Operations Area Manager

hace 3 meses


Mexico City Indie Campers A tiempo completo

THE ROLE

As the Regional Operations Manager you will be part of a regional team that focus on overseeing the daily operations of Indie Campers stations within a geographical area in order to drive customer satisfaction over the service provided, operational results on fleet availability and condition of the fleet, and operational efficiency, through ensuring high-standards for our operations (optimising operational variable costs) and effective implementation of central procedural guidelines defined for our operating model.
Reporting directly to the Regional Operations Director, this role is critical to establishing a high-performing operating model through the direct management of local operations teams and coordination with the regional team. 

WHAT WILL YOU WORK ON?

Oversee day-to-day local operations execution and actively manage the teams to achieve the results defined for each location regarding fleet availability, customer satisfaction and operational efficiency, by providing clear, data-based feedback to continuously improve performance Oversee the performance of the local operations and guarantee that the operating standards are being followed and operational objectives are being met. Includes auditing & quality control, and frequent depot visits (on average 50% of the time travelling between local stations) Recruit, select, train, manage, motivate, develop and retain local teams in your area from a regional office. Ownership on local teams Performance Management (through regional KPIs), performance improvement plans, termination & renewal decisions Actively participate in customer satisfaction related processes, owning service recovery procedures into identifying root-causes and corrective measures for short-term actions and and structural process changes Workforce management, which includes scheduling, time tracking & overtime reports. Guarantee adherence to local labour law guidelines and health and safety specific topics Collaborate with regional teams (asset management, revenue, finance, hr) to remove operational blockers. Lead, coordinate and deliver any projects related to operational expansion within your area. Guarantee local implementation of new procedures, tools and initiatives.  Responsible for the P&L management of the locations within the area and its variable operational costs. To achieve the targets, you must identify cost optimization initiatives and their effective deployment. Responsible for establishing relationships with current and additional local suppliers within the region; ensure resources are always adjusted to activity levels, constantly forecasting the demand needs and optimising local cost structures.

WHO ARE WE LOOKING FOR?

Background in Engineering, Business Management or similar education; At least 6 years of relevant experience Experience in strategic operations consulting or finance-related positions is a plus;  More than 3 years of proven experience in managing operational teams with P&L Ownership and direct control over operational financial performance on sustainable business models - rent-a-car and hospitality industries are a plus; Proven track record in establishing operational standards and developing structured operations. Proven track record in leading, managing and developing high-performing local teams, located in multiple sites International experience - managed teams in more than one country is a plus; Capacity to effectively communicate with all levels of the organisation; Thrives under pressure and is able to coordinate the efforts of large and scattered teams; Organised, analytical and results-oriented; Fluent in English.

  • Mexico City Indie campers A tiempo completo

    THE ROLEAs the Regional Operations Manager you will be part of a regional team that focus on overseeing the daily operations of Indie Campers stations within a geographical area in order to drive customer satisfaction over the service provided, operational results on fleet availability and condition of the fleet, and operational efficiency, through ensuring...


  • Mexico City Amazon A tiempo completo

    Amazon is looking for high-potential leaders, who are ready to own their impact in Amazon Operations as an experienced manager working to be the most customer-centric company on earth. You will have your leadership capacity stretched to its full potential, As a front-line leader, you will have an opportunity to truly invest in others and develop a...


  • Mexico City Amazon A tiempo completo

    When you join Amazon as an Area/Shift Manager, you’ll gain experience leading a large and diverse team to make sure your area of the business keeps pace with demand. In this hands-on role, you’ll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. While you implement your team’s approach to...


  • Mexico City Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo

    At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people.Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.Three key areas that you will always focus on are safety, service quality,...

  • Operations Manager

    hace 5 meses


    Mexico City Blueground A tiempo completo

    At Blueground, our vision is to make people feel at home wherever they choose to live. For us, that means ensuring our guests have the peace of mind, flexibility & confidence they need to explore life’s latest adventure.We’ve grown a lot since our founding in 2013, having raised more than $258m+ in funding, to date -- and that’s just the beginning....


  • Mexico City Amazon A tiempo completo

    At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. One of our main goals is to exceed the expectations of our customers by ensuring that their orders, no matter how large or small, are delivered as quickly, accurately, and cost effectively as possible. To meet...

  • Manager I, Operations

    hace 4 semanas


    Mexico City Amazon A tiempo completo

    When you join Amazon as an Area Shift Manager, you’ll gain experience leading a large and diverse team to make sure your area of the business keeps pace with demand. In this hands-on role, you’ll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. While you implement your team’s approach to...

  • Manager I, Operations

    hace 3 días


    Mexico City Amazon A tiempo completo

    When you join Amazon as an Area Shift Manager, you’ll gain experience leading a large and diverse team to make sure your area of the business keeps pace with demand. In this hands-on role, you’ll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. While you implement your team’s approach to...


  • Mexico City Novo Nordisk AS A tiempo completo

    Are you passionate about ensuring strategic alignment and operational excellence? Do you have experience in project management within the pharmaceutical industry? If so, you might be the perfect fit for our Medical Excellence Operations Manager position. Read more and apply today for a life-changing career. Position Description As a Medical Excellence...


  • Mexico City KONE A tiempo completo

    Are you ready to make your next career move to join our team as a Service Operations Excellence Specialist in Mexico City? Service Operations Excellence Specialist supports Maintenance Operations Excellence Manager and Maintenance operations management in the frontline to implement, ensure compliance and maintain the performance of end-to-end business...

  • Area Manager México

    hace 3 meses


    Mexico City Osborne A tiempo completo

    Como Area Manager, serás responsable de coordinar y motivar al equipo de ventas del distribuidor y del importador para alcanzar los objetivos, supervisar las actividades comerciales y de marketing en la zona asignada, asistir a ferias, eventos y reuniones comerciales; y elaborar y gestionar el presupuesto del área, así como el presupuesto asignado de los...


  • Mexico City McDonald's A tiempo completo

    This role will be a part of Operations Excellence function and Tech Excellence team, and will report to Sr. Manager - Operations Excellence. The QA Manager will be responsible to coordinate & collaborate with the product teams on process maturity and technology adoption to ensure standardization, efficiency, collaboration and continuous improvement across...


  • Mexico City Trax A tiempo completo

    About The Position The Position: Operations Service Manager About Trax Trax’s mission is to enable brands and retailers to harness the power of digital technologies to produce the best shopping experiences imaginable. Trax’s retail platform allows customers to understand what is happening on shelf, in every store, all the time so they...


  • Mexico City McDonald's Corporation A tiempo completo

    Job DescriptionThis role will be a part of Operations Excellence function and Tech Excellence team, and will report to Sr. Manager – Operations Excellence. The QA Manager will be responsible to coordinate & collaborate with the product teams on process maturity and technology adoption to ensure standardization, efficiency, collaboration and continuous...

  • Area Manager

    hace 6 meses


    Mexico City Ecolab A tiempo completo

    JOB DESCRIPTION Job Characteristics: First level field management. Work closely with sales team on strategic current and prospective customers to help define key business decisions, and to recommend continuous improvement and innovation plans that will maintain and grow sales in assigned area. Emphasis on coaching and leading a group of sales professionals....

  • Web Operations Manager

    hace 6 meses


    Mexico City Aspen Technology A tiempo completo

    The driving force behind our success has always been the people of AspenTech. What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challenging the status quo to continually find a better way. You will experience these qualities of passion, pride and aspiration in many ways — from a rich set of...


  • Mexico City Coca Cola A tiempo completo

    Description In The Coca-Cola Company’s Finance Hub, we are a world-class partner, providing tech-enabled, data-driven insights to our stakeholders, enabling business and operational decision-making. All core processes within the Finance Hub aim to drive improvement to overall shareholder value. As a team, we foster a culture of partnership,...


  • Mexico City Cofix A tiempo completo

    Cofix is a lifestyle-focused coffee brand with a unique offering that is as bold as it is straightforward. We were founded with the mission to make every guest's experience exemplary while offering high-quality coffee and food at fair prices. Since our inception, we've pioneered the fixed-price model, championing simplicity and value in every...


  • Mexico City Michael Page A tiempo completo

    Supervise and analyze operations reports for all chains.Oversee, audit, and report on the Natural Insight App. Supervise Direct Store Delivery (DSD) operations. Prepare and supervise DSD operations reports. Manage DSD replenishment processes. Lead and participate in special projects.Follow up on operational matters and ensure their resolution.Provide support...


  • Mexico City CHANEL A tiempo completo

    As Fashion Operations Manager you will be responsible to increase operational efficiency, staff experience and ultimately client experience in boutique during purchase and pos purchase through the deployment processes, tools, and projects. The operational manager will be the expert on all standard operating procedures, systems and tools ensuring the...