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Mexico Billing Specialist
hace 4 semanas
Coyote Logistics is a leading global third-party logistics provider that has moved the industry forward with expertise and integrity for over 15 years. Our strengths lie in our services and solutions, driven by our exceptional people. That’s why we’re committed to offering a best-in-class employee experience to our global workforce.
Billing Specialist for Mexico
SUMMARY
The Billing Specialist for Mexico will be responsible for ensuring all loads are invoiced with accuracy, efficiency and within guidelines of the billing process. This role is also responsible for handling all unbilled charges not invoiced by the standard process. The billing specialist will maintain custody, and scanning of original paperwork received from carriers, respond to e-mails, and follow up and secure required paperwork for invoicing.
This position requires someone that is motivated and determined to get results.
RESPONSIBILITIES
Ensure customers are invoiced properly and in a timely manner upon receipt of all documents according to the specifications of each customer. Research, resolve and invoice all loads rejected by Accounts Payable, within 90 day of delivery date. Resolve any request made via email or phone for missing documentation. Resolve billing incident requests, auto-invoice failures, by reviewing exception reports in order to initiate invoicing. Maintain, scan and store original paperwork received from the carriers. Also must be able to provide copies upon request from our customers. Responds e-mails received in timely manner Manage specific specialty expedited customer accounts to ensure timely billing due to contractual or preference guidelines. Complete goals and tasks based on set departmental expectations and metrics. Escalate any issues, consistent problems, or billing changes to appropriate Team Lead. Contact customers to clarify billing requirements. Contact carriers to secure any missing paperwork documentation (Bill of Lading, Proof of delivery, Remission Orders, Lumper tickets) Serve as a liaison between the accounting departments and the electronic invoice service supplier for Mexico Other duties as assigned based on business need.QUALIFICATIONS
Advanced knowledge of Microsoft Office (Excel, Word, Outlook) Ability to communicate effectively with internal and external customers both written and verbal Ability to identify and solve problems, perform under pressure, and meet deadlines Excellent organizational and multitasking skills with attention to detail Work with little or no supervision, and work well in a team setting Associate or Bachelor degree in Accounting, Business Administration, or Finance 2-4+ years of billing experience Transportation industry experience preferred Bi-lingual, mainly fluent in Spanish and EnglishDo Well, Be Well
Work collaboratively in our flexible hybrid model
Medical, Dental, Vision, and Life Insurance coverage
Mental and Nutritional health resources
Over $2 million invested annually in professional growth and development tools
Free access to LinkedIn Learning to grow in your profession and gain new skills
15 Paid Time Off days first year
Home office bonus
3 paid Community Service Days annually
Employee´s lead Cultural Inclusive Teams
Casual Office dress code
Pet friendly Office
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