Empleos actuales relacionados con ServiceNow ITOM Architect - Monterrey - Infosys Mexico

  • ServiceNow ITOM Developer

    hace 2 días

    Monterrey, Nuevo León, México Infosys Mexico A tiempo completo

    Job DescriptionJob Title: ServiceNow ITOM DeveloperAbout the Role:We are seeking a highly skilled ServiceNow ITOM Developer to join our team at Infosys Mexico. As a ServiceNow ITOM Developer, you will play a critical role in designing and implementing complex ServiceNow deployments aligned to industry best practices.Key Responsibilities:Translate functional...

  • ServiceNow ITOM Developer

    hace 1 semana

    Monterrey, Nuevo León, México Infosys A tiempo completo

    Job Title: ServiceNow ITOM DeveloperAbout the Role:We are seeking a highly skilled ServiceNow ITOM Developer to join our team at Infosys. As a ServiceNow ITOM Developer, you will play a critical role in designing and implementing complex ServiceNow deployments aligned to industry best practices.Key Responsibilities:Work closely with executive stakeholders,...

  • ServiceNow ITOM Developer

    hace 1 semana

    Monterrey, Nuevo León, México Infosys Mexico A tiempo completo

    Job DescriptionJob Title: ServiceNow ITOM DeveloperCompany: Infosys MexicoJob Type: Full-timeJob Category: IT & TechnologyAbout Us: Infosys Mexico is a leading provider of IT services and consulting. We are seeking a highly skilled ServiceNow ITOM Developer to join our team.Job Summary:We are looking for a ServiceNow ITOM Developer to design and implement...

  • ServiceNow ITOM Developer

    hace 3 meses

    Monterrey, México Infosys Mexico A tiempo completo

    Job Description : Infosys is seeking ServiceNow ITOM Developer. This role requires close partnership and collaboration with Executive Stakeholders, Business Stakeholders and Subject Matter Experts. Essential Job Duties include working on complex ServiceNow deployments aligned to Industry best practices and translating functional & technical requirements...

  • ServiceNow IT Specialist

    hace 2 días

    Monterrey, Nuevo León, México Epika It A tiempo completo

    Job Summary We are seeking a highly skilled ServiceNow Developer to join our team at Epika It. As a key member of our IT team, you will be responsible for implementing and maintaining our ServiceNow platform, ensuring seamless IT service management and operations. Key Responsibilities Implement and configure ServiceNow ITSM and ITOM solutions, including...

  • Desarrollador Service Now

    hace 3 meses

    Monterrey, México NETWORK INFORMATION CENTER A tiempo completo

    Siendo **Desarrollador Service Now **sumarás a través de evaluar los procesos de nuestros clientes, con el fin de ofrecer soluciones alineadas con sus necesidades enfocadas en la herramientas Service Now, a través de análisis de datos, entrevistas y otras estrategias de indagación. Las principales responsabilidades son las...

  • Systems Architect Servicenow

    hace 3 meses

    Monterrey, México Kohler A tiempo completo

    Work Mode: Hybrid_ **Location**:Hybrid in Monterrey, Mexico area **Opportunity** **Specific Responsibilities** - Provide spirited positive leadership of systems projects. Challenge obsolete practices, question accepted truths, and eliminate non-value-added processes. Develop practical systems scope that enhances the business function. Control the project...

  • Service Mapping Administrator

    hace 3 meses

    Monterrey, México NORTHWARE SA DE CV A tiempo completo

    Asegurar que la infraestructura de la organización esté funcionando de acuerdo a lo establecido y generar propuestas de mejoras y/o soluciones alternativas de acuerdo a los requerimientos y nuevas tendencias del mercado para garantizar eficiencias y mejores resultados en la gestión de las comunicaciones, servidores y aplicaciones. Tiene bajo su...

  • Service Mapping Administrator

    hace 3 meses

    Monterrey, México Northware A tiempo completo

    **Descripción del puesto**: Asegurar que la infraestructura de la organización esté funcionando de acuerdo a lo establecido y generar propuestas de mejoras y/o soluciones alternativas de acuerdo a los requerimientos y nuevas tendencias del mercado para garantizar eficiencias y mejores resultados en la gestión de las comunicaciones, servidores y...

  • Administrador de Mapeo de Servicios

    hace 1 semana

    Monterrey, Nuevo León, México Northware Sa De Cv A tiempo completo

    Descripción del PuestoBuscamos un profesional experimentado en la administración de servicios de infraestructura para unirse a nuestro equipo en Northware Sa De Cv. El candidato ideal tendrá experiencia en la implementación, administración y mantenimiento de plataformas de servicios de infraestructura, así como en la gestión de la continuidad...

  • Administrador de Mapeo de Servicios

    hace 1 semana

    Monterrey, Nuevo León, México Northware A tiempo completo

    **Descripción del puesto**:El Administrador de Mapeo de Servicios de Northware es responsable de asegurar que la infraestructura de la organización esté funcionando de acuerdo a lo establecido y generar propuestas de mejoras y/o soluciones alternativas de acuerdo a los requerimientos y nuevas tendencias del mercado para garantizar eficiencias y mejores...

  • End User Computing Engineer III

    hace 1 semana

    Monterrey, Nuevo León, México Gm Financial A tiempo completo

    About the RoleThe End User Computing (EUC) Engineer level III works with business clients, IT departments, and vendors to maintain the end user technology stack, specifically Microsoft Endpoint Management Configuration Manager (MEMCM/SCCM), Group Policy, Virtual Desktop Infrastructure (VDI), Windows Operating Systems, and mobile device management.This role...

  • End User Computing Engineer III

    hace 1 semana

    Monterrey, Nuevo León, México GM Financial A tiempo completo

    About the Role:The Global End User Computing (EUC) Engineer III is a key member of the GM Financial International Operations team, responsible for maintaining the integrity of the end user infrastructure and creating innovative solutions to meet the unique needs of our business clients.Key Responsibilities:Support and maintain the Global EUC platforms,...

  • Senior DevOps Consultant

    hace 3 días

    Monterrey, México Endava A tiempo completo

    **Company Description** Technology is our how. And people are our why. For over two decades, we have been harnessing technology to drive meaningful change. By combining world-class engineering, industry expertise and a people-centric mindset, we consult and partner with leading brands from various industries to create dynamic platforms and intelligent...

  • End User Computing Engineer III

    hace 1 semana

    Monterrey, Nuevo León, México GM Financial A tiempo completo

    About the RoleThe Global IT Solutions Specialist will work with business clients, IT departments, and vendors to maintain the end user technology stack, specifically Microsoft Endpoint Management Configuration Manager (MEMCM/SCCM), Group Policy, Virtual Desktop Infrastructure (VDI), Windows Operating Systems, and mobile device management.This role requires...

  • Senior DevOps Consultant

    hace 3 días

    Monterrey, México Endava A tiempo completo

    Job DescriptionApplications management involves overseeing the lifecycle of software applications, including deployment, monitoring, maintenance, and optimization to ensure they meet business requirements and deliver value effectively. We are looking for an individual who is willing to build professional relationships with key stakeholders within the...

  • End User Computing Engineer Iii

    hace 3 meses

    Monterrey, México GM Financial A tiempo completo

    Why GMF?: GM Financial International Operations conducts business in Latin America and China. International Operations offers a wide range of wholesale and retail automotive financing products to dealers and their customers. The strength of the international business lies in its ability to tailor its products to meet unique dealer needs, consumer preferences...

ServiceNow ITOM Architect

hace 4 meses

Monterrey, México Infosys Mexico A tiempo completo

Job Description

:More than 10 years of development, configuration, and integration experience in building solution on ServiceNow platform.Design, configure, and deployment of ServiceNow ITOM modules leveraging industry best practices and standards.Provide technical and thought leadership in both system integration and application development, while also promoting best practices in these areas.Contribute to the technical direction, recommend, and design the solution to leverage the ServiceNow best practices and out of the box functionality.Contribute to internal artifacts and deliverables to ensure they meet solution requirements.Prepare and maintain technical specifications and documents, architecture diagrams, system documentation, and manuals.Troubleshoot production and test issues; perform root cause analysis, recommend corrective action, and perform resolution efforts.Assist teams with associated technical and process activities.Maintain instance integrity & security based on ServiceNow best practices.Provide functional expertise as the Subject Matter Expert (SME) for all application suites respective to their product line.Provide mentorship and project oversight to ServiceNow ITOM developers and implementation specialists.Contribute to the sizing and scoping of product line projects for ServiceNow - ITOM.Experience in designing and implementing complex, multi-tier, multi-tenant, end-to-end solutions in a high availability environment.Good to have knowledge and working experience of other ServiceNow ITOM modules like ServiceNow CMDB, Discovery, Service Mapping, Event management.Good knowledge of ServiceNow CMDB and CSDM data model.Understands Discovery scheduling and potential network impacts.Experience with net-new implementations of Discovery, Event Management, and Service Mapping; can relay best practices to clients.Understands CMDB relationships and hierarchy, experience in CMDB Health dashboard configuration and with CMDB remediation including duplicate and stale CI items.Understanding of the Identification and Reconciliation engine.Understanding of platform security and integration best practices.Understating the concepts of AIOps and HLA, AL/ML and Regex.Preferred certifications: ServiceNow CIS-Discovery, ServiceNow CIS-Service Mapping.Good knowledge on custom discovery – Akamai, APIGee, Kong, Rancher Kubernetes, NGINX, Cassandra, Yugabyte, Redis, Kafka, Monga DB, Netezza etc.Lead requirements gathering workshops with internal business stakeholders to provide technical guidance, and assist with capturing all necessary business, functional and technical requirements necessary to design and implement the solution.Collaborate with internal business stakeholders to write/estimate stories.Oversee developers work, and own overall quality and delivery of development.Responsible for sprint demos internally, delivery of additional development artifacts and documentation, and knowledge transfer activities as required.Work collaboratively with ServiceNow team and business stakeholders to monitor for scope creep and resolve critical path technical issues and challenges.Provide mentorship to developers and platform engineers on technical design standards and best practices.Proven success on projects with large-scale deployments; understanding of infra domain life-cycle management.Capable of executing hands-on development for stories that cannot be delegated.Ability to develop high level design documents addressing the business, infrastructure, security, support, and operational needs of a solution.Good knowledge of multi data center deployment solutions with disaster recovery procedures and high availability at every layer (network, web servers, middleware, and database/storage).Good knowledge of ServiceNow CMDB CSDM data model.Technical knowledge of the following areas:Java, HTML, JavaScript, LDAP/Active Directory, networking and database administration.Working knowledge of configuration management tools, methods, and processes.Basic knowledge and awareness of various other modules like ITSM.Proven experience as a key technical resource leading the development and delivery of ITOM / CMDB solutions in ServiceNow environments.Expert level proficiency in ITOM /CMDB product line.Code and Develop customized Patterns, Probes and Sensors for Discovery and Service Mapping.Sound knowledge in CMDB and it operation management.Deliver technical workshops on ITOM: Discovery, CMDB, Service Mapping.Expert understanding on import sets and transform maps, working with external data sources, ServiceNow data mapping.Knowledge on identification, classification rule in CMDB.Articulate the ServiceNow CMDB Classes for Asset and Configuration, their relationships and dependencies.Required Hands on experience with ServiceNow ITOM implementations.Required Knowledge of ServiceNow CMDB Architecture.Self-directed, organized, detail-oriented.