EF Operations Manager, External Fulfillment
hace 1 mes
The Ops Manager is responsible of leading and monitoring our fulfillment facilities from operations and compliance point of view thought the coordination of his/her team and internal and external stakeholders as well. The job requires a person who has strong leadership skills and abilities identifying patterns and any disruptions in it, along with examining details and foresee the implications of the data. The candidate needs to be analytical, knowing how to dive deep on root causes and proposing solutions on the identified issues. His/her team is expected to audit and provide process improvements to our sellers in order to increase the overall Customer Experience of the External Fulfillment program.
We are open to hiring candidates to work out of one of the following locations:
Mexico City, DIF, MEX
BASIC QUALIFICATIONS
- Bachelor's degree- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)
- 4+ years of data analysis experience
- 3+ years of data visualization and reports tools experience
- 3+ years of defining and executing against program timeline & requirements experience
- 3+ years of driving process improvements experience
- 3+ years of leading large complex programs experience
- 3+ years of managing stakeholders in cross-functional project experience
- 3+ years of delivering cross functional projects experience
- Advance English b2+
PREFERRED QUALIFICATIONS
- 3+ years of operational and/or retail management experience- 3+ years of owning program strategy, end to end delivery, and communicating results to senior leadership experience
- 3+ years of program or project management experience
- 3+ years of supply chain experience
- 3+ years of working cross functionally with tech and non-tech teams experience
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