Global Technical Support

Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual’s passions, growth, wellbeing and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and...

My client, a dynamic and rapidly growing international FinTech, is expanding its presence in Mexico. As part of this expansion, we are actively seeking a highly skilled Technical Support Engineer to join their team in CDMX.The Role:You will play a key role in providing end-user support, troubleshooting, and ensuring the seamless functioning of desktop...

Technical Support Engineer Position SummaryThe Technical Support Engineer plays a vital role in ensuring the seamless operation of our products and services by providing technical assistance and resolving customer issues. The primary aim of this role is to deliver exceptional support to our clients, contribute to customer satisfaction, and maintain the...

Technical Support Engineer 2 Mexico City, Mexico Technical Support Engineer 2 We are Datadog's in-house product experts. The Technical Solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. We share our technical and product expertise with customers via...

At Nissan, minds race. Imagination gets a green light. Each opportunity is the fuel that drives an idea from inspiration to real-life. We are seeking a dedicated and customer-focused Technical Support Engineer to join our dynamic team. The Technical Support Engineer will be responsible for providing technical assistance and support to our customers,...

Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual’s passions, growth, wellbeing and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social,...

We are excited to bring on a new Technical Support Analyst to join our growing team at Clarivate! As first point of contact, you will be responsible for all inbound customer inquiries and providing expertise to customers, distributors, and internal stakeholders. Your main purpose is to diagnose and resolve both technical and product functional inquiries....

DescriptionWe are looking for a Level 2 Technical Support Engineer to work with and across all functional areas of the company to resolve customer issues and achieve high levels of customer satisfaction.The right candidate will be an empowered self-starter familiar with working in a fast-paced environment.The position will have the responsibility to work...

Role DescriptionTasks• Support end-users with efficient resolutions in english• Sample tasks include; password resets, mailbox delegation, user account creation, hardware troubleshooting, connectivity issues, user offboarding, update installation, casic setting configuration for cloud services such as Zoom, Microsoft 365, Google apps etc,...

Empresa global se encuentra en la búsqueda de un Technical Support - CDMXRequisitos:Ofrecemos:Contratación 100% nomina con el clientePrestaciones superiores de Ley100% PresencialRequisitos:De 2 a 4 años de experiencia en operaciones de soporte informático.                                        Instalación de...

Technical Support Engineer Job Description / Responsibilities:  Providing customer remote support for issues in HVAC & Refrigeration controllers in site via chat functions, emails, and calls. Providing customers with step-by-step guidance to resolve technical problems. Following up on technical queries and providing prompt feedback. ...

Technical Support Engineer 1 - Mexico City Mexico City, Mexico

Manager 2, Technical Support Engineering Mexico City, Mexico We are Datadog's in-house product experts. The Technical Solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. We share our technical and product expertise with customers via multi-channel technical...

As a Training Program Manager based at the Mexico City site; you will be responsible for delivering, implementing and administering high quality training programs for technical and non-technical learning programs for Support. This role focuses on program management and co-ordination for New Hire (NH) and Tenured engineers in MEX, you will additionally assist...

Technical Support Team Lead Position SummaryThe Technical Support Team Lead plays a vital role in ensuring the seamless operation of our products and services by leading technical assistance teams that help resolving customer issues. The primary aim of this role is to deliver exceptional support to our clients, contribute to customer satisfaction, and...

STAND 8 provides end to end IT solutions to enterprise partners across the United States with offices in Los Angeles, New York, New Jersey, Atlanta and more, including internationally in Mexico, India and Japan. The Technical Application/Production Support Analystwill serve as a critical link between our business objectives and technical capabilities. You...

Technical Support Engineer  This role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE partner/customer office.Who We Are:Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and...

Dematic has a need for a Controls Engineer in Dematic's Technical Support group, Customer Service. The successful candidates will have experience working in the material handling industry and directly working with customers remotely using schematics and PLC logic to find and isolate the issue. What we offer: This is What You Will do in This Role: •...

Technical Support Engineer 2 (Portuguese Speaking) Mexico City, Mexico We are Datadog's in-house product experts. The Technical Solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. We share our technical and product expertise with customers via multi-channel...

At SpotOn, we’re helping restaurants and small businesses compete and win with flexible payment and software technology—backed by real people who really care. From seamless point-of-sale systems to integrated restaurant management solutions, every SpotOn tool is designed to help local businesses increase profits and create better experiences for their...