Quality Operations Latam leader

hace 2 semanas


Mexico City NielsenIQ A tiempo completo

Descripción del empleo

Acerca del empleo:

Desde que se confirma un error en un proceso operativo (QE, LATE Delivery o Rework predelivery), se genera el análisis de causa raíz, se ejecutan las acciones y se definen los planes de acción que eviten que las situaciones se presenten. 

Responsabilidades:

● Cumplir en tiempo y forma del flujo global operacional de incidentes, desde que se confirma un error, hasta que se identifica la causa raíz, se definen y ejecutan los planes de acción que eviten que el error se vuelva a presentar.
● Alinear y reposrtar las métricas de operaciones (Quality escapes, on time delivery, rework predelivery a nivel LATAM).
● Generación de análisis e insights que permitan detectar patrones de reincidencias para poder generar recomendaciones y plantear acciones transversales, que sean aplicables y escalables a todas las producciones de la región.
● Dar seguimiento y aseguramiento de que los master quality plans de cada producción avancen y se cumplan de acuerdo a las fechas establecidas en cada uno de los planes.
● Establecer altos estándares de rendimiento, proporcionar apoyo, reconocimiento y retroalimentación para desarrollar asociados y apoyar un fuerte entorno de equipo.

Requisitos

Acerca de ti:

Asegurar la calidad de operaciones LATAM, mediante el cumplimiento del proceso operacional de flujo de incidentes con visión End two End en tiempo y forma.

Requisitos:

Ingeniería Industrial o relacionadas. 3 + Experiencia en calidad, mejora continua y manejo de personal Inglés avanzado Conocimiento: Metodologías de mejora continua y calidad BPI & Master Black Belt. Herramientas / sistemas: suite microsoft

Autónomía en análisis, tomador de decisiones

Fuertes habilidades para la resolución de situaciones de conflicto

Información adicional

Que hay para ti?

Paquete de compensación integral. Programa de reconocimiento de pares seguro integral de salud trabajo flexible Entorno Modelo de trabajo híbrido Desarrollo de carrera adaptado a los roles de NielsenIQ Acceso a contenido de aprendizaje a pedido y comunidades sociales NIQ Programas de mentores

Our Benefits

Flexible working environment Volunteer time off LinkedIn Learning Employee-Assistance-Program (EAP)

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit

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Our commitment to Diversity, Equity, and Inclusion

NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: 



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