Ops Support Associate 2
hace 2 semanas
The Ops Support Associate 2 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Associate 2 serves as the liaison between operations staff, relationship managers, project managers, custodians and clients. The overall objective of this role is to provide day-to-day operations support in alignment with Citi operations support infrastructure and processes.
Responsibilities:
Qualifications:
Education:
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
Apoyo en el monitoreo de proceso de conciliación BAU para proceso de productos de CREDITOS ALS Y S111
Dar seguimiento puntual a procesos, identificar desviaciones, generar los incidentes y los escalamientos correspondientes
*Manejo de herramientas OFFICE y/o herramientas de manejo de datos
*Habilidades de comunicación
*Conocimiento en herramientas de bases de datos
*Comunicación efectiva con equipos externos e internos
*Disponibilidad para aprender nuevos procesos
Conocimiento contable y experiencia en conciliaciones bancarias.
Manejo de herramientas internas "FULL SUITE"
Conocimientos de funcionalidades de sistemas de Créditos y productos de captación
Experiencia en comunicación con tareas multidisciplinaria
EVALUACION
Como parte de tu proceso de reclutamiento, completarás algunas evaluaciones. Para ello, una vez que envíes tu información en Workday, recibirás un mail por parte de nuestro proveedor con las instrucciones y un enlace personalizado para que crees tu perfil en las plataformas e inicies la evaluación PLUM . De forma previa a realizar tu prueba, te recordamos leer cuidadosamente los Términos y Condiciones del proveedor, así como el Aviso de Privacidad que pondrá a tu disposición.
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Job Family Group:
Operations - Core------------------------------------------------------
Job Family:
Operations Support------------------------------------------------------
Time Type:
Full time------------------------------------------------------
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