Application Engineer for Field Service and Sales

hace 1 semana


Ciudad de México, Ciudad de México Hitachi Vantara Corporation A tiempo completo

Job Summary:


We are seeking a highly skilled and motivated Application Engineer for Field Service and Sales to join our team at Hitachi Vantara Corporation.


About the Role:


This is a hybrid position that will involve a mix of field service and sales activities. As an Application Engineer, you will be responsible for maintaining existing business and pursuing new business opportunities with promotion.


Key Responsibilities:



  • Undertake routine maintenance as well as repair of customer equipment
  • Maintain appropriate records of all work performed and training received
  • Complete assigned formal training with passing test grades
  • Complete assigned On the Job Training (OJT), with the goal of instrument certification
  • Manage and maintain traveling inventory according to department policy and procedure
  • Protect and maintain company property (i.e., traveling inventory, IT, test equipment, tools, etc.)
  • Provide detailed documentation for the purpose of problem resolution, training, and customer reporting
  • Demonstrate ability to retain knowledge from more experienced engineers through OJT or Classroom Training

Sales Responsibilities:



  • Develop and maintain strategic customer relationships.
  • Conduct sales calls, schedule promotional work and track sales activities in the assigned geographical territory.
  • Conduct presentations and product demonstrations directly with customers, either individually, or in combination with other Hitachi staff.
  • Maintain the CRM and provide accurate forecasts as requested.
  • Provide budgetary prices and formal product quotations, prepare proposals and provide information regarding terms of sale and delivery dates.
  • Grow prospects and the overall sales pipeline.
  • Drive sales bookings and achieve revenue goals.

Requirements:



  • AS degree in Engineering or equivalent combination of education and experience
  • BS degrees in Engineering, Chemistry, Physics, or related field preferred
  • 0-5+ years of experience
  • Experience with sales or related customer-facing activity strongly preferred
  • Demonstrate strong work ethic, effective communication skills, and ability to work independently

Preferred Skills:



  • Knowledge of analog and digital circuitry as applied to our equipment
  • Experience using digital volt meters, oscilloscopes, hand tools and computers
  • Basic Knowledge and understanding of Physics and Chemistry
  • Experience disassembling and assembling intricate parts as related to selected instruments
  • Ability to convey key features of company products in a convincing manner
  • Ability to work from schematics using various test equipment and mathematical calculations specific to electronics
  • Ability to effectively interface with customers, service department personnel and sales support staff
  • Ability to solicit help from more senior service engineers
  • Ability to schedule resources to reach department goals

What We Offer:


Hitachi Vantara Corporation offers a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.


How to Apply:


Interested candidates should submit their resume and cover letter to [insert contact information].



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