Senior Systems Engineer

hace 3 semanas

Mexico City Sagan A tiempo completo

Position: Senior Systems Engineer - LATAM
Location: Remote (CST Timezone)
Work Schedule: Monday to Friday, 08:00 AM to 05:00 PM CST

Job Description:

We are committed to providing world-class managed services, cloud computing, network solutions and consulting to our customers. Our goal is to provide results driven performance to our clients that goes beyond their expectations. We prides ourselves on providing on-going mentoring and career development to all team members.


The Systems Engineer II is responsible for designing, installing, and maintaining the network and system infrastructure for Alliance Technologies, as well as that of our clients. The Engineer is charged with ensuring that the IT services are reliable, secure, and scalable, while meeting the business needs and objectives for our clients environment. The Systems Engineer II will also serve as a subject matter expert for their assigned clients and will also provide updates to documentation and serve as a consultant providing guidance on the clients technology roadmap. In addition, the SEII will serve as a solution champion tasked with ensuring that the technology stack supports the needs of our clients.

Responsibilities:

  • Lead technical projects, providing design, planning, and implementation services working with both Client and Alliance Internal teams to complete the projects.
  • Maintain an active role meeting with customer teams to ensure team success
  • Serve as a change approver as part of Change Management Processes
  • Work with Systems Management team to enforce and maintain standards and procedures required to manage and support the IT Infrastructure of Alliance and our clients
  • Serve as an escalation point from Advanced Support team for more complex situations that impact multiple devices, services, or platforms
  • Develop standards for patching configurations, monitoring platforms, automations, and configuration management platforms
  • Work across all support teams to develop new automations and procedures that streamline IT operations
  • Execute Disaster Recovery and Business Continuity testing for clients
  • Serve as a mentor for our Engineering and project teams
  • Participate in on-call rotation to provide technical assistance afterhours for critical issues

Preferred Qualifications:

  • Associate degree or higher, focused on computer science, information systems, or related area
  • 4+ years experience in a systems engineering roles
  • Ability to work in a high volume and fast-paced environment supporting complex environments
  • Cloud Services utilizing Azure Compute, Storage, and DBaaS Stacks
  • Proficient with designing, implementing, and troubleshooting the following technologies:
    • Active Directory Deployments and Configuration
    • DNS & DHCP Services
    • DistributedFileServices
    • Group Policy Management
    • Windows Server (2016+) Installation, configuration, and management
    • Virtualized environments with Microsoft Hyper-V and VMware
    • SD-WANTechnologies
    • MicrosoftSQLServer
    • Switches, Firewalls, Wireless technologies (Cisco, Cisco Meraki, HPE, Fortinet)
    • Backup and Restore Technologies, such as Datto, Acronis, Veeam
    • Workload Migrations, for example on-premises to cloud, cloud-to-cloud, server-to-server
    • Microsoft Intune and device management
    • Webserver technologies such as IIS / Apache / NGINX
  • Experience with container technologies such as Docker or Kubernetes
  • Experience implementing security best practices such as server and firewall hardening
  • Experience in scripting with PowerShell, Python, or similar scripting languages
  • Experience with Version Control Platforms such as GIT, GITHUB, or Azure DevOps
  • Experience implementing Continuous Integration and Continuous Deployment platforms for automating software deployments utilizing tools like Azure Pipelines
  • Ability to provide technical assistance across multiple technical environments
  • Ability to manage and prioritize multiple issues and/or projects simultaneously
  • Deliver a white-glove experience for our clients

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