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Pre Sales Solution Engineer
hace 2 semanas
Description and Requirements
Lenovo is seeking a Pre-Sales Solutions Engineer who will help support the sale of basic services for our Laptops, Desktops, Workstations, Tablets and Mobile devices.
In this role you will develop custom and cost-effective services solutions for our customers. Successful candidates will evaluate customer opportunities as presented in RFPs/RFQs or Opportunity Leads, from the Services Sales teams and use this information to develop services solutions to meet customer’s requirements.
Lenovo services for our Laptops, Desktops Workstations and other devices include installation/deployment; staff augmentation; break/fix services; white glove deployment services; and asset recovery services.
As a Services Solution Engineer, you will collaborate with internal teams and Lenovo Services Delivery Partners, as well as hold responsibility for scoping the requirements and identifying appropriate partners to bid on that scope.
The ideal candidate will successfully partner across multiple organizations including, but not limited to, sales; finance; service delivery; customers and business partners and is expected to lead all elements of the opportunity lifecycle from the opportunity kickoff; stakeholder coordination and end to end solution.
The Solution Engineer will also develop Customer presentations, proposals and internal collateral as required. Upon award, the Pre-Sales Solutions Engineer is responsible for the development of a Statement of Work contract with the selected business partner and/or customer and service delivery partner, which includes negotiation with the partner and the customer to ensure that requirements are explicitly documented to prevent exposure. Finally, the Solution Engineer is expected to manage assigned opportunities, and contribute to the overall business within the services group.
Position Requirements:
2-4 years of Solution and Cost Development of Managed and Professional Services, Contract creation, SOW’s, Project Management and/or IT Services experience 2 or more years of experience supporting computer hardware including Laptops, Desktops, Workstations, Tablets and Mobile devices. Preference will be given to candidates with direct experience in IT Services Industry focused on End User Computing Must be fluent and proficient in speaking, reading, and writing in English Proven success in building solutions in the IT services industry Excellent communication, both oral and written, and presentation skills Solid prioritization skills, attention to detail, commitment to deadlines Proficiency in utilizing PowerPoint, Excel, Word Microsoft Dynamics or Salesforce would be a plus Bachelor’s degree, or equivalent experience required. Additional Locations : * Mexico - Jalisco - Guadalajara * Mexico * Mexico - Ciudad de México , * Mexico - Jalisco * Mexico - Jalisco - Guadalajara-
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