Salesforce senior dev staffs with MFIAW experience

hace 1 mes

Aguascalientes, México Capgemini A tiempo completo

RH: Vicente Ramirez

Location: Remote

Position: Salesforce senior dev staffs with MFIAW

What you’ll do?

  • 7+ years of experience in enterprise-level projects using agile software development methodologies
  • Extensive experience with configuration and customization on the Salesforce platform
  • Authority level experience defining the system architecture landscape, identifying gaps between current and desired end-states, and delivering a comprehensive solution that will enable achievement of the desired business outcomes
  • Experience leading discovery sessions, defining business requirements, writing user stories and providing detailed system and functional designs
  • Key Einstein Tooling Including: Agent Studio (Copilot) Prompt Builder, OOTB AI GenAI & Predictive Features (Case Classification, Predictive tooling, etc), structured and unstructured data, and embedding into systems, Experience Cloud (MIAW, Omni-Channel setup experience).
  • AI and Integration Focus: Must have hands-on experience with Einstein in Salesforce Service Cloud
  • Experience in detailing business processes and wire-framing system designs using process flow diagram tools, UML, sequence diagrams, etc. as well as making recommendations for future state improved processes and system designs
  • Strong presentation skills; able to optimally present a point of view and clearly articulate the rationale to a variety of team members
  • Detailed individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologies
  • Strong communication skills, both written and verbal; able to effectively develop materials that are appropriate for the audience

What you’ll bring:

  • 3+ years of experience in enterprise-level projects using agile software development methodologies
  • 3+ years of experience in Salesforce Service Cloud and Chat implementation experience 
  • Experience with configuration and customization on the Salesforce platform
  • Key Einstein Tooling Including: Agent Studio (Copilot) Prompt Builder, OOTB AI GenAI & Predictive Features (Case Classification, Predictive tooling, etc), structured and unstructured data, and embedding into systems, Experience Cloud (MIAW, Omni-Channel setup experience).
  • Must have hands-on experience with Einstein in Salesforce Service Cloud
  • Experience in detailing business processes and wire-framing system designs using process flow diagram tools, UML, sequence diagrams, etc. as well as making recommendations for future state improved processes and system designs
  • Detailed individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologies
  • Strong communication skills, both written and verbal; able to effectively develop materials that are appropriate for the audience

Soft skills:

Work Underpressure, Quality at work, Results Oriented.

What can YOU expect in a career with Capgemini?

  • Working in a team environment, Consultants will focus on the analysis, design and development of technology-based solutions for Capgemini’s clients.
  • You will work alongside technical, functional and industry specialists to assist with the development, implementation and integration of innovative system solutions including methods, techniques and tools.
  • You will contribute to client satisfaction by providing timely and responsive value-added services and work products.
  • Capgemini offers a competitive compensation and benefits package.
  • Headquartered in Paris, France, Capgemini has a presence of more than 340 thousand professionals in Mexico distributed among 3 sites located in Mexico City, Monterrey and Aguascalientes. A deeply multicultural organization.
  • Capgemini has developed its own way of working, the Collaborative Business ExperienceTM, and draws on Rightshore, its worldwide delivery model.

You will love this job because

  • Capgemini focuses on giving each new hire a YOU-nique experience through our recruitment process and on-boarding program, as well as by helping you to build your own career and professional skills foundation.
  • Capgemini provides a collaborative environment that embodies and holds the following stated values close to heart: Honesty, Boldness, Trust, Freedom, Team Spirit, Modesty, and Fun.
  • Capgemini cultivates an atmosphere for development that enables YOU to be hands-on, planning for your growth, both horizontally and vertically.

 

“At Capgemini Mexico, we aim to attract the best talent and are committed to creating a diverse and inclusive work environment, so there is no discrimination based on race, sex, sexual orientation, gender identity or expression, or any other characteristic of a person. All applications welcome and will be considered based on merit against the job and/or experience for the position”

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