Technical Business Analyst
hace 2 semanas
About the Role: We are seeking a highly skilled and detail-oriented Technical Business Analyst to lead complex technical programs and projects for one of our large managed services clients. This is a contract role, fully remote, with no travel required. The ideal candidate will have a strong understanding of end-to-end job feed management systems, strategic program management, and technical project leadership. The role demands a blend of strategic thinking, technical acumen, and effective communication skills to ensure alignment on goals and timelines across teams.
Key Responsibilities:
Technical Program Leadership: Lead and manage complex technical programs and projects, ensuring alignment on goals, timelines, and deliverables across teams.
Workflow Management: Understand, document, and communicate the end-to-end job feed management systems workflow.
Business Requirements Documentation (BRD): Create detailed documentation of business needs, objectives, and high-level features, ensuring clarity and precision for both technical and non-technical stakeholders.
Process Mapping and Analysis: Develop As-Is and To-Be process maps to identify areas for improvement, conducting gap analysis, root cause analysis, and process optimization.
Requirements Gathering: Conduct stakeholder interviews, facilitate workshops, and observe current workflows to elicit business needs, objectives, and expectations.
Communication and Collaboration: Engage with a wide range of stakeholders, including business leaders, users, and technical teams, to ensure their needs are captured and communicated effectively. Present BRDs, process maps, and analysis findings to stakeholders and secure buy-in.
Tools and Software Proficiency: Utilize tools such as Microsoft Visio, Lucidchart, Jira, Asana, Confluence, and other relevant software for documentation, process mapping, and project management.
Qualifications
Required Qualifications:
Experience in Technical Business Analysis: Proven experience in leading technical programs and projects, with a strong understanding of business process management, requirements gathering, and documentation.
Process Mapping and Analysis Skills: Expertise in creating and analyzing process maps, conducting gap analysis, and optimizing workflows.
Strong Communication Skills: Ability to present complex technical information in a business-friendly manner and engage with stakeholders at all levels.
Technical Acumen: Understanding of system architecture, cloud platforms, and software development life cycles.
Strategic Thinking: Ability to align technical programs with long-term business goals and technology roadmaps.
Tools Proficiency: Familiarity with project management tools (e.g., Jira, Asana) and process mapping tools (e.g., Microsoft Visio, Lucidchart).
Nice-to-Have Qualifications:
Familiarity with Lean and Six Sigma: Experience with methodologies for process improvement and waste reduction.
Experience with Data and ML Models: Understanding of data engineering, machine learning, and AI concepts, particularly in the context of managing related projects.
Workshops and Process Walkthroughs Facilitation: Ability to facilitate workshops and process walkthroughs to map and analyze processes collaboratively.
Contract Details:
Work Schedule: Must be available to work US Central Standard Time (CST) hours.
Location: 100% Remote (No travel required).
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