Critical Escalation and RCA Support Manager

Responsibilities TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Why Join Us Creation is the core of TikTok's purpose....

IT SERVICE DELIVERY MANAGERA service delivery manager is responsible for making sure that services are being seamlessly delivered to the clients of an organization. They are incharge of a variety of tasks, such as leading project teams, rectifying reliability issues, monitoring progress, tracking KPI's and managing budgets.ACTIVITIES* Managing the...

The driving force behind our success has always been the people of AspenTech. What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challenging the status quo to continually find a better way. You will experience these qualities of passion, pride and aspiration in many ways — from a rich set of...

ABOUT THIS ROLE Our technology teams play a key role in connecting listeners with millions of stories by imagining, designing, developing and testing the software and applications that make up Audible’s platform. As a Support Engineering Manager, you’ll anticipate and seek out obstacles before they occur, and implement solutions that allow our...

Description We are seeking a Technical Support Engineer to provide world-class support to Gigamon customers and partners. This role requires a friendly, polished communicator committed to solving complex problems and delivering high-level customer satisfaction. You will get the opportunity to work with Engineering, Sales, and Customer Success to...

Job Title: Application Manager Marketing & Sales SAP Application Manager (Marketing & Sales, SD, SAP MM, SAP PM)  PLEASE APPLY WITH CV IN ENGLISH At Nouryon, our global team of Changemakers takes positive action every day, to reach higher collectively and individually. We create innovative and sustainable solutions for our customers to...

Your Role Gensler’s Critical Facilities team is looking for a multi-talented architect to join our team. We are looking for a candidate with experience in design and delivery of high-tech, new construction architecture projects—whether for national labs, data centers, or other complex designs. You will be a key team member to help expand our presence...

Role Purpose The purpose of this role is to execute the process and drive the performance of the team on the key metrices of the process. Do Ensure process is executed as per the client contract Conduct briefings before every shift to drive focus on key metrices and debrief at the end of the shift to drive focus of the team on quality and adherence to...

Voyagu is a San Francisco-based travel management company that connects premium travelers with travel experts for better and easier planning, booking, and managing of their trips. Being part of a growing billion-dollar travel industry, we already have millions in our revenue and a team of a hundred people with offices in San Francisco, Amsterdam, Warsaw, and...

As a Cloud Support Engineer you will learn at an accelerated pace how to use and leverage many different cloud technologies to help our customers succeed. You will act as the Cloud Ambassador across AWS products, providing our customers with required tools and tactics to scale their impact in world-wide markets.The DMS role supports AWS mobile technologies...

As a Cloud Support Engineer you will learn at an accelerated pace how to use and leverage many different cloud technologies to help our customers succeed. You will act as the Cloud Ambassador across AWS products, providing our customers with required tools and tactics to scale their impact in world-wide markets.The Windows role provides support for AWS paid...

Job DescriptionWe build. We create impact. As a Customer Support Manager on the After-Sales Support team, you will make a positive impact by being responsible for:Manage our Level 1 external service provider and Level 2 support: Staffing our Team, train, coach, and mentor Service Desk Specialists (Level 1).  Weekly audits of Level 1/2 Support agents via...

As a Cloud Support Engineer you will learn at an accelerated pace how to use and leverage many different cloud technologies to help our customers succeed. You will act as the Cloud Ambassador across AWS products, providing our customers with required tools and tactics to scale their impact in world-wide markets.The SCD role supports our services that focus...

Manager 2, Technical Support Engineering Mexico City, Mexico We are Datadog's in-house product experts. The Technical Solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. We share our technical and product expertise with customers via multi-channel technical...

Are you looking for a new challenge in a fast-paced, innovative company? Come make history in Amazon MX team! We are looking for a talented Senior Program Manager for Amazon to support on External Fulfillment programs expansion. Amazon strives to be Earth's most customer-centric company, where people can find and discover virtually anything they want to buy...

Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000...

If you’re looking for a career where you can make a real impression, join our Global Service Center (GSC)- HSBC and discover how valued you’ll be. We are currently seeking an experienced professional to join our team in the role of Senior Risk and Controls Manager Role purpose: Our Risk and Compliance function has a critical role to play in...

Manager 1, Technical Support Engineering - Mexico City Mexico City, Mexico Manager 1, Technical Support Engineering We are Datadog's in-house product experts. The Technical Solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. We share our technical and...

Job Description: Manager, Advertiser ServicesRole summary:  The Manager, Advertiser Services acts as a service provider to SPT’s 3rd Party advertising sales partner, Discovery Communications in the assigned territory as well as Sony Owned and Operated Sales offices for LATAM as well as leading discussions directly driving revenue generating opportunities...

SGI Global LLC is seeking fluent Spanish speaking Facilities and Field Support Coordinator to support the Department of State, Bureau of International Narcotics and Law Enforcement Affairs (INL) in Mexico City, Mexico, which requires professional and administrative support services to work with the U.S. Foreign Assistance Program to...