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Field Service Engineer
hace 3 meses
Job Description
Responsible for Providing on-site support or telephone to internal and external clients in pre and post sales support: training equipment demonstrations, fairs, troubleshooting applications, profiles and complex problems, ensuring a high standard in the quality of services. Make timely escalation of problems when necessary to Advanced Support and follow up to its solution.
Collaborates with/Key Customers include:
Service Coordinators Authorized Service Centers End Users Product Managers Sales Managers Marketing Managers Sales Executives Wholesalers and Distributors RetailReports to:
Service & Technical Support ManagerMinimum Experience Requirements
B - Requires some specialist or admin experience (2- 5 years)Education
D - Completion of an undergraduate program or equivalent experience (B.A. or B.S.).Physical Requirements
A - Close visual acuity is required to perform activities such as preparing and analyzing data, viewing a computer terminal, extensive ready, visual inspection of small parts and/or operation of machines (including inspection).Balance - Not at allCarry/lift loads of: Light (up to 20 pounds)Climb - Not at allConfined work area - Not at allCrawl - Not at allExcessive Noise - Not at allExposure to dust, fumes, gases, radiation - Not at allExposure to moving mechanical parts, electrical current, chemicals - Not at allGrasp - OccasionallyHandle Object - OccasionallyHear - FrequentlyKneel - Not at allMarked changes in the temperature - Not at allPush/Pull - OccasionallyReach - OccasionallyRead - FrequentlyStand - FrequentlyTalk - FrequentlyUse repetitive motions - OccasionallyWalk - FrequentlyTravel
All Travel - Up to 25%