![ALTEN MÉXICO](https://media.trabajo.org/img/noimg.jpg)
Aftersales Manager
hace 3 semanas
Welcome to ALTEN Mexico, a well-established engineering company specializing in providing innovative solutions for engineering, technology, and product development projects. With a dedicated team of more than 350 professionals, we serve various industries including Automotive, Energy, Aeronautics, Banking & Insurance, Telecom & Multimedia, and Rail. At ALTEN Mexico, we offer comprehensive services ranging from project design development to test/validation, programming, implementation, and manufacturing. As a subsidiary of the ALTEN Group, a global leader in engineering and technology consulting, we strive to deliver excellence in all our endeavors.
We are currently seeking a highly motivated and experienced Aftersales Manager to join our team. As an Aftersales Manager, you will be responsible for managing all aspects of the aftersales process, including customer support, parts distribution, service operations, and warranty management. You will collaborate with cross-functional teams to ensure customer satisfaction, optimize the aftersales process, and drive continuous improvement in service quality.
If you are a dynamic and customer-oriented professional with a strong background in aftersales management, this is an excellent opportunity to join ALTEN Mexico and contribute to the success of our aftersales operations.
Requirements
To be considered for the position of Aftersales Manager, you should meet the following requirements:
- Bachelor's degree in Business Administration, Engineering, or a related field
- Proven experience in aftersales management, preferably in the automotive industry
- Strong knowledge of aftersales processes, including customer support, parts distribution, service operations, and warranty management
- Excellent leadership and team management skills
- Strong analytical and problem-solving abilities
- Effective communication and negotiation skills
- Ability to collaborate with cross-functional teams and stakeholders
- Experience in implementing and optimizing aftersales processes and systems
- Familiarity with industry standards and regulations related to aftersales operations
- Fluency in English
-
Aftersales Artisan
hace 2 meses
Mexico City CHANEL A tiempo completoAs an Aftersales Artisan in Leather goods and costume Jewelry, you will contribute to the excellence of the client service in Boutique thanks to your expertise and passion for Care and Repair. Responsible, meticulous, and curious your role will cover all aspects of repair management, from the initial assessment and completion of repairs to the monitoring...
-
Aftersales Artisan
hace 3 semanas
Mexico City CHANEL A tiempo completoAs an Aftersales Artisan in Leather goods and costume Jewelry, you will contribute to the excellence of the client service in Boutique thanks to your expertise and passion for Care and Repair. Responsible, meticulous, and curious your role will cover all aspects of repair management, from the initial assessment and completion of repairs to the monitoring...
-
Aftersales Business Intelligence Sr Analyst
hace 1 mes
Mexico City Nissan Motor A tiempo completoKey Responsibilities: To follow up and report Service Lane Sales Channel Performance Service View (Urban Science) Manager as BI platform for Retention Follow Up with Dealer Network Service Lane KPIs Reporting and Follow Up (#ROs, Ticket Average, Retention, etc.) Fixed Absorption KPI follow up, and improvement strategies creation in synergy with CQ&DND ...
-
Senior Planner, Digital Programs
hace 1 mes
Mexico City Nissan Motor A tiempo completoSenior Planner, Digital Programs Job Summary Support Connected Car program to provide data analytics and reporting for Connected Car Project. Reports directly to Manager, Business Intelligence and works in conjunction with Manager, Aftersales Marketing Technology Connected Car to drive revenue and improve customer experience for dealers and customers...
-
Senior Planner, Digital Programs
hace 3 semanas
Mexico City Nissan Motor A tiempo completoSenior Planner, Digital Programs Job Summary Support Connected Car program to provide data analytics and reporting for Connected Car Project. Reports directly to Manager, Business Intelligence and works in conjunction with Manager, Aftersales Marketing Technology Connected Car to drive revenue and improve customer experience for dealers and customers...
-
Aftersales Manager
hace 2 meses
Mexico City ALTEN MÉXICO A tiempo completoBienvenidos a ALTEN México, una empresa de ingeniería consolidada especializada en proporcionar soluciones innovadoras para proyectos de ingeniería, tecnología y desarrollo de productos. Con un equipo dedicado de más de 350 profesionales, atendemos a diversas industrias, incluyendo Automotriz, Energía, Aeronáutica, Banca y Seguros, Telecomunicaciones...
-
Aftersales Manager
hace 3 semanas
Mexico City ALTEN MÉXICO A tiempo completoBienvenidos a ALTEN México, una empresa de ingeniería consolidada especializada en proporcionar soluciones innovadoras para proyectos de ingeniería, tecnología y desarrollo de productos. Con un equipo dedicado de más de 350 profesionales, atendemos a diversas industrias, incluyendo Automotriz, Energía, Aeronáutica, Banca y Seguros, Telecomunicaciones...
-
CCC Team Leader
hace 1 mes
Mexico City Ikea A tiempo completoJob description We want to fill this position with a customer-focused enthusiast who can support us in securing the IKEA brand and our overall vision of creating a better everyday life for the many people. Your assignment You will report to the Customer Contact Centre Manager Mexico, Ikano Retail and will be responsible in ensuring the satisfaction...
-
CCC Team Leader
hace 3 semanas
Mexico City Ikea A tiempo completoJob description We want to fill this position with a customer-focused enthusiast who can support us in securing the IKEA brand and our overall vision of creating a better everyday life for the many people. Your assignment You will report to the Customer Contact Centre Manager Mexico, Ikano Retail and will be responsible in ensuring the satisfaction...
-
Fashion Operations Manager
hace 2 meses
Mexico City CHANEL A tiempo completoAs Fashion Operations Manager you will be responsible to increase operational efficiency, staff experience and ultimately client experience in boutique during purchase and pos purchase through the deployment processes, tools, and projects. The operational manager will be the expert on all standard operating procedures, systems and tools ensuring the...
-
Fashion Operations Manager
hace 3 semanas
Mexico City CHANEL A tiempo completoAs Fashion Operations Manager you will be responsible to increase operational efficiency, staff experience and ultimately client experience in boutique during purchase and pos purchase through the deployment processes, tools, and projects. The operational manager will be the expert on all standard operating procedures, systems and tools ensuring the...
-
Next Finance Jr Manager
hace 16 horas
Mexico City Nissan Motor A tiempo completoWe are seeking an accomplished and strategic Junior Manager in Finance (G&A, FP&A, Aftersales, Sales-Finance and other related) or Accounting with a proven track record of leadership and expertise in financial systems, data management, and driving impactful financial initiatives. In this pivotal role, you will leverage your extensive experience to shape the...
-
Fashion Retail Sr. Manager
hace 1 mes
Mexico City CHANEL A tiempo completoFashion Sr. Retail Manager is dedicated to inspiring and mentoring the boutique teams to engage the consumer of today and tomorrow to the brand through fostering a culture of excellence in providing unsurpassed service to all customers (internal and external) and always ensuring high image standards in all boutiques while being committed to all retail...
-
Fashion Retail Sr. Manager
hace 3 semanas
Mexico City CHANEL A tiempo completoFashion Sr. Retail Manager is dedicated to inspiring and mentoring the boutique teams to engage the consumer of today and tomorrow to the brand through fostering a culture of excellence in providing unsurpassed service to all customers (internal and external) and always ensuring high image standards in all boutiques while being committed to all retail...
-
Business Development Manager
hace 1 mes
Puebla City, México Central Parking A tiempo completoKey Responsibilities: Deliver agreed budget (+) levels of performance (value & volume) in line with expectations. Ensure sufficient quote and order bank activity is in place to maintain and deliver forecast business within stated timescales. Set and monitor performance to agreed objectives/KPI’s providing clear timely reporting, identifying...
-
Business Development Manager
hace 3 semanas
Puebla City, México Central Parking A tiempo completoKey Responsibilities: Deliver agreed budget (+) levels of performance (value & volume) in line with expectations. Ensure sufficient quote and order bank activity is in place to maintain and deliver forecast business within stated timescales. Set and monitor performance to agreed objectives/KPI’s providing clear timely reporting, identifying...