Dental Scheduling Coordinator
hace 3 semanas
Dental Scheduling Coordinator
Detroit Metropolitan Area, MI, USA Req #1900 Tuesday, May 28, 2024Job Summary:
This position is responsible for maintaining the company practice management system. The position will works closely with the offices on updating provider schedules and templates in system. This role will work as an extension of our front desk, supporting all offices in every state, and will provide assistance in any area that makes sense to current company priorities. This position will ensure all provider have schedule and template in information system. Training for this position will require an in-person presence at our offices located in Southfield, MI. After the training period, this position will transition into a fully remote role.
Knowledge, Skills & Abilities:
Proven track record of developing highly productive working relationships Strong computer skills including: Microsoft Office and Healthcare Practice Management systems Superior customer services skills and successful record of customer relations management Excellent written and interpersonal communication skills Ability to work independently and professionally in a fast past environment Ability to handle highly sensitive and confidential information in a manner that inspires confidence and trust Successful record of managing multiple projects with correct prioritization and time management skillsEssential Duties & Responsibilities:
Creates and maintains provider schedules and templates in the company practice management system Creates provider profiles and numbers in company practice management system Regularly audits and updates license and certification requirements for active employees Add new and existing patient inquiries Schedule/reschedule requests from patients Handle 50-70 inbound/outbound interactions daily in a fast paced environment Work with schedule building tools to follow up with patients Increase patient and office satisfaction with the services provided daily Works closely with offices and management team Suggest improvements needed to make process and flow streamline Other tasks as requested by direct managerEducation & Experience:
High School Diploma or GED Dental experience highly preferred 4 or more years experience in a professional office environment in a customer service capacityAbout GEDC…
Since 1982, Great Expressions has been at the forefront of dental innovation, setting the standard for exceptional care and unforgettable patient experiences. Now, we're entering a new era of transformation, and we want you to be a part of it. Our recently appointed leadership team brings over a century of collective dental expertise and is backed by dynamic investment support to pave the way for groundbreaking changes. We're channeling our resources and energy into revolutionizing our technology platform, expanding service offerings, and creating a personalized patient experience that goes beyond the expected. At Great Expressions, we're not just transforming dentistry; we're investing in the growth and development of our team.
#IND8
GEDC is committed to diversity and inclusion and is proud to be an equal opportunity employer. All qualified applicants are welcomed and encouraged to apply.
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Ciudad de México, Ciudad de México Great Expressions Dental Centers A tiempo completoDental Scheduling CoordinatorDetroit Metropolitan Area, MI, USA Req #1900 Tuesday, May 28, 2024Job Summary :This position is responsible for maintaining the company practice management system. The position will works closely with the offices on updating provider schedules and templates in system.This role will work as an extension of our front desk,...
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