Amazon Account Manager

hace 3 semanas

Mexico City AMZ Advisers A tiempo completo

About Us

AMZ Advisers is a digital media marketing agency focused on developing and implementing strategic marketing plans for the global Amazon marketplaces. Working with our client allows you to apply your skills, expertise, and passions to directly impact the lives and businesses of other people and entrepreneurs. Their staff solves dynamic, quickly evolving problems with our Founders, in-house team, and network of partnered tech companies.


The role:

We’re seeking a driven and self-motivated problem solver with exceptionally strong communication skills and the ability to build long-lasting client relationships. We offer a fast-paced, challenging, and creative environment where you will be provided the opportunity to sharpen your analytical, communication, and strategic development skills.


You will be offered resources and growth opportunities to learn more about online marketing to enhance your professional career. The ideal candidate is an independent thinker and will be able to manage multiple Amazon Seller and Vendor Central accounts. The candidate must also have experience in digital marketing, eCommerce, and customer relations management. If hired, you will join a company with an amazing and talented staff.


Responsibilities:

  • Maintain a portfolio that will gradually grow 5-10 clients and aim to hold a high retention rate

  • Build long-lasting client relationships by clearly and concisely managing expectations

  • Build and track KPIs for all accounts under personal client portfolio management

  • Bi-weekly strategy calls with clients to communicate results and upcoming strategies

  • Proactively brainstorm and implement strategies to grow client accounts on Amazon and manage client expectations

  • Reporting and strategizing account progress and action items

  • Plan, implement and continuously optimize, or delegate advertising campaigns within Amazon’s Campaign Manager

  • Plan and implement or delegate promotional plans and strategies

  • Resolve or delegate for resolution of client account issues through troubleshooting and opening cases with Seller Support

  • Work within software platforms such as Intentwise and Zonguru

  • Work with other departments to accomplish overall, high level goals

  • Attend Account Management meetings and or training sessions on a weekly or bi-weekly basis

  • Participate in daily stand-up meetings that provide an opportunity for you to bring any problems or ‘blockers’ quickly through management so they can be resolved promptly to keep your tasks on track

Qualifications:

  • BA in Marketing, Business Development, Management, or other related studies

  • 2+ years with client account management

  • 2+ years in digital marketing or eCommerce

  • Any level of experience with Amazon Seller and or Vendor Central is preferred but not required

  • Ability to build and maintain client relations

  • Active listening and the ability to understand client needs

  • Proactive, go-getter mindset who functions well within a team setting but can work independently

  • Strong ability to think outside the box, willingness to test new ideas, and develop and implement growth strategies

  • Strong time management skills and the ability to multi-task

  • Ability and desire to learn new skills

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