Business Process Analyst, Senior

hace 1 semana


Ciudad de México Zebra Technologies A tiempo completo

Overview:Business Process Analysts are responsible for the integrity of Zebra's internal business processes in the assigned business unit/area they are affiliated with. They ensure our business is run effectively, efficiently and in support of delivering against our commitments internally and externally to our customers, partners and regulatory bodies.**Responsibilities**:Responsibilitites- Continuously manages and updates live product backlog: Establishes a prioritized centralized list of all enhancement requirements, cross-functional dependencies & ensures sequence of development steps are clearly documented daily- Assess value and prioritizing backlog to ensure work aligns with overall organizational strategy- Primary liaison between stakeholders and development teams ensuring developers possess their needed intelligence and stakeholders are aware of upcoming product developments- Actively mitigates all roadblocks impacting a successful team completion of a release / sprint goals- Plans, performs and implements process improvement initiatives (such as Lean or Six Sigma)- Works proactively to identify and suggest opportunities to improve process effectiveness and efficiency is assigned BU- Conducts root cause analysis of process failures- Captures current challenges, desired outcomes and recommendations- Documents agreements and owns drafting and revision of new/updated business processes in assigned business unit- Projects may span business units or require significant cross functional alignment or involvement. Understands upstream, downstream and work tools impacts to process change. Can recommend solutions to minimize impacts- May train incumbent employees in new process flow/requirements- Measures and reports on success of new/revised processes in the BU. Reporting may include presentations to mid to senior level audiences- Provides consultation on the use of re-engineering techniques to improve process performance and product/service quality- Performs cost and benefit analyses- May coach/mentor or oversee the work of less senior BPAs, acting as a resource and escalation point**Qualifications**:- Preferred Work Experience (years): 5-8 years- Preferred - some experience as an incumbent worker- Motivated to self-educate and continue to learn agile/scrum best practices and trends- Six Sigma Green Belt preferred or in progress- Demonstrated knowledge with functional processes in assigned BUQualifications:- Bachelor's degree- 5-8 years experience- Six Sigma Green Belt preferred or in progress- Demonstrated knowledge with functional processes in assigned BU. Preferred - some experience as an incumbent worker- Demonstrated working knowledge/experience using basic change management principals and approaches. Formal training preferred



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