Sea Logistics Supervisor-Revenue Care

hace 1 semana


Mexico City Kuehne+Nagel A tiempo completo
JOB DESCRIPTION Estamos en busca de un Supervisor de Revenue Care para el departamento de Sea Logistics en nuestra Oficina Corporativo.

Tu función

Supervisar el seguimiento del servicio al cliente a cada una de las ordenes, asi como dar atención en tiempo y forma a las solicitudes de los clientes Accounts Receivable garantizando que todas las actividades se realicen bajo los lineamientos establecidos.

Tus responsabilidades

1. Revisar y administrar el FSL de los embarques para asegurar un correcto seguimiento a la administración / KPIs financieros:
2. Notificar al equipo de TLM/Pricing en caso de discrepancias sobre las tarifas de compra vs tarifas de venta
3. Validar que los chek list de implementaciones sean llenados correctamente para los negocios que esten a su cargo
4. Dar solución de problemas de clientes en conjunto con gerente de servicio a clientes
5. Establecer instrucciones de emisión de facturas y notas de crédito
6. Dar soporte para la solución de problemas referentes a liberación de contenedores y despacho aduanal realizados por la compañía.
7. Asegurar que el proceso facturación se este llevando a cabo de acuerdo a los KPIs financieros y/o reglas de negocio establecidas a nivel cliente.
8. Mantener actualizadas las tarifas de compra y venta por cliente

Las actividades son enunciativas más no limitativas

Tus habilidades y experencias

Licenciatura en Negocios Internacionales o carrera a fin

Experiencia en la industria forwarder, producto marítimo

Experiencia en manejo de equipos de trabajo

Inglés Avanzado Indispensable



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