Technical Support Engineer Tier I
hace 3 semanas
Role DescriptionTasks• Support end-users with efficient resolutions in english• Sample tasks include; password resets, mailbox delegation, user account creation, hardware troubleshooting, connectivity issues, user offboarding, update installation, casic setting configuration for cloud services such as Zoom, Microsoft 365, Google apps etc, configuring user permissions• Ensure high quality of support• Responsible for helpdesk issue resolution on workstations, laptops, mobile devices, network devices and cloud services• Build and maintain accurate technical documentation including accurate time trackingTechnical Proficiencies Required • Bacherlor's degree • English level C1• Desktop: Windows, Mac• Mobile: iPhone, Android• Network: wireless connectivity issues• Cloud: Basic understanding of Google G-Suite, Microsoft 365, Slack, ZoomSoft Skills Required• Superior customer service skills• Positive attitude• Team player• Exceptional verbal communication, and technical writing skillsHere's what's in it for you:100% remote workUSD payment as contractorGrowth opportunitiesA multicultural environmentJoin Heinsohn Business Technology as a Technical Support Engineer and be part of a dynamic team creating innovative solutions for leading companies across Latin America.
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Technical Support Engineer Tier I
hace 3 semanas
Ciudad de mexico Heinsohn Business Technology A tiempo completoRole Description Tasks • Support end-users with efficient resolutions in english • Sample tasks include; password resets, mailbox delegation, user account creation, hardware troubleshooting, connectivity issues, user offboarding, update installation, casic setting configuration for cloud services such as Zoom, Microsoft 365, Google apps...
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Technical Support Engineer
hace 3 semanas
Mexico City TK Recruitment A tiempo completoMy client, a dynamic and rapidly growing international FinTech, is expanding its presence in Mexico. As part of this expansion, we are actively seeking a highly skilled Technical Support Engineer to join their team in CDMX.The Role:You will play a key role in providing end-user support, troubleshooting, and ensuring the seamless functioning of desktop...
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Technical Support Engineer
hace 1 semana
Mexico City TK Recruitment A tiempo completoMy client, a dynamic and rapidly growing international FinTech, is expanding its presence in Mexico. As part of this expansion, we are actively seeking a highly skilled Technical Support Engineer to join their team in CDMX.The Role:You will play a key role in providing end-user support, troubleshooting, and ensuring the seamless functioning of desktop...
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Technical Support Engineer
hace 3 semanas
Mexico City Singular A tiempo completoThe role We are seeking a Technical Support Engineer US team, with exceptional technical, organization and communication skills to join our growing team. A customer-focused individual responsible for handling customer and partner support. An exceptional technical aptitude, with precise written and verbal communication skills, who finds it easy to speak...
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Sr. Technical Support Engineer
hace 2 meses
Mexico City Alia Integrando Talento A tiempo completoDescriptionWe are looking for a Level 2 Technical Support Engineer to work with and across all functional areas of the company to resolve customer issues and achieve high levels of customer satisfaction.The right candidate will be an empowered self-starter familiar with working in a fast-paced environment.The position will have the responsibility to work...
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Sr. Technical Support Engineer
hace 1 semana
Mexico City Alia Integrando Talento A tiempo completoDescriptionWe are looking for a Level 2 Technical Support Engineer to work with and across all functional areas of the company to resolve customer issues and achieve high levels of customer satisfaction.The right candidate will be an empowered self-starter familiar with working in a fast-paced environment.The position will have the responsibility to work...
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Technical Support Engineer
hace 3 semanas
Mexico City Lionbridge A tiempo completoTechnical Support Engineer Mexico City, Mexico Technical Support Engineer Position Summary The Technical Support Engineer plays a vital role in ensuring the seamless operation of our products and services by providing technical assistance and resolving customer issues. The primary aim of this role is to deliver exceptional support to our...
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Technical Support Engineer
hace 2 meses
Mexico City Cisco A tiempo completoWhat You'll Do Cisco Umbrella is looking for a Customer Support Engineer (Tier I) to join our Support Team. At Cisco Umbrella, Customer Support is marketing. Helping our customers is the best way to give to our brand and you're our ambassador in this mission. This is an opportunity to join a fast-growing distributed team where you will be able to...
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Tier 1 Technical Support Agent
hace 3 semanas
Mexico City Zipdev A tiempo completoAs a tech-savvy Technical Support Agent, you will work with our clients to ensure successful usage of our products and services, including industry-leading Learning Management System, as well as managed virtual events. Our Technical Support Agent’s achieve this through understanding our various web-based platforms and relying on their technical knowledge...
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Technical Support Engineer
hace 1 semana
Mexico City Lionbridge A tiempo completoTechnical Support Engineer Mexico City, Mexico Technical Support Engineer Position Summary The Technical Support Engineer plays a vital role in ensuring the seamless operation of our products and services by providing technical assistance and resolving customer issues. The primary aim of this role is to deliver exceptional support to our...
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Tier 1 Technical Support Agent
hace 1 semana
Mexico City Zipdev A tiempo completoAs a tech-savvy Technical Support Agent, you will work with our clients to ensure successful usage of our products and services, including industry-leading Learning Management System, as well as managed virtual events. Our Technical Support Agent’s achieve this through understanding our various web-based platforms and relying on their technical knowledge...
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Technical Support Engineer 1
hace 1 semana
Mexico City Datadog A tiempo completoTechnical Support Engineer 1 - Mexico City Mexico City, Mexico
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Technical Support Engineer 1
hace 2 meses
Mexico City Datadog A tiempo completoTechnical Support Engineer 1 - Mexico City Mexico City, Mexico
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Technical Support Engineer
hace 3 semanas
Mexico City Lionbridge A tiempo completoTechnical Support Engineer Position SummaryThe Technical Support Engineer plays a vital role in ensuring the seamless operation of our products and services by providing technical assistance and resolving customer issues. The primary aim of this role is to deliver exceptional support to our clients, contribute to customer satisfaction, and maintain the...
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Technical Support Engineer
hace 3 semanas
Mexico City Lionbridge A tiempo completoTechnical Support Engineer Position SummaryThe Technical Support Engineer plays a vital role in ensuring the seamless operation of our products and services by providing technical assistance and resolving customer issues. The primary aim of this role is to deliver exceptional support to our clients, contribute to customer satisfaction, and maintain the...
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Technical Support Engineer
hace 1 semana
Mexico City Lionbridge A tiempo completoTechnical Support Engineer Position SummaryThe Technical Support Engineer plays a vital role in ensuring the seamless operation of our products and services by providing technical assistance and resolving customer issues. The primary aim of this role is to deliver exceptional support to our clients, contribute to customer satisfaction, and maintain the...
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Technical Support Engineer
hace 1 semana
Mexico City Lionbridge A tiempo completoTechnical Support Engineer Position SummaryThe Technical Support Engineer plays a vital role in ensuring the seamless operation of our products and services by providing technical assistance and resolving customer issues. The primary aim of this role is to deliver exceptional support to our clients, contribute to customer satisfaction, and maintain the...
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Technical Support Engineer 2
hace 2 meses
Mexico City Datadog A tiempo completoTechnical Support Engineer 2 Mexico City, Mexico Technical Support Engineer 2 We are Datadog's in-house product experts. The Technical Solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. We share our technical and product expertise with customers via...
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Technical Support Engineer 2
hace 1 semana
Mexico City Datadog A tiempo completoTechnical Support Engineer 2 Mexico City, Mexico Technical Support Engineer 2 We are Datadog's in-house product experts. The Technical Solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. We share our technical and product expertise with customers via...
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NIBU Technical Support Engineer
hace 2 meses
Mexico City Nissan Motor A tiempo completoAt Nissan, minds race. Imagination gets a green light. Each opportunity is the fuel that drives an idea from inspiration to real-life. We are seeking a dedicated and customer-focused Technical Support Engineer to join our dynamic team. The Technical Support Engineer will be responsible for providing technical assistance and support to our customers,...