English Speaker Luxury Travel Expert

hace 1 mes

Mexico City American Express A tiempo completo

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

As a brand built on going above and beyond to provide the best customer experience, having the most outstanding colleagues is paramount. As the face of the company, you can build positive interactions with our customers every day–from curating tailored travel or lifestyle experience to helping them with their everyday needs. Thus, you can grow your skills through industry-leading training and ongoing mentor, all while learning what it means to continually setting standards for outstanding, customer-first service. Find your place in service on #TeamAmex.

This is a critical frontline role in our contact center, answering calls from our premium card members in a high-volume environment. 

If you are a tenured travel professional or have a career in hospitality or tourism; if you have a flair for exceptional customer service, a passion for learning and natural curiosity, this role may be for you. With an intensive paid training and mentor program, here’s your chance to become a highly skilled Travel Consultant. Here’s just some of what you could be doing every day.

How will you make an impact in this role?

Deliver world-class customer service in an in-bound, high-volume travel call servicing environment. Delighting our Premium Card Members in the United States with unforgettable travel experiences by creating new bookings and servicing existing travel arrangements. Understand our customer needs through consultation to deliver an innovative and extraordinary interaction. Research, plan, and carry out personalized travel experiences, through booking domestic and international flights, car and/or hotel travel arrangements. Communicate new and existing product offerings and value propositions relevant to the Card Member.  Always put the Card Member’s experience at the forefront of everything you do, reinforcing the Membership First ™ approach, delivering excellent service and outcomes that are core to the American Express brand

Minimum Qualifications

Card Members will be based in the United States and all business will be conducted in English. Very high levels of written and verbal communication are required. High-end customer service or sales roles experience in tourism, travel, hospitality, cruise and tours. Demonstrated ability to provide premium customer service, ideally in a call center or other comparable fast paced, high volume servicing environment. Basic geography knowledge with ability to locate continents, countries and key travel destinations world-wide. Positive attitude and outlook, as demonstrated through a desire to learn, willingness to try new things, resiliency through change and optimism. Natural communicator who can demonstrate active listening skills and to adapt conversation to suit the situation and the Card Member’s communication style. Computer literate and able to navigate computer applications and personal devices, can navigate PC and basic MS Office easily. Ability to succeed in a result-focused environment, with a healthy desire to meet and exceed goals.


You must have the ability to work nights and weekends as we service our Card Members 24 hours a day / 7 days per week.

JT: PRM
B1: Major Medical Insurance
B2: Pension Plan
B3: Performance Bonus

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

Competitive base salaries  Bonus incentives  Support for financial-well-being and retirement  Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)  Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need  Generous paid parental leave policies (depending on your location)  Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)  Free and confidential counseling support through our Healthy Minds program  Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Compensations and Benefits:

As a Travel Consultant at American Express:

• You will earn over $26,000 monthly guaranteed compensation.
• There is a 3-month paid training.

We also offer to all Amex colleagues in Mexico:

• Major and minor health insurance, for our colleagues, their partners and dependents under 25 years old.
• This includes medication Reimbursement.
• Inhouse physicians, nutritionist and psychologists.

  • Luxury Travel Consultant

    hace 3 semanas

    Mexico City Virgilio Technologies A tiempo completo

    Position: Luxury Travel Consultant - The Honeymoon Boutique The Honeymoon Boutique is seeking a dynamic and experienced Luxury Travel Consultant to join our elite team. Our company specializes in creating unforgettable and luxurious travel experiences for honeymooners and couples celebrating their love. The ideal candidate will have a passion for travel,...

  • English Speaker Luxury Travel Expert

    hace 1 mes

    Mexico City AMEX A tiempo completo

    You Lead the Way. Weve Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, youll learn and grow as we help you create a...

  • Luxury Travel Consultant

    hace 1 mes

    Mexico City Ten Lifestyle Group A tiempo completo

    Are you ready to elevate your career in luxury lifestyle management? Apply now and be part of our legacy of excellence! ️To complement our team in Mexico City, we are looking for a professional, motivated and committed Bilingual Travel Consultant in the area of Luxury Lifestyle Management.Ten Group is the global leader in lifestyle and travel services....

  • Luxury Travel Consultant

    hace 3 semanas

    Mexico City Ten Lifestyle Group A tiempo completo

    Are you ready to elevate your career in luxury lifestyle management? Apply now and be part of our legacy of excellence! ️To complement our team in Mexico City, we are looking for a professional, motivated and committed Bilingual Travel Consultant in the area of Luxury Lifestyle Management.Ten Group is the global leader in lifestyle and travel services....

  • Luxury Travel Consultant

    hace 1 mes

    Mexico City Ten Group A tiempo completo

    Are you ready to elevate your career in luxury lifestyle management? Apply now and be part of our legacy of excellence! ✈️ To complement our team in Mexico City, we are looking for a professional, motivated and committed Bilingual Travel Consultant in the area of Luxury Lifestyle Management.Ten Group is the global leader in lifestyle and travel...

  • Luxury Travel Consultant

    hace 3 semanas

    Mexico City Ten Group A tiempo completo

    Are you ready to elevate your career in luxury lifestyle management? Apply now and be part of our legacy of excellence! ✈️ To complement our team in Mexico City, we are looking for a professional, motivated and committed Bilingual Travel Consultant in the area of Luxury Lifestyle Management.Ten Group is the global leader in lifestyle and travel...

  • Luxury Travel Consultant

    hace 13 horas

    Mexico City Ten Group A tiempo completo

    Are you ready to elevate your career in luxury lifestyle management? Apply now and be part of our legacy of excellence! ✈️ To complement our team in Mexico, we are looking for a professional, motivated and committed Bilingual Travel Consultant in the area of Luxury Lifestyle Management.Ten Group is the global leader in lifestyle and travel services....

  • Luxury Travel Consultant

    hace 3 semanas

    Mexico City Ten Lifestyle Group A tiempo completo

    Are you ready for a work adventure in sunny México?To complement our team in Mexico City, we are looking for a professional, motivated and committed German-speaking Travel Consultant in the area of Luxury Lifestyle Management.Ten Group is the global leader in lifestyle and travel services. Since 1998, our personalized, world-class, and expert service has...

  • Luxury Travel Consultant

    hace 1 mes

    Mexico City Ten Group A tiempo completo

    Are you ready for a work adventure in sunny México?To complement our team in Mexico City, we are looking for a professional, motivated and committed German-speaking Travel Consultant in the area of Luxury Lifestyle Management.Ten Group is the global leader in lifestyle and travel services. Since 1998, our personalized, world-class, and expert service has...

  • Luxury Travel Consultant

    hace 3 semanas

    Mexico City Ten Group A tiempo completo

    Are you ready for a work adventure in sunny México?To complement our team in Mexico City, we are looking for a professional, motivated and committed German-speaking Travel Consultant in the area of Luxury Lifestyle Management.Ten Group is the global leader in lifestyle and travel services. Since 1998, our personalized, world-class, and expert service has...

  • Advanced English Speaker Travel Consultant

    hace 1 mes

    Mexico City AMEX A tiempo completo

    You Lead the Way. Weve Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, youll learn and grow as we help you create a...

  • Advanced English Speaker Travel Consultant

    hace 3 semanas

    Mexico City AMEX A tiempo completo

    You Lead the Way. Weve Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, youll learn and grow as we help you create a...

  • Advanced English Speaker Travel Consultant

    hace 3 semanas

    Mexico City American Express A tiempo completo

    You Lead the Way. We’ve Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create...

  • Counselor II-Consumer Travel

    hace 1 mes

    Mexico City American Express A tiempo completo

    As a Travel and Lifestyle Counselor in our luxury services call center, you will be responsible for delivering exceptional customer service experiences to high-end clientele seeking personalized travel and lifestyle recommendations. Your role will involve assisting clients with their travel arrangements, leisure activities, and providing tailored advice to...

  • Counselor II-Consumer Travel

    hace 3 semanas

    Mexico City American Express A tiempo completo

    As a Travel and Lifestyle Counselor in our luxury services call center, you will be responsible for delivering exceptional customer service experiences to high-end clientele seeking personalized travel and lifestyle recommendations. Your role will involve assisting clients with their travel arrangements, leisure activities, and providing tailored advice to...

  • Travel Consultant

    hace 2 meses

    Mexico City Flight Centre Travel Group A tiempo completo

    Travel Consultant - Toluca ¿Quiénes somos? Flight Centre Travel Group es un corporativo turístico originario de Australia. Cuenta con más de 2,825 oficinas y 18,500 empleados a nivel internacional, con operaciones en países como Australia, Reino Unido, Estados Unidos, Canadá, Holanda, Alemania, entre muchos otros. En Flight Centre Travel...

  • Customer Service Advisor

    hace 1 semana

    MEXICO CITY FARFETCH A tiempo completo

    Farfetch exists for the love of fashion. We believe in empowering individuality. Our mission is to be the global platform for luxury fashion, connecting creators, curators and consumers. We're a diverse and global community made up of Farfetchers, our partners and our customers, which we believe is at the heart of our success. Everything we do is centred...

  • Travel Assistant

    hace 2 meses

    Mexico City SGI Global, LLC A tiempo completo

    SGI Global LLC is seeking fluent Spanish speaking Travel Assistant to support the Department of State, Bureau of International Narcotics and Law Enforcement Affairs (INL) in Mexico City, Mexico, which requires professional and administrative support services to work with the U.S. Foreign Assistance Program to Mexico.Responsibilities:The position is located...

  • Travel Assistant

    hace 3 semanas

    Mexico City SGI Global, LLC A tiempo completo

    SGI Global LLC is seeking fluent Spanish speaking Travel Assistant to support the Department of State, Bureau of International Narcotics and Law Enforcement Affairs (INL) in Mexico City, Mexico, which requires professional and administrative support services to work with the U.S. Foreign Assistance Program to Mexico.Responsibilities:The position is located...

  • Sales Support Representative

    hace 4 días

    Mexico City JayWay Travel Inc. A tiempo completo

    Are you a native English speaker with a passion for travel and a knack for customer service or sales? If so, we want to hear from you! About Us: JayWay Travel is a well-established and rapidly growing boutique travel company that specializes in creating fully customized experiences for our clients traveling throughout Europe. Our...