Junior IT Systems Engineer
hace 2 semanas
Job Summary
As a Junior IT Systems Engineer based in our Mexico City office, you will report directly to Global IT Systems Manager and will share responsibility for the day-to-day running of the IT Systems Services and IT Systems Support functions with the other engineers, based in our Mexico City and other global offices.
There is a rota in place, which you would join after a familiarisation period, this will entail 1 week on helpdesk (and on-call) with 3 weeks working on projects, which provides for a varied and dynamic workload.
Skills and experience required:
1+ years of experience in a similar role (Desktop / Server support using Microsoft technologies) Exposure to with business continuity techniques Working knowledge of networking – TCPIP, VPN, firewalls, routing and switching Experience with Hyper-V and SQL advantageous Flexible problem solver, willing to take on any task and manage a wide range of ongoing projects assigned to you and your team Strong communication skills, both written and verbal Ability to work to agreed deadlines Fluency in English is essential as English is our working language. Other languages are highly desirable Must have the legal right to live and work in Mexico
Core responsibilities
Responsible for maintaining and supporting our Global user base via a ticketing system Responsible for management of our Server estate (primarily Microsoft) Responsible for full lifecycle ownership of any given problem ticket/’s Responsible for build / break-fix of consumer devices and servers Liaison with IT suppliers Support and maintain Microsoft Exchange 2013/2016, Microsoft SQL, Hardware and Software Support, CISCO, HP, DellTo apply, please send your CV to
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