Regional Service Expert for Global Mobile Telco Services
hace 3 semanas
What you’ll do
: Deliver high quality and ensure stable mobile operations Support and Management of Mobile Carriers within the Region Analize and maintain Corporate Mobile Fleet through Mobile Expense ManagementTask & Responsibilities :
Regional Point of Contact for Mobile Expense Management
Ensure Inventory Maintenance & KPI Adherence within SAP Expense Management Too Including Delivery of Feeds (maintained by HW Vendor) to support inventory Management Workflow Approvals within SAP Expense Management Tool Billing / Invoicing Queries and Support Escalation Management & End User Support on Billing & Workflow Queries Engage with SAP Mobile Expense Management Vendor in Weekly operations calls and deliver on actions resulting from operation callsDay to Day Operations & Local Point of Contact for Carrier Management
Support DTMS colleagues on Escalations & Issues Support Global Mobile Telco Team on Carrier Issues Monitor Billing and ensure Data is AlignedWhat you bring:
Bachelor’s or Master’s degree in Computer Science or a related field Understanding of Mobile Technologies and Vendor Management Technical Troubleshooting Skills Ability to coordinate delivery and projects as a team lead in a heterogeneously environment Excellent English communication skills (written and verbal) Experience in data analyzing, reporting using MS Excel and SAP systemsMeet your team:
As SAP’s digital backbone and strategic business enabler, Intelligent Enterprise Solutions (IES) creates, builds, and runs the intelligent, sustainable enterprise by leveraging SAP’s own standard software portfolio, in addition to ensuring a world-class technological foundation for the digital workplace, making Future of Work a reality at SAP.
Global Mobile Telco Services is a small Global Team responsible for the management and operations of our Corporate Mobile Carrier Environment. As a small team we work very closely together on Globally aligned projects, supporting each other on best practices, experience and knowledge sharing.
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