IT Support Associate II, OpsTechIT

hace 6 meses


Ensenada, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo
Ubicación: BJX1Calle Oliver Evans Lotes 7,8,9,10; Carretera a Santa Ana del Conde KM 4.5 Col Capellanía de Loera, Parque PILBA, León, Guanajuato

Las operaciones están en el corazón del negocio de Amazon. Somos conocidos por nuestra velocidad, precisión y servicio excepcional. Nuestros edificios entregan decenas de miles de productos a cientos de países en todo el mundo, todos los días. OpsTech IT brinda soporte de TI global continuo a las operaciones de Amazon como una pieza vital del rompecabezas. Estamos buscando personas motivadas para asumir nuevos desafíos y motivar a los equipos para fomentar soluciones a los obstáculos que enfrentamos. Juntos, nos hacemos cargo de lo que hacemos, ya sea respaldando la infraestructura de TI, desarrollando nuevas tecnologías internamente, lanzando una nueva instalación de Amazon Operations o deleitando a nuestros clientes entregándoles paquetes directamente.

Sobre el papel

Como asociado de soporte de TI II, utilizará sus habilidades para ayudar al equipo de operaciones a resolver problemas técnicos dentro de una instalación de Amazon Operations que abarca una multitud de disciplinas técnicas. Estamos comprometidos con la mejora; se le alentará a participar en las oportunidades de desarrollo profesional que se presenten para progresar en su carrera en Amazon.

¿Qué ofrecemos?

Amazon ofrece paquetes de compensación competitivos. Pero espera, hay más: no usamos traje y corbata Ven tal como eres porque jeans, camisetas, zapatillas y, en ocasiones, un chaleco de seguridad de neón serán tu atuendo diario

#AmazonMexico

Key job responsibilities
Las responsabilidades incluyen, pero no se limitan a:

- Asignación, mantenimiento y solución de problemas de equipos de TI utilizados en las instalaciones de Amazon Operations.

- Maneja solicitudes y procedimientos de soporte a través de la red.

- Colaborar en la formación de nuevos empleados.
- Aprendizaje continuo de nuevas tecnologías.

- Capacidad para dar soporte a clientes desde múltiples edificios en el área, así como a clientes remotos.

We are open to hiring candidates to work out of one of the following locations:

Leon, GRO, MEX

BASIC QUALIFICATIONS

- 1. Which option best describes your total corporate setting Windows, Mac or Linux Operating systems support experience?
- 2. Do you have experience troubleshooting integrated and interdependent computer systems?
- 3. Do you have experience maintaining zebra thermal printers, troubleshooting thin clients, PCs, scanners, and portable handheld terminals?

PREFERRED QUALIFICATIONS

- Do you have a CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications?
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