Head of Retail Operations

hace 1 semana

Mexico City Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo
As the leader for Amazon Mexico’s Retail Operations & Initiatives, you will focus on delivering a world-class customer experience and exceptional sales and margin growth for the Amazon, including leading a team of talented Arizonians across different charters such as Programmatic Value Added Services- Programs, Catalog Quality & Health, Paper-cuts/continuous improvements, Vendor Experience.

The Mexico business is a key growth opportunity for Amazon. We are looking for an executive with deep experience in managing and developing multiple charters and projects simultaneously. The ideal candidate will be a self-starter with a passion for online commerce, have a high level of flexibility and commitment, and above all, be customer obsessed. The ideal candidate will be a strong leader, great communicator and negotiator, and will have the business judgment and analytical strength to break down complex problems, the willingness to roll up his or her sleeves and ability to operate cross-functionally and influence roadmaps for business and technical teams.

Key job responsibilities
Bachelors minimum; MBA or further engineering or analytical education will be advantageous. The ideal candidate will have the following attributes: Proven general manager with a successful, resourceful and hands-on track record of running a complex business end-to-end combined with strong P&L experience. Deep analytical capabilities, potentially (although not necessarily) gained from a background in Consulting, Finance or business transformation. Technology affinity and track record of employing systems to drive simplification and change. Demonstrable ability to build lasting relationships and conduct negotiations with leading global and local brands to obtain preferable terms and win:win solutions Able to balance strategy with strong operational skills - able to understand, deconstruct, streamline and optimize complex, large-scale business processes Commercially astute, with strong focus and accountability Excellent business judgment, with a track record of generating ideas and solving problems independently.

A day in the life
Professional traits that are not unique to this position, but necessary for Amazon leaders:
- Hires great people, develops great people
- Is a superb negotiator, at ease sitting down with top level executives with vendors and manufacturers
- Is highly analytical and structured
- Exhibits excellent business judgment
- Has relentlessly high standards
- Thinks strategically, but stays on top of tactical execution
- Expects and requires innovation of their team
- Thinks big and has convictions
- Is action and results oriented
- Has the innate ability to inspire passion in others
- Spanish is preferred not required

About the team
Diversity Blurb

Please find below the Diversity Blurb that must be added to all new Reqs after the regular Job Description information, you just need to copy-paste the below text when you are creating the Req in Hire within the "About the team" box:

Inclusive team culture

At Amazon we embrace our differences and we are committed to furthering our culture of inclusion. We host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Work Life Balance

We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.

Mentorship & Career Growth

Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional.

We are open to hiring candidates to work out of one of the following locations:

Mexico City, DIF, MEX

BASIC QUALIFICATIONS

- 12+ years of product or program management, product marketing, business development or technology experience
- 6+ years of team management experience
- Experience with end to end product delivery
- Bachelor's degree or certificate of completion of studies required
- Fluent in both, English and Spanish

PREFERRED QUALIFICATIONS

- Experience engaging and influencing senior executives
- Experience owning/driving roadmap strategy and definition
- Experience with feature delivery and tradeoffs of a product

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