Cloud Ops Engineer
hace 5 meses
AgileOne designs and develops global workforce and procurement solutions for Fortune 1000 companies. Our focused and consultative approach provides solutions that streamline business processes and deliver efficiencies to human resources, procurement, and suppliers. Whether our customers are looking for programs to manage their flexible or direct hire workforce, or integrating technologies to capture and manage suppliers across an organization, we customize solutions that deliver cost savings, risk mitigation, vendor management, employment alternatives, and industry best practices.
The Role
Position Description
The Senior Cloud Operations Engineer will support Amazon Web Services (AWS) SaaS Web Solution and Advanced Linux Administration /Windows administration basic environments. The Senior Cloud Operations Engineer will be responsible for all aspects of the production lifecycle of maintenance, and administration, including but not limited to: infrastructure automation, continuous integration and deployment, product release and support, running a scalable production environment for hosting the company platform, maintaining application/database availability and ensuring continuous 24x7 production uptime of our services.
· The Senior Cloud Operations Engineer needs to be familiar with AWS, Apache, Tomcat Administration, PostgreSQL, Oracle, Ansible, Jenkins, Jira, Confluence, BitBucket and SaaS operations.
Company utilizes a comprehensive technology stack, including communication tools such as Outlook, Slack, and Teams. Their development suite encompasses the Atlassian tools, and they code in languages like Java, .Net, and React. They heavily leverage AWS services, emphasizing serverless technologies and advanced database solutions.
ESSENTIAL JOB FUNCTIONS
- Design, develop and maintain scalable AWS solutions and infrastructure, including but not limited to: CloudFront, ELB EC2, RDS, S3, DynamoDB, Elasticache, ECS and Route53.
- IaC: Pulumi, Terraform, CloudFormation
- Monitoring Tools: Splunk, CloudWatch, EventBridge, DataDog, NewRelic
- Scripting: Python, Bash, ksh
- Windows administration basics: Active Directory, DNS, Storage, Backup, Create EC2 Instance
- Develop tooling and processes to automate the deployment of SaaS based applications and their underlying operating systems and infrastructure.
- Assist DBA with performing PostgreSQL and Oracle & SQL database administration, including maintenance, troubleshooting, tuning, optimization, installation, upgrades, backup/recovery, and data migration.
- Partner with Engineering, Development, Quality Assurance, Professional Services, and Technical Support to ensure the success of the assigned product offerings and schedules.
- Engage in Agile team practices such as daily standups, backlog refinement, release planning and sprint planning.
- Coordinate configuration changes, installs, and upgrades with appropriate development teams and product owners while following company change control procedures.
- Advise Architecture team on infrastructure enhancements and services that will facilitate the overall improvement (i.e. quality, features, cost, etc.) of the company’s product offerings.
- Research, evaluate and implement new technologies based on company and product need.
- Participate in capacity planning to determine future infrastructure needs.
- Participate in 24x7 on-call responsibilities, maintaining the availability and performance of all customer-facing production services.
- Triage and participate in the resolution of complex problems, including network connectivity issues, that span multiple tiers of application/infrastructure.
- Implement monitoring and reporting capabilities to assist engineering in rapidly identifying issues.
- Actively monitor supported systems and respond promptly to security or usability concerns.
- Review application logs and analyze events using cloud-native services (e.g. CloudWatch, CloudTrail) or third party SIEM tools (e.g. Splunk).
- Upgrade systems and processes as required for enhanced functionality and security compliance.
- Maintain product service level agreements.
- Accurately document all processes and procedures for routine and non-routine tasks.
- All other duties and responsibilities as assigned.
Ideal Profile
- You possess a Degree/Diploma in Computer Science, Engineering or related field.
- You have at least 2 years experience, ideally within a Software Engineer or Software Architect role.
- You are a strong networker & relationship builder
- You pay strong attention to detail and deliver work that is of a high standard
- You are highly goal driven and work well in fast paced environments
- The Senior Cloud Operations Engineer needs to be familiar with AWS, Apache, Tomcat Administration, PostgreSQL, Oracle, Ansible, Jenkins, Jira, Confluence, BitBucket and SaaS operations.
What's on Offer?
- Excellent career development opportunities
- Join a well known brand within IT Services
- Opportunity to make a positive impact
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