Apps Support Senior Manager
hace 3 semanas
The Apps Support Senior Manager accomplishes results through the management of professional team(s) and department(s). Integrates subject matter and industry expertise within a defined area. Contributes to standards around which others will operate. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the entire function. Requires basic commercial awareness. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Has responsibility for volume, quality, timeliness and delivery of end results of an area. May have responsibility for planning, budgeting and policy formulation within area of expertise. Involved in short-term planning resource planning. Full management responsibility of a team, which may include management of people, budget and planning, to include duties such as performance evaluation, compensation, hiring, disciplinary and terminations and may include budget approval.
Responsibilities:
Qualifications:
5 years experience in an Apps Support role would be an added advantage, but not essential Experience with people management Highly assertive communications skills, commanding personality. Ability to engage a large audience and lead the discussion with clear, articulate, and highly assertive communication. Must show confidence in all communications Experience with application support would be an added advantage, but not essential Effectively share information with other support team members and with other technology teams Ability to plan and organize workload Consistently demonstrates clear and concise written and verbal communication skills Ability to communicate appropriately to relevant stakeholdersEducation:
Nothing particular - High school degree at minimum. We will focus more on the experience Experiencia mínimo de 5 años Experiencia y conocimiento de application support Linux, windows, tandem, open, mainframe o multiplataforma Bases de datos Phyton Conocimiento de algún lenguaje de programación Manejo de herramientas de monitoreo Conocimiento de automatización Conocimiento de middelware Deseable TIBCO Documentación Ingles intermedio-avanzado (conversacional) Manejo de equipos Proactivo, curioso, ordenado, trabajo en equipo, comunicación Liderazgo, resolución de conflictos, negociación------------------------------------------------------
Job Family Group:
Technology------------------------------------------------------
Job Family:
Applications Support------------------------------------------------------
Time Type:
Full time------------------------------------------------------
-
Applications Support Senior Manager
hace 1 semana
Mexico City Citi A tiempo completoThe Apps Support Senior Manager accomplishes results through the management of professional team(s) and department(s). Integrates subject matter and industry expertise within a defined area. Contributes to standards around which others will operate. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as...
-
Administrative Support
hace 3 semanas
Mexico City Trellix A tiempo completoAdministrative SupportProfessional Service Solution ConsultantSenior Customer Success ManagerSenior Customer Success ManagerCustomer Success ManagerDemo SpecialistCustomer Success ManagerProduct Certification Program ManagerEnterprise Account ManagerEnterprise Account DirectorEnterprise Account Manager (French/English)Human Resources InternProduct Manager -...
-
Presales Senior Manager
hace 4 días
Mexico City Lenovo A tiempo completoDescription and Requirements Un Senior Manager de Preventa en la industria de TI (Tecnologías de la Información) desempeña un papel crucial en la estrategia de ventas y en la relación con los clientes. Descripción general de las funciones y responsabilidades de este puesto: Entender las necesidades del cliente : El Senior Manager de Preventa...
-
Apps Support Sr Analyst
hace 17 horas
Mexico City Citi A tiempo completoThe Apps Support Sr Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively...
-
Senior Player Support Agent
hace 3 días
City, México Lionbridge A tiempo completoSenior Player Support Agent Job Title: Senior Player Support Agent Location: Mexico City Employment Type: Full-Time Company: Lionbridge Games About Us: Lionbridge Games is a team of forward thinkers, passionate gamers, and detail-oriented experts. We deliver the gaming experiences services and gamers envision, without compromise. We're seeking a Senior...
-
Senior Player Support Agent
hace 2 días
City, México Lionbridge A tiempo completoSenior Player Support Agent Job Title: Senior Player Support Agent Location: Mexico City, Mexico Employment Type: Full-Time Company: Lionbridge Games About Us: Lionbridge Games is a team of forward thinkers, passionate gamers, and detail-oriented experts. We deliver the gaming experiences services and gamers envision, without compromise. We're seeking a...
-
Applications Support Manager
hace 2 semanas
Mexico City Citi A tiempo completoThe Applications Support Manager provides full leadership and supervisory responsibility. Provides operational/service leadership and direction to team(s). Applies in-depth disciplinary knowledge through provision of value-added perspectives or advisory services. May contribute to the development of new techniques, models and plans within area of expertise....
-
Senior Product Manager
hace 6 días
Mexico TERADATA INDIA PVT LTD A tiempo completoApply for Senior Product Manager, Career Progress Consultants in Mexico for 3 - 5 Year of Experience on TimesJobs.com.
-
Apps Support Sr Analyst
hace 16 horas
Mexico City Citi A tiempo completoThe Apps Support Sr Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively...
-
Senior Product Manager Cloud
hace 6 días
Mexico TERADATA INDIA PVT LTD A tiempo completoApply for Senior Product Manager, Cloud, Career Progress Consultants in Mexico for 3 - 5 Year of Experience on TimesJobs.com.
-
Senior Program Manager, International Supply Chain
hace 4 semanas
Mexico City Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completoAmazon Mexico´s Int´l Supply Chain team is looking for a Senior Program Manager to provide both tactical and strategic leadership for import and inbound transportation programs as well as to drive launch of new programs and manage projects in the International supply chain field. You will also require to support existing operations and identify, create,...
-
Senior Manager Financial Planning and Analysis
hace 2 semanas
Mexico City HSBC A tiempo completoIf you’re looking for a career where you can make a real impression, join our Global Service Center (GSC)- HSBC and discover how valued you’ll be. We are currently seeking an experienced professional to join our team in the role of Senior Manager Financial Planning and Analysis Role purpose: The Senior Manager Financial Planning and Analysis...
-
Senior Communications Manager
hace 4 semanas
Mexico City Capital One A tiempo completoWeWork Reforma Latino (97001), Mexico, Ciudad de Mexico, Ciudad de MexicoSenior Communications Manager As Senior Communications Manager of Technology for Latin America, you will be responsible for leading and driving effective, engaging communications strategies to inspire associates to deliver on the technology strategy and build our local employer brand in...
-
Senior Program Manager
hace 4 semanas
Mexico City SGI Global, LLC A tiempo completoSGI Global LLC is seeking fluent Spanish speaking Senior Program Manager to support the Department of State, Bureau of International Narcotics and Law Enforcement Affairs (INL) in Mexico City, Mexico, which requires professional and administrative support services to work with the U.S. Foreign Assistance Program to Mexico.Responsibilities:The position is...
-
Customer Experience Manager
hace 4 semanas
Mexico City Oracle A tiempo completoQualifications 10+ years of Customer Experience Manager experience within Enterprise Software. Cloud Technical knowledge Experience within a Service Delivery environment Executive Sponsorship & Collaboration A fully proficient practitioner who can communicate at all levels within the account and create opportunities for the client to grow and...
-
Business Operations Scaled Support Manager, MSO LATAM
hace 4 semanas
Mexico City TikTok A tiempo completoAbout the team :The high-performing Global Monetization Strategy & Operations (MSO) organization is essential to enabling TikTok's advertising business growth. We partner with business leaders in strategy setting, revenue planning, sales & client incentive policy-making, driving operational effectiveness in tooling and sales processes, and ensuring...
-
Senior Premier Support Engineer
hace 4 semanas
Mexico City Zendesk A tiempo completoJob DescriptionWho we're looking forWe are looking for a support expert who is ready to set the standard for best-in class customer support. You are the designated support contact for Zendesk's premier customers. You are able to understand customer needs, anticipate their challenges, advocate internally for solutions, and communicate effectively to provide...
-
Principal Product Manager
hace 4 semanas
Mexico City Microsoft A tiempo completoOverview With hundreds of millions of users and tens of thousands of business customers from every industry and region in the world, Office 365 is the locomotive that is driving Microsoft’s leadership in cloud services. The Office 365 core platform is critical to the success of Office 365 and a foundational ingredient in every productivity experience...
-
Support Engineer
hace 16 horas
Mexico City Audible A tiempo completoABOUT THIS ROLE Our technology teams play a key role in connecting listeners with millions of stories by imagining, designing, developing and testing the software and applications that make up Audible’s platform. As a Support Engineering Manager, you’ll anticipate and seek out obstacles before they occur, and implement solutions that allow our...
-
Manager 2, Technical Support Engineering
hace 4 semanas
Mexico City Datadog A tiempo completoManager 2, Technical Support Engineering Mexico City, Mexico We are Datadog's in-house product experts. The Technical Solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. We share our technical and product expertise with customers via multi-channel technical...