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Team Lead

hace 2 meses

Hermosillo, México DYADlaw. P.C. A tiempo completo

The Team Lead is responsible for managing and guiding a department team to ensure the successful completion of tasks, efficient workflow, and achievement of performance goals. This role requires a strong leader who can onboard and train new team members, maintain high accuracy and accountability levels, and support daily operations. The Team Lead will act as a liaison between the team and management, promoting a culture of collaboration, continuous improvement, and professional development. This position is crucial for maintaining the quality of service provided to clients and ensuring that cases are handled efficiently. 

Compensation:

$24,000

Responsibilities:

Include, but are not limited to:

  • Lead and oversee day-to-day operations of the assigned department, ensuring high performance and team collaboration.
  • Onboard and train new team members on case production, processes, and procedures relevant to the department.
  • Develop and implement a timeline to achieve department targets and goals, while maintaining accountability across the team.
  • Ensure the accuracy, completeness, and timeliness of documentation and records for each case or project the team handles.
  • Collaborate with other departments to successfully complete firm-wide and client-specific goals.
  • Conduct regular check-ins and performance reviews with team members, providing constructive feedback and guidance for improvement.
  • Facilitate team meetings, set agendas, and distribute updates on team progress to management.
  • Identify and implement process improvements that will enhance team productivity and service quality.
  • Stay informed about legal requirements, procedures, and industry standards related to the department.
  • Step in to assist the team with production tasks as needed.
Qualifications:

The following includes the knowledge, skill, and/or ability requirements necessary to perform this position:

  • Bilingual proficiency in English and Spanish (written and verbal) is required to effectively communicate.
  • Proven experience or skills in leading a team in a legal or professional services setting.
  • Familiarity with case management systems and departmental processes.
  • Prior experience in immigration law or a related field is preferred but not required.
  • Excellent interpersonal and leadership skills with the ability to mentor and motivate team members.
  • Strong organizational and multitasking abilities to manage multiple projects and team activities simultaneously.
  • Proficiency in Microsoft Office, Google Workspace, and case management software.
  • Ability to work independently and in collaboration with diverse teams.
  • Ability to manage high-stress situations with professionalism and empathy.
  • Demonstrated ability to adapt to changes and support a culture of continuous learning.
About Company

DYADlaw, P.C. - a fast-growing law firm passionate about helping immigrants with their legal status and defining their American Dreams is looking for its next team player.