Application Engineer for Field Service and Sales
hace 1 mes
Job Summary:
We are seeking a highly skilled and motivated Application Engineer for Field Service and Sales to join our team at Hitachi Vantara Corporation.
About the Role:
This is a hybrid position that will involve a mix of field service and sales activities. As an Application Engineer, you will be responsible for maintaining existing business and pursuing new business opportunities with promotion.
Key Responsibilities:
- Undertake routine maintenance as well as repair of customer equipment
- Maintain appropriate records of all work performed and training received
- Complete assigned formal training with passing test grades
- Complete assigned On the Job Training (OJT), with the goal of instrument certification
- Manage and maintain traveling inventory according to department policy and procedure
- Protect and maintain company property (i.e., traveling inventory, IT, test equipment, tools, etc.)
- Provide detailed documentation for the purpose of problem resolution, training, and customer reporting
- Demonstrate ability to retain knowledge from more experienced engineers through OJT or Classroom Training
Sales Responsibilities:
- Develop and maintain strategic customer relationships.
- Conduct sales calls, schedule promotional work and track sales activities in the assigned geographical territory.
- Conduct presentations and product demonstrations directly with customers, either individually, or in combination with other Hitachi staff.
- Maintain the CRM and provide accurate forecasts as requested.
- Provide budgetary prices and formal product quotations, prepare proposals and provide information regarding terms of sale and delivery dates.
- Grow prospects and the overall sales pipeline.
- Drive sales bookings and achieve revenue goals.
Requirements:
- AS degree in Engineering or equivalent combination of education and experience
- BS degrees in Engineering, Chemistry, Physics, or related field preferred
- 0-5+ years of experience
- Experience with sales or related customer-facing activity strongly preferred
- Demonstrate strong work ethic, effective communication skills, and ability to work independently
Preferred Skills:
- Knowledge of analog and digital circuitry as applied to our equipment
- Experience using digital volt meters, oscilloscopes, hand tools and computers
- Basic Knowledge and understanding of Physics and Chemistry
- Experience disassembling and assembling intricate parts as related to selected instruments
- Ability to convey key features of company products in a convincing manner
- Ability to work from schematics using various test equipment and mathematical calculations specific to electronics
- Ability to effectively interface with customers, service department personnel and sales support staff
- Ability to solicit help from more senior service engineers
- Ability to schedule resources to reach department goals
What We Offer:
Hitachi Vantara Corporation offers a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.
How to Apply:
Interested candidates should submit their resume and cover letter to [insert contact information].
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