Systems Application Engineer
hace 2 meses
Job Summary
Provide equipment designs, component selections, and performance information for potential sales. Guide equipment orders through the pre-sale process through production release. Support management with KPI capture, monitoring and reporting.
Essential Functions
· Provide pre-sale technical support to sales team for customers to review, understand, and develop technical requirements.
· Analyze and determine engineering configurations and changes needed to fulfill customer’s requirements for equipment.
· Review final equipment submittals for technical validity, overall solution design, and validation of equipment configurations with the customer and company representative.
· Provide technical planning and project management for assigned projects.
· Represent customer’s interests throughout applications and manufacturing process.
· Provide costing estimates for special features and components that are required for specific projects.
· Coordinate the generation of submittal documentation and other project documentation.
Additional Responsibilities
· Assist with definition and implementation of customer witness testing, when required.
· Develop the skills to provide energy analysis and other total cost of ownership metrics for projects that require it.
· Review the submittals of other System Application Engineers and provide input feedback to correct unclear or incorrect information.
· Summarize assigned customer requests/issues for tracking and action.
Interactions (Relationships and degree of contact with internal and external individuals or groups)
· SAE Support Engineering (daily)
· Sales Managers (weekly)
· Detail Engineering (weekly)
· Product Engineering (weekly)
Basic Qualifications (Knowledge, Skills and Abilities
· BS degree in Engineering, or equivalent industry experience.
· 5+ years of experience design and engineering for HVAC products
· Thorough understanding of psychrometric, fan technologies, direct expansion, chilled water, and evaporative cooling technologies.
· Ability to provide training and direction in developing skills within SAE Support Engineering group.
· Autodesk AutoCAD 2d skills
· Proficiency in Microsoft Word, Excel, and Power Point and Adobe Acrobat.
· Strong verbal and written communication skills.
· Strong organization skills, ability to multitask, detail oriented
Accountabilities (List the standards of this job in measuring performance. What end result or objective is the job expected to achieve? Focus more on the objective and end result rather than functions or
· Timely, accurate responses to requests for design information and drawings.
· Work interactively with other team members, collaborating with others to arrive at best results.
· Proactively document and share knowledge with others in the group to improve overall team performance.
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