Customer Training Specialist

hace 3 semanas

Guadalajara, México Prometeo Talent A tiempo completo

**Introduction**Hey there At Prometeo Talent, our goal is to connect exceptional talents like you with innovative leaders in the industry. We are delighted to introduce our client, a company that provides appropriate solutions to scale, optimize and transform their commercial operations with personalized participation models to medium-sized companies.. We invite you to read this position's details and then apply**Position Overview**As a Customer Training Specialist, your primary objective is to guarantee an exceptional experience for our customers in every interaction with our suite of products and services. This includes ensuring a high-quality experience during the initial training post-sale and providing continuous coaching for users at all levels throughout their engagement with the client.**Key Responsibilities**- Proficient in developing, overseeing, and presenting training sessions through online training tools.- Skilled in producing customer-oriented training videos.- Capable of providing training in various formats, including individual sessions, group sessions, webinars, and face-to-face interactions.- Able to seamlessly transition training interactions into potential lead generation opportunities when appropriate.- Emphasis on user education and promoting the adoption of products/services.- Willingness to occasionally travel for professional development, customer user workshops, or corporate meetings.- Familiarity with administrative processes.**Required Experience/Skills**:- Customer-centric approach with a genuine enthusiasm for delivering exceptional customer service.- 1+ years of experience as training specialist- Advanced English level- Outstanding interpersonal communication and presentation skills, coupled with high energy and the ability to be assertive while maintaining respect.- Resourceful, organized, and exhibits a professional demeanor.- Understanding and appreciation of change management aspects, emphasizing the drive for adoption and adherence.- Proficiency in an additional language, particularly Portuguese, German and French, at a professional level, is highly desirable.**Enjoy great benefits**- Competitive salary- Health insurance- Days of paid vacation per year- Hybrid work- Mexico holidays- Christmas bonus**Salary**: Up to $23,000.00 per monthApplication Question(s):- ¿Cuántos años de experiência tenes como Customer Training Specialist?- ¿Actualmente vivis en Guadalajara o cerca?- ¿Estás dispuesto a trabajar en modalidad híbrida en Guadalajara?- ¿Hablas de manera fluida Frances, Aleman o Portugues?**Language**:- Inglés (required)

  • Training Specialist Guadalajara

    hace 4 semanas

    Guadalajara, México Prometeo Talent A tiempo completo

    **Introduction**Hey there! At Prometeo Talent, our goal is to connect exceptional talents like you with innovative leaders in the industry. We are delighted to introduce our client, a company that provides appropriate solutions to scale, optimize and transform their commercial operations with personalized participation models to medium-sized companies.. We...

  • Training Specialist

    hace 3 semanas

    Guadalajara, México Diligent Corporation A tiempo completo

    **About Us**Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk,...

  • Training Specialist

    hace 4 semanas

    Guadalajara, México AstraZeneca A tiempo completo

    **Job description**:**Summary**:Training Specialist will be responsible for developing and conducting training for all projects lead by the Digital HR Team globally. The role will work closely with a variety of SMEs and project stakeholders to identify new training requirements. He/she will be responsible for designing and developing training courses and...

  • HR Training Specialist

    hace 3 semanas

    Guadalajara, México AstraZeneca A tiempo completo

    **Job description**:**Summary**:HR Training Specialist will be responsible for developing and conducting training for all projects lead by the Digital HR Team globally. The role will work closely with a variety of SMEs and project stakeholders to identify new training requirements. He/she will be responsible for designing and developing training courses and...

  • Customer Success Specialist

    hace 2 semanas

    Guadalajara, México Sofia Health A tiempo completo

    **About Us**:Sofia Health is a leading online platform dedicated to promoting holistic well-being by connecting consumers with a diverse range of wellness services and products. Our mission is to make wellness accessible and convenient, empowering individuals to prioritize their health and happiness.**Job Overview**:**Customer Success Specialist**:- Act as...

  • Support Training Specialist

    hace 7 días

    Guadalajara, México Diligent Corporation A tiempo completo

    **About Us** Diligent is the global leader in modern governance, providing SaaS solutions across governance, risk, compliance, audit and ESG. Empowering more than 1 million users and 700,000 board members and leaders with a holistic view of their organization's GRC practices so they can make better decisions, faster. No matter the challenge. At Diligent, you...

  • Customer Success Specialist

    hace 4 semanas

    Guadalajara, México FreeAgent CRM A tiempo completo

    **The Role**As a Customer Success Specialist, you will be a member of the Customer Success team. In this role, you are responsible for the complete post-sale cycle with your customers, including adoption and renewal.**Responsibilities**:- Be a trusted advisor and primary point of contact on a portfolio of accounts across varying industries.- Onboard new...

  • Customer Service Specialist

    hace 2 semanas

    Guadalajara, México Ottimate A tiempo completo

    **Ottimate****Customer Service Specialist**Location: Guadalajara, MexicoType: Contractor/Full-timeAbout OttimateOttimate (formerly Plate IQ) helps fast-growing businesses automate accounts payables on their terms. We simplify everything from invoice management to payments for both recurring and one-off expenses with a cloud-first approach that enables remote...

  • Training Specialist

    hace 4 semanas

    Guadalajara, México Wipro Limited A tiempo completo

    Overview:**Role Profile****Trainer****Role Definition**The role of a trainer is to develop a competency and skill sets in anindividual to perform his/her effectively and efficiently in the workplace. The trainer should communicate to the trainees about what isexpected out of training in a simple and professional way**Roles and Responsibilities**The trainer...

  • Customer Success Specialist

    hace 3 semanas

    Guadalajara, México Global Fleet Management A tiempo completo

    We are looking for a **Customer Success Specialist** to help us deliver exceptional service and build lasting relationships with our customers.If you're passionate about helping others, thrive in a fast-paced environment, and enjoy problem-solving, we’d love to hear from you. This is your opportunity to join a collaborative, people-first company where your...