Associate Solution Engineer
hace 3 semanas
Description
Here at Appian, our core values of Respect, Work to Impact, Ambition, and Constructive Dissent & Resolution define who we are. In short, this means we constantly seek to understand the best for our customers, we go beyond completion in our work, we strive for excellence with intensity, and we embrace candid communication. These values guide our actions and shape our culture every day. When you join Appian, you'll be part of a passionate team that's dedicated to accomplishing hard things.
Here at Appian, our core values of Respect, Work to Impact, Ambition, and Constructive Dissent & Resolution define who we are. In short, this means we constantly seek to understand the best for our customers, we go beyond completion in our work, we strive for excellence with intensity, and we embrace candid communication. These values guide our actions and shape our culture every day. When you join Appian, you'll be part of a passionate team that's dedicated to accomplishing hard things.
In Solution Engineering we’re passionate about technology. We love making it, and we love using it. Joining the Appian CIO team will provide you with the opportunity to learn in an environment that values cross-functional collaboration and is committed to personal and professional growth. We want to revolutionize the way people work, and in doing so, we develop the Appian platform to be simple so our customers can thrive.
Our Solution Engineering team is obsessed with providing technical support for our customers. We are looking for an Associate Solution Engineer, a technical “Jack/Jill of All Trades” that loves figuring out “how things work.” If you are someone who loves technology and you are interested in a career in software where you aren't having to code all day, this role could be for you As an Associate Solution Engineer, you’ll become an expert on the inner workings of the Appian platform and gain full-stack experience. You’ll have the opportunity to work with every layer of the Appian platform; from data analysis to creative problem solving and you'll tackle the most challenging technical problems while mitigating all of our customers’ concerns. Interested in learning more? Check out the employee insight below
This role is based at Appian's Mexico City office in Coyoacán. Employees hired for this position will have the opportunity to work in a flexible and hybrid environment. If you are not already located in the Mexico City Area, your willingness to relocate will be a contingency for this position.
To be successful in this role, you need:
To be excellent at problem solving and find creative solutions to some of our customer’s most complex technical concerns To provide exceptional, world-class technical support (verbal/written) to our customers and our highest stakeholders around the globe To tackle technical challenges and communicate your work across a variety of departments To have a strong interest in software development (but not wanting to focus on coding all day) To have the desire to work closely with our customers to help lead continual improvement in the availability, performance, functionality and security of our platform To have an interest or experience in programming/scripting Python, Java, Perl, Ruby, C#, PHP) To have an interest or experience in data analytics, RDBMS platforms MySql, Oracle, SQL Server), and systems administration Linux, Windows)Basic Qualifications:
Bachelor's degree focused on Engineering, Computer Science, Information Technology and Systems, Mathematics or related degree program Flexibility to provide after business hours support (rotation every - weeks) Bilingual or Business proficiency of the English languageProvided Training:
2-4 week infrastructure training that covers how to install, hotfix, upgrade, and integrate Appian. Infrastructure training allows our engineers to be successful at handling support cases for self-managed customers. Afterwards, a 3 month long training process starts in order to complement front-end and back-end Appian knowledge (integration and design training, performance training, Appian Cloud training).We asked a current team member what their role and typical day look like:
“As a Solution Engineer I work on technical support tickets for the Appian platform. I analyze logs, collect server data, and run/create scripts to troubleshoot Appian installations for self-managed and Appian Cloud environments.
I am able to troubleshoot incidents with customers over a virtual meeting (screen-share) with internal teams to investigate issues and brainstorm troubleshooting solutions that allow understanding or reproduction of platform issues. This includes wrangling log data to come up with insights about a given incident, collaborating with Appian source-code developers to resolve platform issues, submitting feature enhancements on behalf of Appian customers, configuring supported custom configurations in Appian Cloud and writing Root Cause Analysis reports for high priority incidents that have been resolved”
Tools and Resource
Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires. Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities. Community: We’ll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led . These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company.About Appian
Appian is a software company that automates business processes. The Appian AI-Powered Process Platform includes everything you need to design, automate, and optimize even the most complex processes, from start to finish. The world's most innovative organizations trust Appian to improve their workflows, unify data, and optimize operations—resulting in better growth and superior customer experiences. For more information, visit . [Nasdaq: APPN]
Follow Appian: Twitter , .
-
Pre Sales Solution Engineer
hace 2 semanas
Mexico City Lenovo A tiempo completoDescription and Requirements Lenovo is seeking a Pre-Sales Solutions Engineer who will help support the sale of basic services for our Laptops, Desktops, Workstations, Tablets and Mobile devices. In this role you will develop custom and cost-effective services solutions for our customers. Successful candidates will evaluate customer opportunities as...
-
Pre Sales Solution Engineer
hace 6 días
Mexico City Lenovo A tiempo completoDescription and Requirements Lenovo is seeking a Pre-Sales Solutions Engineer who will help support the sale of basic services for our Laptops, Desktops, Workstations, Tablets and Mobile devices. In this role you will develop custom and cost-effective services solutions for our customers. Successful candidates will evaluate customer opportunities as...
-
PKI Solution Engineer
hace 4 semanas
Mexico City Cognizant A tiempo completoAt Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing career growth and...
-
PKI Solution Engineer
hace 4 semanas
Mexico City Cognizant A tiempo completoAt Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing career growth and...
-
PKI Solution Engineer
hace 3 semanas
Mexico City Cognizant A tiempo completoAt Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing career growth and...
-
PKI Solution Engineer
hace 3 semanas
Mexico City Cognizant A tiempo completoAt Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing career growth and...
-
Associate Solution Consultant
hace 3 semanas
Mexico City Aspen Technology A tiempo completoThe driving force behind our success has always been the people of AspenTech. What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challenging the status quo to continually find a better way. You will experience these qualities of passion, pride and aspiration in many ways — from a rich set of...
-
PKI Solution Engineer
hace 4 semanas
Mexico City, Ciudad de Mexico Cognizant A tiempo completoAt Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing career growth and...
-
PKI Solution Engineer
hace 3 semanas
Mexico City, Ciudad de Mexico Cognizant A tiempo completoAt Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing career growth and...
-
PKI Solution Engineer
hace 4 semanas
Mexico City, Ciudad De Mexico, Mexico Cognizant A tiempo completoAt Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing career growth and...
-
PKI Solution Engineer
hace 3 semanas
Mexico City, Ciudad De Mexico, Mexico Cognizant A tiempo completoAt Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing career growth and...
-
Cloud App Associate Analyst
hace 2 meses
Mexico City Logicalis A tiempo completoJob Description The Hybrid Cloud School program enable our newly hired young professional to become more effective Cloud Engineer. During this process, the young professional will demonstrate their soft and hard skills and will make evident their proficiency in the Logicalis Values. The young professional program will have a duration of 12 weeks, and...
-
Cloud App Associate Analyst
hace 3 semanas
Mexico City Logicalis A tiempo completoJob Description The Hybrid Cloud School program enable our newly hired young professional to become more effective Cloud Engineer. During this process, the young professional will demonstrate their soft and hard skills and will make evident their proficiency in the Logicalis Values. The young professional program will have a duration of 12 weeks, and...
-
PKI Solution Engineer
hace 3 semanas
Mexico City Cognizant A tiempo completoAt Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing career growth and...
-
Infrastructure Solution Engineer – Developer
hace 1 semana
Mexico City Cognizant A tiempo completoWe’re hiring!At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing...
-
Infrastructure Solution Engineer
hace 1 semana
Mexico City Cognizant A tiempo completoWe’re hiring!At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growng environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing...
-
Solutions Engineer
hace 2 meses
Mexico City Infobip A tiempo completoA Solution Engineer is an individual contributor role in the regionthat plays a vital role in crafting exceptional customer experiences by delivering tailored solutions and nurturing innovation. The engineer in this role participates in the activities for Infobip’s solution proposals, owns the solution design,delivery and integrations, improvement of...
-
Infrastructure Solution Engineer – Developer
hace 2 semanas
Mexico City Cognizant A tiempo completoWe’re hiring! At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing...
-
Infrastructure Solution Engineer
hace 2 semanas
Mexico City Cognizant A tiempo completoWe’re hiring! At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growng environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing...
-
Cloud Solution Engineer 4
hace 3 semanas
Mexico City Oracle A tiempo completoAs an Cloud Solution Architect, you’ll work with sales to showcase the business value of Oracle Cloud. Empower businesses on their journey to cloud, and build tailored transformations for our customers. Join our highly motivated team to grow your career with a global technology leader. Lead technical activity on customer accounts, from project concept to...
