Excelentes habilidades de comunicación, liderazgo y resolución de problemas, con la capacidad de influir y motivar a equipos multidisciplinarios.
  • Orientado a resultados, con un enfoque en la entrega oportuna y de alta calidad de proyectos complejos.



Beneficios:

  • Sueldo 100% nomina
  • Prestaciones de Ley
  • Seguro de vida
  • Seguro de Gastos Médicos Mayores
  • Seguro de Vida
  • Clases de Inglés
  • Acceso a cursos y certificaciones



En Cybolt valoramos la diversidad y creemos firmemente en la igualdad de oportunidades para todos. Estamos comprometidos con la creación de un ambiente inclusivo donde cada individuo pueda contribuir con su talento y potencial, sin importar su origen, género, edad, orientación sexual, identidad de género, capacidad física o cualquier otra característica personal.

Queremos asegurarnos de que cada proceso de selección sea justo, transparente y accesible para todos los candidatos. Por lo tanto, queremos enfatizar que en ningún momento durante nuestros procesos de contratación se solicitará dinero a los candidatos


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