Network Tech Support
hace 3 semanas
Join AT&T and reimagine the communications and technologies that connect the world. We’re committed to those who seek to discover the undiscoverable and dare to disrupt the norm. Bring your bold ideas and fearless risk-taking to redefine connectivity and transform how the world shares stories and experiences that matter. When you step into a career with AT&T, you won’t just imagine the future - you’ll create it.**As a Tech Specialist, you will**:- Work in a 24/7 operations center environments providing managed service support for the AT&T Business WiFi (ABW), AT&T Consumer Wireless (ACW) and the dispatch support for AT&T Phone for Business (A-PBA).- Take inbound calls directly from customer IT departments, Front desk, Site managers, and residents, in addition to vendors and field techs. These calls can range from part replacement, troubleshooting with the customer support and users, including the customer site, or smart hands, generic information requests, understanding the issue and working to resolution within scope. Expected to learn multiple network management platforms, Mist, Aruba, Meraki, Ruckus, and RGNets.- Must be able to navigate through the network including gateways, switches, and AP’s, via CLI or user interface. This includes checking configurations of all managed assets, traffic flow and thinking outside the box, end user devices MACs and IPs to track logs, and validations from customer requests.- Actively work the ticket queue between calls from the customer. These tickets will either be manually created tickets from the customer or auto created from the monitoring systems. These tickets will either require calls the customers help desk or site directly. The BNS NOC utilizes ServiceNOW as its ticketing system.**Requirements for this opportunity**:- Proficient English Language Skill (Verbal and Writing)- System Testing- Technical Troubleshooting- Technical Writing/Documentation- Telecom Regulatory Environment- Emerging Technologies- Ethernet- Fault Management/Network Incident Management- IP Services- Network Architecture- Network Operations- Networking/Communications Hardware- OSI 7-Layer Model- Process Management- Product SupportThe position carries a designation of Full Time Office.Availability to work on a 24/7 environment
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Bilingual Tech Support
hace 6 días
Azcapotzalco, México Tech Mahindra A tiempo completo_If you have experience working in a call center and you are done with the back-to-back, this is your opportunity. Provide technical assistance through chat for a global communications technology company that delivers the promise of the digital world to millions of customers every day._ ****OFFER**** Payment according to worked hours. (RPH MXN$83) 14K...
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Tech Support Agent
hace 3 semanas
Azcapotzalco, México Tech Mahindra A tiempo completoThe position is with an internet provider company, main activity is tech support via CHAT, you will also be providing customer service, and crossed sales through the same chat platform.✔ It is required to have 1 year of call center experience, tech support is desirable)✔ The salary is approximately 14k per month before taxes✔Rate per hour of 83mxn...
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Agente BilingÜe Tech Support
hace 2 semanas
Azcapotzalco, México Tech Mahindra A tiempo completoEmpresa líder a nível mundial en Tecnologías de la información y comunicaciones solicita: Agente Bilingüe Tech Support- **UBICACIÓN**:- AZCAPOTZALCO, TECNO PARQUE (cerca metro Rosario, metro bus Tecno Parque)_**OFRECEMOS**:- Salario bruto aproximado de $ 14,000 / $83.00 por hora.- BONO por cumplimiento de KPI´s.- Pagos quincenales (Puntuales).-...
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Tech Support 18,000
hace 1 semana
Azcapotzalco, México Tech Mahindra A tiempo completo**Tech Support $18,000****Requisitos**:- Preparatoria terminada con certificado**INDISPENSABLE**:- Atención a empleados de Estados Unidos- Experiência de 1 año como Service Desk, Help Desk o Soporte Técnico (Callcenter)- Tener conocimientos solidos de soporte- Nível de Inglés conversacional B2+(La entrevista será en ingles)- Contar con equipo de...
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Tech Support dos Descansos
hace 5 días
Azcapotzalco, México Tech Mahindra de México, S. de R.L. de C.V. A tiempo completoGran oportunidad de pertenecer a Empressa numero uno en el mercado!!AGENTE TECH SUPPORT VIA CHAT DESCANSOS DOS DIAS, VIERNES Y SABADO O DOMINGO Y LUNES SEGUN LAS NECESIDADES OPERATIVAS.**HORARIOS**: Entrenamiento de 7 Semanas de 8:00am a 5:00pm.**VENTANA DE SERVICIO**: 7:00AM A 10:00PM dentro de ese horario de asigna tu jornada Laboral.Bachillerato concluido...
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Tech Support
hace 1 semana
Azcapotzalco, México Tech Mahindra de México, S. de R.L. de C.V. A tiempo completoTech Mahindra empresa multinacional de consultoría y servicios de tecnología. Busca tu talento como “Agente Bilingüe - Tech Support” con excelentes oportunidades de crecimiento.**OFRECEMOS**:Sueldo base de $14,000 mxn rate $83 por horaBonos por métricas hasta $1500 mxnApoyo de Internet $750 mxnContratación directa con la empresaPrestaciones de...
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Tech Support
hace 1 semana
Azcapotzalco, México Tech Mahindra de México, S. de R.L. de C.V. A tiempo completoTech Mahindra empresa multinacional de consultoría y servicios de tecnología. Busca tu talento como “Agente Bilingüe - Tech Support” con excelentes oportunidades de crecimiento. **OFRECEMOS**: Sueldo base de $14,000 mxn rate $83 por hora Bonos por métricas hasta $1500 mxn Apoyo de Internet $750 mxn Contratación directa con la...
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Tech Support Chat
hace 6 días
Azcapotzalco, México Tech Mahindra de México, S. de R.L. de C.V. A tiempo completoTech Mahindra empresa multinacional de consultoría y servicios de tecnología. Busca tu talento como “Agente Bilingüe - Tech Support” con excelentes oportunidades de crecimiento. **OFRECEMOS**: Sueldo base de $14,000 mxn Promedio (rate $83 por hora) Apoyo de Internet $750 mxn 2 días off (Viernes y Sabado o Domingo y Lunes) Contratación...
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Tech Specialist Support
hace 5 días
Azcapotzalco, México HSBC A tiempo completo-Job descriptionIf you’re looking for a career where you can make a real impression, join Global Service Center (GSC) HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive...
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Tech Support Vía Chat
hace 2 semanas
Azcapotzalco, México Tech Mahindra de México, S. de R.L. de C.V. A tiempo completoEn Tech Mahindra estamos buscando agentes que tengan conocimientos básicos de tech support para atender a clientes de Estados Unidos vía chat.Aprovecha ésta oportunidad para quitarte el headset y alejarte del back to back. Resuelve por medio de chat los problemas técnicos relacionados con internet y televisión por cable de clientes en Estados...
