Order Management Specialist- México

hace 2 semanas


Ciudad de México Household Solutions A tiempo completo

**Order Management Specialist México**:We are looking for a detail-oriented and proactive _Order Management Specialist_ to ensure the timely and accurate dispatch of products, meeting our regional billing goals and providing an outstanding service to internal and external clients.**Main responsibilities**:- Receive and review templates for new requests- Create PIs and POs in SAP- Verify factory PI costs against the system- Follow up on SAP approvals for non-automatic PIs- Send PI to commercial team and follow up on signatures- Request PO approvals and send to factories- Track loading dates from factories and keep reports updated- Enter shipment dates and inventory in SAP for invoicing- Review and modify purchase orders (costs/quantities) and follow up on approvals- Manage customer documentation and shipping documents- Handle claims related to damaged products- Coordinate and follow up on certification/showroom samples- Update customer platforms with order and documentation info- Analyze and quote air, sea, and land freight services- Visit clients periodically for operational alignment- Prepare reports of visits and other assigned tasks**Key deliverables**:- Proforma Invoices- Factory Purchase Orders- Order status reports- Logistics reports**Requirements**:- Bachelors degree- 3 to 5 years of experience in similar roles- Strong knowledge of import/export processes- Proficiency in SAP and Microsoft Office- Advanced English (written and spoken)- ** Desirable**: Experience with Cargowiz, other ERPs.



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