Monitoring Operator I

hace 4 semanas

Mexico City Johnson Controls A tiempo completo

Johnson Controls es un líder mundial en tecnología diversificada y multi industrial que sirve a una amplia gama de clientes en más de 150 países. Nuestros 130,000 empleados crean edificios inteligentes, soluciones de energía eficientes, infraestructura integrada y sistemas de transporte de próxima generación que funcionan a la perfección para cumplir la promesa de ciudades y comunidades inteligentes. Nuestro compromiso con la sostenibilidad se remonta a nuestras raíces en 1885, con la invención del primer termostato eléctrico de ambiente. Estamos comprometidos a ayudar a nuestros clientes a ganar y crear un mayor valor para todos nuestros accionistas a través de un enfoque estratégico en nuestros edificios y plataformas de crecimiento energético. Por expansión buscamos ejecutivos de cabina de siniestros.

  ¿Qué actividades realizas en la posición?

El Ejecutivo de Atención a clientes cabina de siniestros combina los conocimientos generales y técnicos de un producto o servicio, brinda información general y atiende las señales de alarma para canalizar el servicio correspondiente, direcciona al usuario a las diferentes áreas de Atención al cliente en caso de que su solicitud lo requiera o a las instancias gubernamentales correspondientes.

¿Cómo lo llevaras a cabo?

Como Ejecutivo de cabina de siniestros establecerás un servicio empático y efectivo con tu cliente externo e interno, mantendrás las relaciones con los clientes con la finalidad de resolver y brindar una solución efectiva al usuario solicitante en colaboración con otros equipos de Atención al cliente y servicios técnicos, mediante un proceso establecido y plataformas determinadas. 

¿Qué buscamos?

Requerido

· Bachillerato concluido (Certificado)

· Cartilla militar liberada  (Indispensable).

· Experiencia mínima de 6 meses recientes en Call Center cabina de siniestros, empresas de asistencia, GPS o alarmas (indispensable)

· Disponibilidad de horario para laborar 6 días a la semana jornada completa

· Flexible, proactivo y con autogestión.

· Comunicación efectiva, escucha activa, servicio orientado al cliente y habilidades de negociación, trabajo bajo presión.

Zona de trabajo: Insurgentes sur

Nota:  Envía tu CV al correo de contacto y nos comunicamos contigo a la brevedad para agendar tu entrevista. CUPO LIMITADO .

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