AZ| Tanium Sr Engineer
hace 3 meses
A science-led pharmaceutical company that has returned to growth driven by one of the most productive portfolios in the industry and is generating innovative medicines that directly address the growing burden of non-communicable diseases in Mexico.
Descripción de la vacante
Operationalizing, administering, and maintaining the Tanium Platform
Solving complex customer support cases
Escalating customer support issues when appropriate
Solving complex technical issues independently or with the help of teammates
Addressing customer needs through astute verbal & written communication skills
Conducting health-checks
Contributing to and tracking activity through applicable reporting
Integrating solutions with Tanium
Improve customer and team experience by:
Identifying opportunities for our customers to get greater value from the Tanium Platform
Documenting best practices and sharing with the customer and within the team
Providing technical direction for the customer IT staff
Serving as a technical subject matter expert
Serving as the point of contact with the client on behalf of Tanium
Driving innovation by leading initiatives to develop new capabilities on the Tanium Platform
Providing technical leadership within and outside of their immediate team
Perfil del candidato
· 8+ years in the industry with solid technical skills in multiple areas such as networking, security, operations, scripting, and/or programming.
· TS/SCI with FSP Security clearance active upon hire
· Experience in one or more of the following technical domains: Endpoint Security, Endpoint Support/Troubleshooting, Incident Response, Systems Management, Utility Scripting (bash, PowerShell, VBScript, Python).
· Experience with code merging & branching methodologies using GitHub
· Experience managing and communicating with enterprise customers
· Prior experience and breadth of knowledge needed to lead customers and internal teams.
· Has mastered many new concepts & technologies; continually striving to master the Tanium platform and modules.
· Troubleshooting; has mastered enterprise-level troubleshooting.
· Experience integrating API-based commercial software products
· Relevant technical certifications 8140.1 training/8570 certification may be required, Tanium Administrator
Oferta de empleo
Remote position
Benefits + law
Temporary vacancy with long-term expectations
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