Guest Experience Agent
hace 1 mes
NexusTours es el Destination Management Company líder regional en Caribe, Centroamérica y Norteamérica, que opera con oficinas propias en 16 paises y 42 destinos.
Se parte de nuestro equipo de trabajo como GUEST EXPERIENCE AGENT.
El Agente de Guest Experience ayuda e interactua con el agente de viajes y los clientes directos y nuestro equipo de especialistas asegurándose de que se cumplan y superen las expectativas. Es responsable de preparar cotizaciones para clientes y mantener comunicación constante con proveedores, así como de ayudar con otras tareas administrativas según sea necesario
¿Qué esperamos de ti?
- Al menos 1-2 años de experiencia en la industria turística o hotelera.
- Se requiere experiencia en servicio al cliente.
- Organización y orientación al detalle.
- Experiencia en MS Office (Word, Excel).
- Excelentes habilidades de comunicación en inglés (verbal y escrita). Indispensable.
- Habilidades de comunicación fluidas en francés (no obligatorio)
¿Qué puedes esperar de nosotros?
- Salario competitivo.
- Prestaciones superiores a la ley como: Seguro de gastos médicos, Epic Days y descuentos con la marca y asociados.
- Participarás de nuestros programas de formación y capacitación constante.
- Serás parte de una cultura orientada a las personas, en la que podrás ser tú mismo y desarrollarte profesionalmente.
Si quieres vivir una #Lifechangingexperience, no esperes más y Postúlate :)
Nexustours se enorgullece de ser un lugar de trabajo con igualdad de oportunidades. Estamos comprometidos con la igualdad de oportunidades de empleo independientemente de la raza, el color, la religión, el sexo, la nacionalidad, la orientación sexual, la edad, la ciudadanía, el estado civil, la diversidad de capacidades o la identidad de género.
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