Field Service Engineer

hace 4 semanas

Ciudad de México Mycronic USA A tiempo completo

Field Service Engineer - Mexico


We're looking for talented people to join our motivated and friendly team. We have an open, collaborative, and flexible environment. You'll work alongside leading industry experts and take on challenging projects that bring tomorrow's electronics to life. If you want to make a difference, are an effective communicator, love a good challenge, and easily embrace change, your next career adventure awaits


Mycronic is a global high-tech company whose innovative solutions have been advancing electronics technology for over 40 years. Today we continue to grow and serve customers in an expanding variety of industries. What we do impacts the future of technology, and in turn, the way we live our lives tomorrow.


Position Overview

The Field Service Engineer provides remote and on-site technical support to our Mexico customers for repairs, process issues, and equipment optimization. This role serves as a trusted advisor to our customers, and requires technical expertise, problem-solving skills, and customer service. The Field Service Engineer will not only conduct remote troubleshooting and diagnosis, but also provide in-person support as needed at our customer sites, including during the equipment installation process.


Key Responsibilities

  • Repairs machines and conducts installations at customers' facilities
  • Installs hardware and software upgrades
  • Provides phone and email support to customers as needed
  • Troubleshoots and provides feedback to the factory on machine issues
  • Conducts training courses at customer facilities
  • Develops processes for customers
  • Supports sales personnel by answering questions, forwarding information, and visiting customers when required
  • Travels within Mexico as needed
  • Performs other duties as assigned


Experience and Qualifications

  • Associate's or Bachelor's Degree in Mechanical, Electrical, or Software Engineering preferred; or at minimum 1-3 years of related experience and/or training; or equivalent combination of education and experience
  • 1-5 years' of experience in the design, repair, or maintenance service of semiconductor industrial back-end equipment preferred
  • Experience in semiconductor back-end process/equipment preferred
  • Adept analytical thinking and troubleshooting skills
  • Strong oral and written communication skills
  • Able to travel to the US for training and machine buy-offs
  • Ability to travel within Mexico on a frequent basis is a must
  • Ability to work overtime when necessary


Working Conditions / Physical & Mental Demands


The physical demands and working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The worker must be able to be ascending or descending ladders, stairs, scaffolding, ramps, poles and the like, using feet and legs and/or hands and arms, in addition to all body agility emphasized. Maintaining body equilibrium to prevent falling when walking, standing or crouching on narrow, slippery or erratically moving surfaces. Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full use of the lower extremities and back muscles. The worker will also be bending legs at knee to come to a rest on knee or knees, bending the body downward and forward by bending leg and spine, moving about on hands and knees or hands and feet, and extending hand(s) and arm(s) in any direction.


Remaining upright on the feet, particularly for sustained periods of time. Using upper extremities to press against something with steady force in order to thrust forward, downward or outward. Using upper extremities to exert force in order to draw, drag, haul or tug objects in a sustained motion. Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. This factor is important if it occurs to a considerable degree and requires the substantial use of the upper extremities and back muscles.


The worker will endeavor in picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling, applying pressure to an object with the fingers and palm, ability to perceive attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips. Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly. Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication, and making fine discriminations in sound. Making substantial movements (motions) of the wrists, hands, and/or fingers.


Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for Sedentary Work and the worker sits most of the time, the job is rated for Light Work. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication of parts at distances close to the eyes.


Travel Requirements: Frequently within Mexico. Ability to travel to the US for training and machine buy-offs.



A Culture of Collaboration & Personal Growth

At Mycronic, we love what we do, but most importantly who we do it with. Because to us the relationships we have with our customers and each other are the keys to success.


Take part in the excitement of working with innovative people and global businesses who are elevating today's standards in modern electronics. Share in the responsibility of bringing great ideas to life within an inclusive culture that not only promotes personal growth and embraces diversity but depends upon it.


Here you are expected to have a voice and will be encouraged to get involved. It's this very mindset that empowers our people to make a positive difference for a broad range of businesses, society and the planet - every day.


Click to learn more about Mycronic and what it's like to work with us



Job Posted by ApplicantPro

  • Technical Field Service Engineer

    hace 1 mes

    Ciudad de México, Ciudad de México Nec Australia A tiempo completo

    **Company Overview**Nec Australia is a leading provider of innovative solutions in the engineering and science sector. With a strong presence in Mexico City, our company is committed to delivering exceptional services to our customers.**Estimated Salary**The estimated salary for this position ranges from $60,000 to $90,000 per annum, depending on experience...

  • Field Service Engineer

    hace 6 meses

    Ciudad Juarez, México AMT - THE ASSOCIATION FOR MANUFACTURING TECHNOLOGY A tiempo completo

    _**AMT IS HIRING**:_ - **FIELD SERVICE ENGINEER**_ **Objective of the position**: Provide Service and Support on Additive Manufacturing machines in Mexico and North America. **Requirements**: - Certified technician or skilled worker in electrical engineering technology - Two to three years of experience in servicing industrial equipment - Capable of data...

  • Field Service Engineer Analytical

    hace 2 meses

    03810, Ciudad de México, CDMX SHIMADZU MÉXICO, S.A. DE C.V. A tiempo completo

    **WHO ARE WE?** **Role Overview** This position is for a Service Engineer responsible for providing technical support to customers and distributors across Mexico. The role encompasses comprehensive management of analytical instruments throughout their lifecycle, including installation, maintenance, repair, and validation procedures (IQ/OQ). The position...

  • Field Service Engineer

    hace 2 meses

    32380, Ciudad Juárez, Chih., México WireElite A tiempo completo

    Field service engineer is responsible to respond to customers calls and complete technical services tasks such as equipment installation, debugging, programming and commissioning, calibration tasks, corrective maintenance, and other duties as assigned. Instruct customers how to operate equipment, and perform operator level troubleshooting all this related to...

  • Field Service Engineer for Industrial Maintenance

    hace 1 semana

    Ciudad de México, Ciudad de México Alfa Laval A tiempo completo

    Job OverviewWe are seeking a skilled Field Service Engineer to join our team at Alfa Laval. As a key member of our organization, you will play a pivotal role in executing maintenance and repairs on standard products at customer sites.About the RoleThis challenging position offers an opportunity to work in a fast-paced environment, contributing to the overall...

  • Field Service Engineer 1

    hace 6 meses

    Ciudad de México SIG Group A tiempo completo

    **You may be our new** **Field Service Engineer** **Key responsibilities** - Realization of inspections, repairs, preventive maintenances or troubleshooting at customer site - Preparation of technical reports and recordings regarding customer complaints, and forwarding to the responsible departments - Support of the customer staff regarding technical...

  • Automation Engineer for Infrastructure and Service Monitoring

    hace 2 meses

    Ciudad de México, Ciudad de México Nuvit Service A tiempo completo

    Job Title: Automation Engineer for Infrastructure and Service MonitoringJob Type: Full-timeJob Description:We are seeking a skilled Automation Engineer to join our team at Nuvit Service. As an Automation Engineer, you will be responsible for creating and testing automation cases for infrastructure and service monitoring.Responsibilities:Perform automation...

  • Technical Field Service Engineer

    hace 1 mes

    Ciudad de México, Ciudad de México Nec Australia A tiempo completo

    Company Overview: NEC de Mexico,S.A.de C.V. is a leading provider of innovative technology solutions in Mexico.Job Summary:We are seeking a Technical Field Service Engineer to join our team in Mexico City. This role will be responsible for providing technical advice to customers, commissioning, installing, and testing products/equipment.Key...

  • Associate Field Service Engineer for Drives

    hace 2 meses

    De México, Méx. ABB A tiempo completo

    **Associate Field Service Engineer for Drives**: **At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. That's our story. Make it your...

  • Field Service Engineer

    hace 6 meses

    México Siemens A tiempo completo

    We are looking for dedicated and talented people who tackle ever-changing challenges, customer needs, and questions from colleagues with clever concepts and creativity. We embrace change and work with curious minds re-inventing the future of work. Join us and let us focus together on what is truly important: making lives better with new ideas and the latest...

  • Varian´s Field Service Engineer

    hace 6 meses

    Ciudad de México Siemens Healthineers A tiempo completo

    ¿Queres ayudar a crear el futuro del cuidado de la salud? Siemens Healthineers es un lugar para las personas que dedican su energía y pasión a esta importante causa. Reflejamos nuestro espíritu pionero combinado con nuestra larga historia de ingeniería en la industria de la salud, que se encuentra en constante evolución. Innovamos en avances para la...

  • Senior Automation Engineer

    hace 2 meses

    Ciudad de México, Ciudad de México Nuvit Service A tiempo completo

    **Job Title:** Senior Automation Engineer**Job Summary:** We are looking for a highly skilled Senior Automation Engineer to join our team at Nuvit Service. As a Senior Automation Engineer, you will be responsible for designing, developing, and executing automation scripts to test infrastructure and service monitoring. Your expertise will help us improve our...

  • Field Service Engineer

    hace 1 mes

    Ciudad de México, CDMX Agilent Technologies Inc. A tiempo completo

    As a Field Service Engineer in Laboratory Informatics, you will be the primary technical contact supporting customers with on-site software and network installations, maintenance, and repairs in laboratory environments. You will ensure the optimal performance of Agilent’s informatics solutions, advise on configurations and preventive maintenance, and...

  • Application Engineer for Field Service and Sales

    hace 1 mes

    Ciudad de México, Ciudad de México Hitachi Vantara Corporation A tiempo completo

    Job Summary: We are seeking a highly skilled and motivated Application Engineer for Field Service and Sales to join our team at Hitachi Vantara Corporation.About the Role: This is a hybrid position that will involve a mix of field service and sales activities. As an Application Engineer, you will be responsible for maintaining existing business and pursuing...

  • Senior Field Service Engineer for Drives

    hace 2 meses

    De México, Méx. ABB A tiempo completo

    **Senior Field Service Engineer for Drives**: **At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. That's our story. Make it your...

  • Field Service Operations Specialist

    hace 7 meses

    Ciudad de México Alcon A tiempo completo

    Location: CDMX As the global leader in eye care, Alcon has built a rich history of providing innovative products to customers and patients all over the world. We’re extremely proud of our legacy and the significant way we’ve helped to shape the industry over the last 70 years, but we’re just getting started. Our relentless passion to eliminate unmet...

  • Field Service Engineer(Mexico)

    hace 7 meses

    México Tomra A tiempo completo

    **Company Description** Today, we are not utilizing resources in a sustainable way. In fact, the world is only 9% circular, meaning much of the Earth’s precious resources are only used once, leaving huge untapped potential for more sustainable resource management. TOMRA provides cutting-edge solutions for optimal resource productivity within the recycling,...

  • Senior Automation Engineer for Infrastructure Monitoring

    hace 1 mes

    Ciudad de México, Ciudad de México Nuvit Service A tiempo completo

    About the RoleWe are seeking an experienced Senior Automation Engineer to join our team at Nuvit Service. This is a senior-level position responsible for analyzing, defining, creating, and testing automation cases for infrastructure and service monitoring.

  • Field Service Engineer

    hace 1 mes

    Ciudad de México Lexmark International, Inc. A tiempo completo

    Responsibilities: Responsible for providing technical support to field engineers, technicians, and product support who are diagnosing, troubleshooting, repairing and debugging complex electro/mechanical equipment, computer systems and/or complex software. Responds to situations where first-line product support has failed to isolate or fix problems in...

  • International Field Service Engineer commissioning

    hace 7 meses

    México Siemens Energy A tiempo completo

    **A Snapshot of Your Day** - The position is to coordinate in the field the commissioning of turbines, generators and ancillary systems. It requires 80%+ travel to power plant sites internationally. The daily activities include leading and directing field services, and subcontractors to do the necessary tasks to serve the equipment, while assuring quality...