Maintenance Technician

hace 1 mes

Monterrey, México KONE A tiempo completo

Customer relationship management
• Responsible for customer satisfaction through quality of service and through regular, proactive, and precise on-site communication (callout ETA, job performed, etc)
• Responsible for accurate and real time back reporting of work performed (at the equipment level) in order to ensure the accuracy of e-Optimum and Customer Notification.
• Accountable for maintaining excellent relationships with the customers, the contact person and end-users presents on site, by applying the Ambassador attitude.
• Accountable for equipment safety and performance
• Accountable for managing the site environment during service operations
• Accountable for identifying site risk, and communicate them to his supervisor
• Accountable to take immediate action on site in case of high risk identification and to apply the escalation procedure
• Accountable for identifying “unplanned” service repairs based on the equipment needs, contacting the on-site contact person, get his approval if not covered by the contract, and perform them

Service operations
• Accountable for the end-users and the site safety
• Accountable for the safe working environment
• Responsible for safe working practices and carrying out the operations according to maintenance instructions and safety instructions.
• Accountable for the execution of the service visits (planned maintenance, callouts and service repairs) respecting the schedule and time limit (callout), the quality standards, the time allocation and the processes
• Responsible for effectively planning his workload, in conjunction with the service supervisor
• Accountable for raising sales lead to his supervisor
• Accountable for very precise and timely back reporting of the work done according to the process
• Responsible for submitting time sheets based on the execution
• Responsible for managing his proximity stock (shelving, inventory, stock transfer, etc), identifying the spare need, requesting the spare to his supervisor.
• Responsible for keeping the service tooling, van, instruments, etc safe, maintained and in good condition
• Contributes to the ongoing improvement of the products, the methods and the safety by feedback to the PCM organisation and his supervisor
Leadership / People management
• Responsible for regular update of his supervisor on all relevant information
• Responsible for being familiar with all aspects of lift and associated technology and accountable for attending the proposed training
• May be required to give training/coaching to persons nominated by the supervisor

Read more on

  • Mechanical Maintenance Technician

    hace 1 mes

    Monterrey, México Grupo Techint A tiempo completo

    Tecpetrol se encuentra en la búsqueda de personal para la posición **Mechanical Maintenance Technician** para desempeñarse en la Central Eléctrica Pesquería. Se requiere profesional en ingeniería mecánica, industrial, mecatrónica o afines con experiência previa mínima de 3 años desempeñándose en el área de ingeniería de mantenimiento. Las...

  • Maintenance Engineering Auxiliar Technician

    hace 1 mes

    Monterrey, México Grupo Techint A tiempo completo

    Tecpetrol se encuentra en la búsqueda de personal para la posición **Maintenance Engineering Auxiliar Technician** para desempeñarse en la Central Eléctrica Pesquería. Se requiere profesional en ingeniería mecánica, industrial, mecatrónica o afines con experiência previa mínima de 3 años desempeñándose en el área de ingeniería de...

  • Maintenance Technician

    hace 2 semanas

    Monterrey, México Nylokmex S. De R.L. De C.V. A tiempo completo

    Nylokmex S. De R.L. De C.V. Come join a team where People make the difference! As a part of Marmon Holdings, Inc., a highly decentralized organization, we rely heavily on people with the aptitude, attitude, and entrepreneurial spirit to drive our success, and we're committed to attracting and retaining top talent. Under the direct supervision of the...

  • Sr. Maintenance Technician

    hace 1 mes

    Monterrey, N.L., México Jabil Circuit A tiempo completo

    Electrical, HVAC knowledge (air conditioning). Experience in building maintenance services. Experience in maintenance software (BMS or proteus). Experience in maintenance of air conditioning and refrigeration services. Operation and preventive maintenance of medium voltage electrical substations, emergency transfers, emergency plants and...

  • Maintenance-Technician I

    hace 6 días

    Monterrey, Nuevo León, México Marriott International A tiempo completo

    Job Number Job Category Engineering & FacilitiesLocation Courtyard Leon at The Poliforum, Blvd. Francisco Villa # 102 Col. Oriental, Leon, Guanajuato, Mexico VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYRespond and attend to guest repair requests. Communicate with guests/customers to resolve...

  • IT Onsite Technician

    hace 1 mes

    Monterrey, México Hemmersbach GmbH & Co. KG A tiempo completo

    The Onsite Technician is a responsible role based on extensive expert knowledge and experience in direct customer service which is the core of our business. They carry out work forvarious customers by - Mexico - Monterrey, MX - Professionals - Full-time **—** Your Benefits **—****: - Buddy program- Extra hours compensation- Internal career development-...

  • Maintenance Coordinator

    hace 4 semanas

    Monterrey, México Barry Callebaut A tiempo completo

    Maintenance Coordinator Location: Monterrey, MX, 66050 At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world’s leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the entire food...

  • Service Center Technician

    hace 1 mes

    Monterrey, México Freudenberg A tiempo completo

    Empowering people, creating technology. Responsibilities: Mechanical Seal Repairs. Technical Support in Mechanical Seals Installations Branch Stock Management. Collection and Delivery of Materials Support to Distributors with Customers Building Maintenance (Branch) Service Center Equipment Maintenance Support to Service...

  • Technician, Computer, End User Ii Sot

    hace 1 mes

    Monterrey, México Qualfon A tiempo completo

    TECHNICIAN, COMPUTER, END USER II SOT **Posted On**:Feb 22, 2023 **Location**: Monterrey, Nuevo León, MX **Company**:Qualfon - Job Summary- The Technician, Computer, End User II under general supervision of the Supervisor, Information Technology, performs technical, and administrative work in the maintenance, and the installation of new and existing...

  • Service Center Technician

    hace 1 mes

    Monterrey, México Freudenberg Group A tiempo completo

    Empowering people, creating technology. **Responsibilities**: - Mechanical Seal Repairs.- Technical Support in Mechanical Seals- Installations Branch Stock Management.- Collection and Delivery of Materials- Support to Distributors with Customers- Building Maintenance (Branch)- Service Center Equipment Maintenance Support to Service...

  • Maintenance Technician Ii

    hace 4 semanas

    Monterrey, México Advanced Technology Services A tiempo completo

    **Job ID** 4341110006 **Date posted** 03/25/2024 Founded in 1985, ATS is a company with a presence in the United States, Mexico and the United Kingdom. We are professionals in Industrial Maintenance and we make factories run better. Fundada en 1985, ATS es una empresa con presencia en los Estados Unidos, México y el Reino Unido. Somos profesionales en...

  • Técnico de Mantenimiento

    hace 4 días

    Monterrey, México Bridgestone Mexico A tiempo completo

    **Información de la Compañía**: Bridgestone Americas y sus subsidiarias desarrollan, fabrican y comercializan una amplia gama de neumáticos Bridgestone, Firestone y marcas asociadas para satisfacer las necesidades de sus clientes, manteniendo las operaciones de venta al mayoreo y de Equipo Original en una amplia línea de productos, incluidos pasajeros,...

  • Maintenance Automation Engineer

    hace 2 días

    Monterrey, México Nemak A tiempo completo

    Maintenance Automation Engineer Objective Support to internal customers, automation project management, assistance to production meetings, technician train, development of turnkey projects, contribution to reach KPIs of plants. Main Responsibilities Knowledge on Allen Bradley and Siemens PLC, VFD AB, Sew, Power Flex, Ultra 3000, ABB and Fanuc...

  • Lead Quality Technician

    hace 1 mes

    Monterrey, México Jabil Circuit A tiempo completo

    At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. With over 260,000 diverse, talented and dedicated employees across 100 locations in 30 countries, our vision is to be the most technologically advanced and trusted manufacturing solutions provider. We combine an unmatched breadth and depth of end-market experience, technical and design...

  • Chemistry Technician

    hace 1 mes

    Monterrey, México Element Materials Technology A tiempo completo

    Overview: Element has an opportunity for a **Chemistry Technician** for testing, sample preparation and delivery/collection of samples and preparation of test reports. **Responsibilities**: - Analysis of water-physical, chemical and microbiological parameters - Analysis of ores and minerals - Analysis of water, soil, aggregates, concrete and scale...

  • After-sales Service Technician

    hace 1 mes

    Monterrey, México Impulsores Estratégicos REGO A tiempo completo

    **The main objective for this position**: Enhance our after-sales service guarantee, improve customer experience, and enhance market reputation **Main challenge**: Adapt to work on business trips; Technology updates quickly, strong learning and communication are required. **Responsibilities**: - Responsible for the installation and commissioning of the...

  • Howmet Mty- Maintenance Technician

    hace 1 mes

    Monterrey, México Howmet Aerospace A tiempo completo

    Es responsable de ejecutar de manera segura y apropiada las actividades preventivas, y la reparación correcta, rápida y eficiente de las fallas de la maquinaria. - Será responsable de ejecutar a tiempo los requerimientos y rutinas de mantenimiento preventivo en base al plan anual de mantenimiento preventivo. - Debe dar soporte a las áreas de producción...

  • Packing Maintenance Technician 1

    hace 1 mes

    Monterrey, México The LEGO Group A tiempo completo

    Job Description.Join the global LEGO® team We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong. 

  • Packing Maintenance Technician 1

    hace 1 mes

    Monterrey, México The LEGO Group A tiempo completo

    Job DescriptionokJoin the global LEGO® team We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong. 

  • Técnico de Calidad Il

    hace 4 semanas

    Monterrey, México Jabil Circuit A tiempo completo

    At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. We are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, manufacturing, and supply chain solutions. With over 50 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise...