Quality Supervisor

hace 7 días

Ciudad Acuña, México Caterpillar A tiempo completo

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

About the Role

Primary responsibility is to provide support for quality initiatives in facility operations, supplier quality, and materials technology. Position will ensure conformity to global quality processes defined in the Caterpillar Quality Management System (QMS), day to day management of quality resources, and ensure resources are trained and competent.

What You Will Do

The incumbent, through the Quality Control staff, ensures the conformance to specifications of fabrications, purchased material, machined parts and assemblies in an assigned area. Inspection gages are also certified periodically to ensure valid inspection results. Decisions made by this position have significant impact on the quality reputation of company products. The incumbent interprets inspection policies and procedures and supervises the activities of bargaining unit personnel. The incumbent in this position is responsible for overseeing the execution of processes, plans and tools that support global quality systems or related processes i.e. Cost of Poor Quality, APQP, PPAP, quality certifications, MQ11005 and MQ12005 etc. The incumbent must also ensure alignment to LEAN principles. Quality Technicians use precision equipment to audit the first piece of a setup and succeeding parts periodically, inspect gages for accuracy and check finished parts for overall conformance. They inspect the assembling and testing of components and prime product, investigate various assembly problems and report all pertinent facts related to dealer returns. Quality is reflected in the maintenance of cost and quality requirements of the product and also contributes to the prevention of defects by eliminating the cause. Quality standards are maintained by providing proper inspection gauging tools, procedures and tests which begin in the planning stage of production where proper tooling, machines and inspection equipment are essential to produce the desired quality. The incumbent is responsible for verifying that quality is being maintained throughout the fabrication, machining, assembly and test process. Works with assembly Planning, Engineering, Operations and other functional areas in establishing audit procedures, audit frequencies and quality teams to insure customers are receiving a Caterpillar quality product. Plan work and manage shop floor quality controllers. Establish schedule of product control and equipment control. Organize checking, repair of measurement devices. Conduct initial testing, selection, training and assessment of quality controllers. The position reports directly to a Quality Manager and is typically responsible for quality associated with a product line or value stream including auditing and certification. The position supervises or manages a work unit of hourly or salaried employees where planning, scheduling, training, monitoring, and reviewing work of subordinates is required, and is responsible for all personnel issues and performance evaluation of subordinates. They will engage with Component Groups, Global Quality resources and Facility Management. Typical internal customers include employees from two or more work groups in a Division. The position's primary customers are internal. The position is challenged to quickly and correctly identify problems, which may not be obvious. The incumbent solves problems by determining the best course of action, within departmental guidelines, from existing solutions and by developing new ones. The incumbent sets priorities and establishes a work plan in order to complete broadly defined assignments and achieve desired results. Impacts key quality goals including Customer Satisfaction, Continuous Improvement, Timeliness, Efficiency, Process Quality, Part Quality, Internal Quality Certification, Vendor Certification, ISO 9000 Certification, etc. The position meets or exceeds quality standard set for the measure(s) stated.

What You Have – Skills and Experiences

In this role, you will have the opportunity to contribute your unique skills and experiences. Below are some of the most critical skills.

Planning: Tactical, Strategic: Knowledge of effective planning techniques and ability to contribute to operational (short term), tactical (1-2 years) and strategic (3-5 years) planning in support of the overall business plan.

Quality Management: Knowledge of quality management methods, tools, and techniques and ability to create and support an environment that meets the quality goals of the organization.

Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.

Lean Manufacturing : Knowledge of the philosophy, principles and implementation approaches of lean manufacturing; ability to integrate and implement lean manufacturing philosophy into existing production and management processes.

What is Required:

A Bachelor's degree in Engineering/Manufacturing with an excellent understanding of quality management practices. Advanced-intermediate conversational English Office Package Management Minimum experience of 3 years as a Quality Engineer, Quality Supervisor, Design Engineer, Manufacturing Engineer, APQP Engineer, PPAP Engineer, Logistics Engineer Abilities to lead hourly and management people is required.

Desirable:

ISO 9001: auditor training. Reading of plans is required. Use quality indicators relevant to the unit or function itself. Work with quality assurance methods, tools and techniques. Experience in APQP and PPAP.

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